Acapulco is yours to discover at this fun-filled retreat. Just three miles from downtown, this newly-remodeled resort appeals to both kids and adults alike with the largest freshwater swimming pool in Acapulco and an adults-only area and martini bar. Guests of all ages will enjoy exciting rides down the waterslide and quality dining while adults will love the magnificent ocean views and friendly, accommodating staff.

Location

Beach
Acapulco, Guerrero, Mexico Alvarez International (ACA) : 15 miles

Property Information

Year Built: 1962
Last Renovation: 2002
Accessible rooms: 2
Floors: 14
Total rooms: 390

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3369 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Acapulco Vacation 2024

    Very comfortable hotel! I appreciated the adults-only pools, but there are no steps or railings (only ladders). So I enjoyed the safety of the family pool. The service at The Island snack bar was exceptional, specifically Javier. Very attentive and prompt. Room service was also excellent. Still have a week left to enjoy!

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding staff

    This is the first review I’ve ever written, but the circumstances and the hotel definitely deserve it. My wife and I were vacationing during Hurricane John, and I have to say that the attention and service from the staff, especially the Hotel Director, Oscar, were outstanding. He handled the situation exceptionally well, addressing guests’ concerns and offering assistance whenever needed. As for the hotel itself, the rooms are very nice, especially considering the building’s age. I highly recommend the buffet—it’s excellent! Thank you to everyone for helping us through such a difficult time! Carlos

    Sep 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing trip in Acapulco

    Hotel Emporio is a nice hotel where you can rest, eat well and enjoy the beach. We also booked acapulcoforall.com for airport transportation and excursions by Sebastian Hernandez. We felt safe and satisfied with his services and I highly recommend it.

    Jun 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    If you’re planning on staying at Emporio, I would recommend to Hire Sebastian Hernandez in advanced ( acapulcoforall.com ) for round trip transportation to the airport and excursions. He was always on time, we can’t thank him enough for a fun and SAFE experience! I will definitely hire his services again!

    Jun 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay, did not disappoint even after Otis!!

    Emporio has the whole package!!! Great hotel, beautiful garden and pool area. The food is good, and fair priced. All rooms hace ocean view, comfortable beds and pillows. It is centric, close to many restaurants, bars, beaches, and a 15 minute drive to La Quebrada Truly grateful with Sr. Nava for such great hospitality and Zacarías for always making us feel welcome and at home in Emporio. Will be coming back soon. ( the hotel is in great shape, even after Otis!!)

    May 21, 2024