Hotel Casa Tere

Customer Ratings & Reviews

TripAdvisor Traveler Rating

119 reviews

• 

  Negligence for electric issue

  There was electrical problem. Even cellphone's charger burned. I reported it but they do not care. Also, they do not have the tools to verify the voltage.

  Jan 09, 2026
• 

  Stay somewhere else.

  If I could go back, I would not have stayed at this hotel. Our check in experience was absolutely horrible, they were doing full blown construction in the lobby/entire downstairs when we arrived so they checked us in in the cafe area. They took pictures of our passports and wanted me to “write” my information down with pen/paper. I booked through AMEX, they should have all that already. And if they were doing construction, they should’ve updated the site to reflect that because I DEFINITELY wouldn’t have booked had I known. But I think they always casually do repairs nonchalantly based on the vibes I was getting. They definitely use photos that aren’t of their property because they advertise a hot tub when there isn’t one. The building next door has one, which you can see from this rooftop, but you don’t have access to that. The breakfast wasn’t terrible, I didn’t mind having something small since I planned on eating out all the time. If you use anything from the mini fridge in your room, make sure you pay ahead of your checkout time b/c at checkout they make you wait in the lobby while they go upstairs to check your room to see if you took anything. We were in a rush to get to the airport so this delayed us. The only window our room had was to the hallway which we never used since that’d be awkward to just stare at everyone walking by. But I’m glad the AC worked well cause otherwise being in that tiny room would’ve been miserable. I did like the location the hotel is in Getsemani - we were able to pretty much walk anywhere.

  May 20, 2024
• 

  Ideal location in Cartagena, BUT

  Hotel in ideal location. Some minor issues and if slightly improved would be a great hotel. Double room but an enclosed room with no window, only an open shutter to the corridor. Room 201. No wifi in room cause concrete walls. Door didn’t lock. A few other minor things, bathroom very dated but bed very comfortable.

  Mar 03, 2024
• 

  To be avoided

  I never write comments because I think we all deserve a second chance but this time we really felt ripped-off. This place could be nice but it's completely overpriced. Unfortunately, it is one of those places that count on a continuous influx of tourists so they don't have to make an effort with their guests. We paid the price of a top-class Hyatt or Sheraton for the quality of a dodgy hostal, BUT (like they themselves admitted) what you pay for is their "location". Which (by the way) is not ideal given the level of tourism activity of the street - unless you appreciate being harassed every 5 seconds. Specifics. The "pool" is (don't trust the pictures) extremely small. It's a tub, rather. The floor up there is so slippery that I bet they have constant accidents. If you're tall (I"m 1m86) you won't fit in the shower. The breakfast is absolutely minimal (there, again, you can feel the low-cost approach) and it takes place in a dull room which happens to be the Italian restaurant next door (bizarre)/ To crown it all, if you're hot and thirsty don't count on a courtesy bottle of water in your room (which you would expect for the price!!!) : you'll have to pay for it. Which kind of sums up the philosophy of the whole place.

  Dec 27, 2023
• 

  Amazing Experience!

  Beautiful hotel, in a great location. Restaurants and shops are walkable. There’s a pharmacy around the corner which is convenient. The rooms were spacious. The staff was amazing and so helpful. Would definitely recommend and stay here again!

  Jun 07, 2023