Hotel RIU Buenavista

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7310 reviews

• 

  Good but not quite very good

  My wife and I stayed here for a week in January. Our first stay at the hotel although we met with another couple who have stayed here for the last three years. We were allocated a family room which was very nice. Comfortable bed, nice bathroom with a separate wc and the walk-in shower was brilliant, one of the best showers I’ve ever had at any hotel. We also had a separate lounge area with sofa, tv and fridge, and two balconies with views overlooking the pools and a sea view. The food was okay without being anything special. It is all buffet style and not always replenished quickly which means some of it is not always hot. We actually found the lunchtime food was better than evenings. Our friends who have stayed several times before said the food wasn’t as good as previous stays. The entertainment was okay. The Michael Jackson tribute and the Friday night show were very good but everything else was average and very similar. The all-inclusive drinks were okay but not premium brands. The beer was average and it would have been nice if there was some cider on but alas not. Overall, we enjoyed our stay, the room was excellent, the hotel in general was very clean and tidy, and most of the staff were friendly and helpful. It was let down slightly by the food and the evening entertainment.

  Jan 25, 2026
• 

  Clean busy resort Everything Ok but didn’t excite.

  We have stayed in a number of different RIu hotels but unfortunately this one whilst ok didn’t live up to our expectations. Nothing to really criticise but things were different from previous resorts - all the speciality restaurants were buffet service and the food quality (nothing awful but nothing brilliant) did not meet our expectations. The hotel was very clean and well kept and the animation team and all the bar staff were friendly and worked hard. There was no drinks in the room minibar meaning a trip to the bar for an evening sundowner. Good location with great views and sunsets and a good walking path following the coast.

  Jan 23, 2026
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  Fantastic RIU Experience 👏 ⭐️

  WOW! Stayed in alot of hotels in the Caneries and this hotel has got to be the best so far! Impressive lobby, greeted by friendly reception staff, easy quick check in. Massive hotel but room was easy to find. Everything was spotless, large room, comfy beds, great shower room with magnifying mirror for make up, could do with extra plug near large mirror and extra set of drawers but wasn't a problem. I know why they call it Buenavista the views are definitely a WOW 👌 Everything is so well maintained & cleaned throughly from the pool toilets to the flowerbeds. The staff absolutely work there butt's off & still greeted with a smile. The Entertainment Staff are on another Level they never stop! We actually stayed in every night to watch it, Micheal Jackson was brilliant & the Neon Night was AMAZING never seen anything like it, was the best night ever. The food was lovely no complaints at all we enjoyed everything 🙌 People complain about the snack bar but it is what it says "snacks" your fed morning noon & night! We caught the bus to Adeje 4 euros bus 471 by the shopping centre. Hard Rocks Sky Lounge is worth a visit for the veiws (card only for drinks) Thank You for an Amazing stay see you again definitely ❤️

  Jan 22, 2026
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  Retuning soon

  I am so looking forward to returning to the hotel this August 2026, we loved our holiday in 2025 so much that we have re booked, with tui ,my advice to anyone reading this review is get yourself to this resort

  Jan 19, 2026
• 

  The emperor doesn't have clothes

  We traveled to Riu Buenavista with my wife and three kids. The hotel has a wonderful location, the rooms were clean and comfortable. The atmosphere was exiting. Our rooms were located on the far side with views to a neighboring alley, which meant that the noise levels from the entertainment programs was minimal. The amenities were great and the service was wonderful and the lavish and luxurious buffet was amazing. But....after the first two days they asked us to fill in a customer feedback form and naturally we gave full points. After that the quality of service and the food declined rapidly. The initial broad selection of fruits and amazing dishes was reduced to minimal by the end of our 7 day stay. The Pata-Negra Jamon from the first night became boiled pork. The amazing seafood selection with shellfish, octopus, sushi, salmon etc. became daily fried bony tilapia fillets. The selection of various select meats became stiff pork stakes. The turkey became chicken only. The initial fruit selection of various melons, grapes, kiwifruits, etc.. was reduced to yesterday's grapefruits, oranges and apples. The wines and beer were on available from the tap only and we couldn't even buy better or local wines with money. We got a tip from a staff member that you could ask for the staff for cava, which was a surprise since it was not mentioned. Coffee was bitter and weak, clearly it was cooked several hours before. Espresso was only available when the bars were open. The various dinner restaurants that were advertised in the hotel info were available by booking via the RIU app, but we were not able to make a reservation to the restaurants, but Atlantico Grill, because the booking was "full" or the app simply didn't work. To our surprise after dressing up to the reservation only Atlantico Grill, turned out to be the same buffet that the Yaiza restaurant was offering, and the "fully booked" restaurant was actually half-empty. You could also see that the staff was over-worked and exhausted they clearly stopped trying and after a few days their initial friendliness became skin deep and in some cases blunt by the end of our stay.

  Jan 18, 2026