Resort Details

On-Site Amenities
  • 24-hour front desk
  • Bell staff/porter
  • Cocktail lounge
  • Complimentary breakfast
  • Complimentary cocktails
  • Complimentary newspaper in lobby
  • Concierge desk
  • Dry cleaning†
  • Elevators
  • Free high speed internet connection
  • 24-hour front desk
  • Bell staff/porter
  • Cocktail lounge
  • Complimentary breakfast
  • Complimentary cocktails
  • Complimentary newspaper in lobby
  • Concierge desk
  • Dry cleaning†
  • Elevators
  • Free high speed internet connection
  • Free parking
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Onsite laundry†
  • Outdoor pool
  • Restaurant
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

Off-Site Recreation

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 874 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good but…

    The hotel is very clean and very well located in Bocagrande—close to two malls, the beach, a gym, and two 24-hour supermarkets. The room was clean, breakfast was buffet-style, the facilities were in perfect condition, and the staff was friendly. However, for a hotel in this price range, not having a water dispenser or access to water for guests is very disappointing. I needed to take a pill, had very little water left in my bottle, and at the front desk they told me I had to go out and buy water because they didn’t have any available. I found it unbelievable that they couldn’t help me with even a glass of water.

    Nov 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent customer service and great location.

    Warm, professional and welcoming front desk personnel who made our stay a joy! The breakfast was wonderful; many choices of hot and cold foods, with wonderful fresh fruits! The fish dish was awesome! Great location, with modern spacious rooms.

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to stay

    The pool area was smaller than I expected. There was not many lounge chairs or places to sit by the pool. The service was good and staff was friendly, and the hotel and room was clean. The area was very good too with many places within walking distance.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Convenient, Intimate Small Hotel

    Arrived and rooms were ready. The reception was personable, professional, and friendly. Check in was quick. We received help from Luis at the front desk, and Luis who kindly escorted us to our rooms, which smelled of a very pleasant fragrance. It was a little heavy, but nice snd surprising--you usually smell aromatherapy in hotel lobbies. My room was spacious and clean. Simple, modern and welcoming with a lovely painting above the comfortable king sized bed. There were four king sized pillows, soft and welcoming to head and neck. The bed was firm and supportive. I liked that and did not wake up sore at all. The mattress seems to include a pillow top. Getting out of bed in the mornings was difficult because it was comfortable. The room is not soundproof so you hear everything happening in the hallways. Fortunately, the hotel rooms were comprised of respectful guests who were quiet. The air conditioner was powerful. You can freeze or not because you can control the thermostat. There were zero problems with hot water upon demand. I experienced a hot shower with great water pressure every time I bathed. The bathroom was small but efficient. The toiletries provided daily are a small bottle of shampoo, conditioner and 2 small round bars of soap provided in the shower and on the sink. Amenities include a free breakfast to start your day--fresh and varied--a hot soup, hot chocolate, coffee, tea, delicious fresh fruit, pasta, lettuce, tomatoes, cucumber, sausage, micro cups of varied mousses, two types of scrambled eggs, arepas, a meat dish--stir fried beef one day. Fresh sugar free juice (no artificial sweeteners added either) , liquid yogurts in a bottle, various pastries. Loved breakfast daily. Everything was replenished do if you arrived late you still had plenty to choose from. The ladies and gentlemen who worked breakfast were fantastic. Ms. Soledad warmly greeted everyone every morning. She made us all feel very special. The front desk expertly arranged a sunset tour on the bay. Santiago and Luis were great. As was a beautiful young lady I didn't know her name. Received wonderful restaurant recommendations--go to Cande, San Nicolas in Getsemani and Restaurant La Olla which is three minutes away from the hotel for delicious Cartagenian food. Cande is the most ingenious restaurant. Dress in cool clothing because it is warm in this large historic building. All staff in this hotel are thoughtful, conscientious, hard working, very kind, patient and treat guests with the utmost care and respect. The small pool on the second floor is clean, music plays and it is great. Intimate. Although there is a bar, I did not see anyone exclusively working there. I was there after breakfast or an hour before it closed at 8:30 pm. It was a serene spot. It did not smell of chlorine or anything. Just a peaceful haven to rest on one of three lounge chairs. There were tables and chairs, as well. The pool is kid friendly and senior citizen friendly as it has two levels. A shallow shelf on one side and a plunge area on the other side. This hotel is perfectly situated close to the historic city, and Getsemani making taxi rides super affordable. I thoroughly enjoyed my stay and highly recommend this hotel.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing rooms with air conditioning

    Clean and centrally located. Very accommodating and friendly. Can’t recommend enough. The food at the restaurant was really good. They keep the doors closed after a certain time, so I definitely felt safer. Air conditioning was a life saver.

    Jan 28, 2025
General Policy
  • Minimum Check-In Age: 18

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