Resort Details
- Junior Suite1 King Bed and 2 Twin BedsBalcony with pool viewsInternet - Free WiFi Entertainment - 32-inch LED TV with cable channelsFood and Drink - Room service and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and highchair; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability
- Adjoining rooms
- Air conditioning
- Balcony/Lanai/Terrace
- Blackout curtain
- Cable television
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Printer*
- Safe*
- Shower only
- Telephone
- Turn down service
- Standard Room, 2 Double Beds2 Double BedsBalcony with pool viewsInternet - Free WiFi Entertainment - 32-inch LED TV with cable channelsFood and Drink - Room service and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and highchairComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability
- Adjoining rooms
- Air conditioning
- Balcony/Lanai/Terrace
- Blackout curtain
- Cable television
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Printer*
- Safe*
- Shower only
- Telephone
- Turn down service
- 24-hour front desk
- Bell staff/porter
- Cocktail lounge
- Complimentary cocktails
- Concierge desk
- Conference facilities
- Conference facilities
- Dry cleaning*
- Elevators
- Free high speed internet connection
- 24-hour front desk
- Bell staff/porter
- Cocktail lounge
- Complimentary cocktails
- Concierge desk
- Conference facilities
- Conference facilities
- Dry cleaning*
- Elevators
- Free high speed internet connection
- Free parking
- Multilingual staff
- Onsite laundry*
- Restaurant
- Safe deposit box*
- Tour/sightseeing desk
- Wedding services
* Fees may apply
* Fees may apply
Property Location When you stay at Hotel Castillo Huatulco in Santa María Huatulco, youll be near the bay, within a 10-minute drive of Chahue Beach and Huatulco National Park. This family-friendly hotel is 3.6 mi (5.7 km) from Huatulco Beach and 3.8 mi (6.1 km) from La Entrega Beach.
Rooms Make yourself at home in one of the 112 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, babysitting/childcare (surcharge), and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Dining Satisfy your appetite for lunch or dinner at La Capilla, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
672 reviews
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Mar 07, 2026First time in Huatulco
We very much enjoyed our stay at Castillo. The staff went out of their way to ensure that we had a great holiday. The rooms were a little dated but very clean and comfortable. It was a little noisy at night as our room was right above the lobby where the entertainment was until about 11 pm but it had a lovely big terrace that we sat out in every evening and morning. The food was very good and although it was buffet style, they had theme nights which was fun. The best thing about this hotel is their beach club with a shuttle that runs about every 30 min. It’s a quick 5 min drive. The beach is gorgeous and was t too busy. They have a buffet at the beach club which is excellent. The bar service at the beach is the best we have had. Being right in the little town of Santa Cruz was great to walk to shops, markets and many different restaurants that had amazing food. We will definitely go back to this lovely hotel. Thank you!
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Feb 21, 2026Not very good.
Disappointing. While the staff was kind and tried to do their jobs, it was almost impossible for them to get to the amount of people that are at this hotel. They are way over booked, and don’t have enough staff to help the amount of guests. We have waited almost an hour to get into breakfast and once inside, weren’t able to get cream with our coffee, or cutlery. Food trays empty, a hassle to get anything. We have, by day 4, resorted to eating elsewhere. The rooms are not sound proof and hotel is on a busy street. There has been a huge celebration only a couple blocks away. There are thousands of people in the street. Camping set up nearby, and they have oversold the hotel to local tourists. I spoke with the manager today, who refused to give me her name. She assured me they didn’t know this was happening outside, and they didn’t oversell the hotel. Only three adults and two children per room. Rooms are tiny so I don’t know how they are jamming that many in every room, but ok. We haven’t been given face towels at all or clean towels daily. There are not enough lounge chairs for the guests, and we feel very unwelcome and uncomfortable at the beach club and the pool in the hotel. Again, resorted going elsewhere. The rooms are run down. Normally this wouldn’t bother me, and I would leave it out of the review if they were a good hotel, but seeing as they haven’t even tried to treat us well, let’s include this. The curtains are shredded. Furniture beat up. Beds are old and uncomfortable. I did bring my own blanket on others reviews and so glad I did. We love Hualtuco, and we will be back. But not to this hotel. Not if you paid us to stay here. Do yourself a favour and stay at Villa Blanca. Or one of the many many other hotels in the area.
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Mar 25, 2025Grwat experience very authentic
Excellent location right in Santa Cruz. Huatulco is very safe. Hotel has separate beach club. Smaller boutique type hotel close to everything. Food was fine no a la cartes just buffet but they create lots of variety. Not your typical all inclusive . Sort of like a boutique hotel with free drinks and food. If you think of it like that . We like it . Not a five star hotel but didn’t claim to be either. Like a 3 star at home. It was clean, the staff were attentive and very helpful
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Feb 28, 2025
This property is a gem
Quaint Hotel, I never have stayed anywhere cleaner. Nice common areas, pretty landscape,and the beach club is beautiful, complete with a shuttle service approx every 1/2 hr to and from the hotel. Every member of the staff are friendly and helpful
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Feb 20, 2025
A very good Mexican Experience.
We enjoyed our stay! If you want to a smaller venue in an older Mexican building the try Hotel Castillo. If you want Americanized luxury then this is not for you. Rooms are basic but functional and clean. Staff are friendly, the pool is great. The beach club is good, although the entertainment was not very good. They couldn’t read the audience!
- Minimum Check-In Age: 18