Hotel Promotions
$25 Food and Beverage Credit.
Guests will receive a Food and Beverage Credit of $25 per room per stay. 

Important information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 10 Aug 2024 to 03 Jan 2028
Travel Dates: 02 Jan 2025 to 03 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Food and Beverage Credit.

Guests will receive a Food and Beverage Credit of $50  per room per stay. 

Important information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 31 Jul 2023 to 03 Jan 2028
Travel Dates: 02 Jan 2024 to 03 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive:

• Complimentary upgrade to the best possible accommodation (previous request and subject to availability)


To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage within one month of arrival date must be provided at check-in.
Applicable Dates:
Booking Dates: 10 Aug 2024 to 03 Jan 2028
Travel Dates: 02 Jan 2025 to 03 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
Seniors Program.

Guests 65 years of age and older will receive the following benefit:

• 10% discount on food and beverage outlets

• Upgrade to high floor/ocean view or best available room at the time of check-in  (Suites are not considered for upgrade.)

To receive this offer, inquire upon check-in and present your passport upon hotel's request. Required Voucher Wording: “Seniors Program”.

Applicable Dates:
Booking Dates: 31 Aug 2022 to 03 Jan 2028
Travel Dates: 02 Jan 2023 to 03 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Inclusions.
All guests receive the following amenities:

• Free Wi-Fi internet in all rooms and public areas
• Fitness center (no extra charge)
• Use of tennis courts (day & night), previous reservations and sujbect to availability


Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 10 Aug 2024 to 03 Jan 2028
Travel Dates: 02 Jan 2025 to 03 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    Los Caracoles Snack Bar: located by the pool.
  • Various Restaurants
    En Ancla Restaurant and Bar: located by the beach, serving international cuisine.

    El Jardin Coffee Shop and Bar: located by the Atrium, serving international cuisine

    El Arrecife Restaurant: Gourmet dining
    Lobster Club, Grilled seafood, and prime meats Riviera Style.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Weddings are subject to pricing depending on requirements.

    Also can do special events, such as, Anniversaries, Renewal of vows.

† Fees may apply

On-Site Recreation
  • Children's program, onsite
    Subject to availability
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Pool
    There are 2 pools on site. One of the pools has a childrens section This Property has Swim up Bars.
  • Sauna
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4083 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great value

    If you are looking for luxury this might not be for you. If you are looking to stretch your dollar I would highly suggest the Emporio. The Emporio is no fancy place but every night we felt safe and the hotel room was very clean. We chose to do the breakfast only plan and it was perfect. They have a great breakfast with some authentic Mexican breakfast foods. My only critique for the hotel is they should replace the umbrellas by the beach and put in real palapas. This would drastically improve the feeling down by the beach in my opinion.

    May 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Simple, Clean, Good Value

    The emporio is a great beach hotel with good value for the price. If you’re looking for luxury, go elsewhere, but if you want a clean, no frills beach hotel this is perfect. The rooms were cool and very clean. The breakfast buffet was also very good. The beach chairs are a bit dated and real palapa would be better than the umbrellas. It also was very loud some nights when there was a show. Overall, the hotel was not very expensive, and was a good value for the price.

    May 17, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice Resort

    We felt very welcome and ‘at home’ at the Emporio Ixtapa Resort. It’s a beautiful area with a nice beach. It was fairly quiet and very relaxing. Our room was spacious with a comfortable king bed that overlooked the ocean. But, there are no balconies that you could sit out on. The window could be opened to hear the waves. Staff were friendly and helpful. The breakfast buffet was the best of all the daily meals. Lunch and dinner always had plenty of food options but they were pretty much the same each day. We did eat at the Italian (reservation needed) restaurant and it was very good. The Mexican Fiesta night was amazing and one of the best we’ve experienced in Mexico in years. Food was authentic, dancing and music exceptional. Across the street, are various stores and several restaurants nearby. We felt very safe going out of the resort for a walk or to shop. It was an enjoyable holiday!

    Jan 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Time to Relax

    It is beautiful there. The prices are right. The pace of live is very laidback. The town has everything you need . Few people know English, I used google translate a lot. The customer service is amazing. I really relaxed and my worries disappeared.

    Dec 12, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great service, so so food and loud live nightly music

    The staff and service is very good! Everybody was helpful and friendly with me and my baby! We only had breakfast there and what was fresh was good (fruit and eggs done at the moment) the cooked dishes (chicharrón, refried beans, chilaquiles…)were not the best. Go very early because otherwise the waiting list to be fitted is super super long! The rooms need a bit of an upgrade but they are not terrible. The pool is nice and the beach is super nice. I loved that beach beds as they are more comfy to be with a baby. Every night they have live music that is very loud and due to where it’s being played you can tell it can be heard in all rooms. That was very annoying and I had to put baby down to sleep with loud white noise to block the music.

    Sep 15, 2024
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy- Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy- This hotel cannot guarantee a spring-break-free environment.

    General Information- Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

     
  • Pet Policy : Pets Not Allowed

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