Hyatt Regency Aruba Resort & Casino

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7440 reviews

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  A Very Good Resort with Some Room for Improvement

  We spent six nights at the Hyatt Regency Aruba and thoroughly enjoyed our stay. The property has much more character than the typical Hyatt Regency, with beautiful common areas, excellent accommodations, and a wonderful pool and beach setting. That said, there are a few areas where the experience could be improved, particularly given the hotel's Category 8 designation. ## PROS **Rooms and Upgrades:** Although no complimentary Globalist upgrades were available, we requested and received the opportunity to upgrade for cash from our original points-and-cash reservation to a renovated 1 King Oceanfront Sunset Studio Deluxe with Balcony. It was well worth the additional expense. The room offered spectacular ocean and sunset views, plenty of space, and an extraordinary amount of closet and storage space. We were able to keep our suitcases and belongings completely out of sight, making the room feel spacious and uncluttered throughout our stay. **Security:** Security was reassuringly visible throughout the property, including on guest room floors and around the pools. Wristbands controlled elevator access to the floor on which your room was located, as well as access to restrooms. These measures helped discourage unauthorized visitors without making the resort feel unwelcoming or overly restrictive. **Property and Grounds:** The lobby and ground-floor common areas are particularly attractive and a significant step above what one might expect from a typical Hyatt Regency. This is not simply a concrete box filled with hotel rooms. The resort has a genuine sense of place, with inviting spaces and attractive landscaping. **Pools and Waterslide:** The waterslide was a tremendous hit and provided seemingly endless entertainment for children and adults alike. ## CONS **Cocktails:** The cocktails were surprisingly disappointing. In particular, the spicy margaritas appeared to use jarred rather than fresh jalapeños, with an unpleasant vinegar flavor. We had better luck ordering regular margaritas with additional tequila shooters. At a resort of this caliber, fresh ingredients and better cocktail execution should be expected. **Pool Deck Cleanliness:** Despite the attractive pool facilities, cleanliness around the pool decks was inconsistent. Empty drink cups, discarded food, and other debris were frequently left on the ground. More attentive and frequent clearing by pool staff would make a noticeable difference. **Towel Service:** The various towel huts were somewhat confusing, with restrictions on which towels could be used at particular pools or the beach. A more straightforward, resort-wide towel system would be preferable. **Fitness Center:** The gym was adequate but unremarkable. Heavier dumbbells, a rowing machine, additional floor space, and a fresh coat of paint would be welcome improvements. Admittedly, limited floor space seems to be a nearly universal hotel gym problem. **Breakfast:** The breakfast buffet at Palms (a Globalist perk) was adequate but fell short of expectations for a property of this category. The fresh produce, particularly the fruit, was disappointing, and the omelets were often sloppily prepared. While there was sufficient variety, the overall quality and presentation did not compare favorably with some of the better breakfast buffets we have experienced at Hilton properties in Europe (where breakfast is usually less Americanized). **Beach Seating:** The system for obtaining beach chairs, umbrellas, palapas, and cabanas could be explained much more clearly. In fact, guests can rent a basic beach umbrella from a nearby third-party operator and use complimentary hotel beach chairs positioned in the front row above the high-tide line. There is no need to rent a palapa or cabana to enjoy an excellent beach location. This is worth knowing before committing to the more expensive options. The beaches are public and the public uses it too... **Service:** Service was generally competent but not consistently as warm, polished, or attentive as one might expect at a Category 8 property. There were, however, several notable exceptions deserving special recognition. ## SPECIAL RECOGNITION **Bernard at Palms**, who looked after us at breakfast and lunch, was exceptional and deserves particular praise. **Gavin at the front desk** made the extra effort to obtain permission for our paid upgrade and late check-out under trying circumstances. **Miranda in housekeeping** and the entire **bell team** also stood out for their excellent service. ## OVERALL The Hyatt Regency Aruba is a very good resort with beautiful grounds, excellent upgraded accommodations, reassuring security, and a terrific pool complex for families. Some aspects of food/beverage, pool deck cleanliness and service consistency could benefit from greater attention to detail, especially at this price point and award category. Nevertheless, the positives comfortably outweighed the negatives. We had a wonderful family vacation and **would absolutely return to the Hyatt Regency on our next visit to Aruba.**

  Nov 11, 2026
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  Honeymoon at the Hyatt

  Property is absolutely stunning. I will be coming back. From the pools to the gardens and ponds. It’s without a doubt the nicest resort in palm beach and in Aruba. The staff always helped to make sure you had shade on the beach or near the pool.

  Nov 11, 2026
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  Fantastic stay, very family-friendly.

  We went with our family and friends and could not be more satisfied with our stay. The experience was wonderful, the service was fantastic, pleasant, and enjoyable every step of the way. We will definitely come back and would recommend this for families and for adults. Awesome time.

  Nov 10, 2026
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  We loved the Hyatt!

  We absolutely loved our stay at the Hyatt! We were honeymooners and couldn’t have asked for a better experience. We were greeted with champagne and macarons and we got upgraded to a room with a view which was amazing! The whistling birds kept us laughing and the beautiful black swan, Francisco, was so cute and we loved getting to walk past him every day. Pools were super clean and my husband loved the slide! The shaded palapas were great too and you got to garauntee your spot on the beach for the whole day which was super convenient! Advice: Ask for the complementary options or you can pay for a view, but we spent so much time in the beautiful water that a chair with a view wasn’t too important to us. The location of the hotel was absolutely perfect. Surrounded by amazing restaurants and lunch options! Our favorites were Kouzina and Eduardo’s for lunches and Daniel’s steakhouse and Azzuro for dinners! The food at the Hyatt was good too! We liked Ruinas del mar for dinner and the sushi (we ordered from the bar) was a great light lunch! We loved our room it was clean, cool, and the daily housekeeping was awesome. They replaced full size water bottles in the room every day which was a nice touch to have at the end of the night! They also have re-fillable water stations in a few spots near the beach so definitely bring re-fillable water bottles to fill up throughout the day! Only note I would have for the Hyatt is to expand the cocktails on happy hour menu (only had margaritas & some beer) since we couldn’t really take advantage of that as the margaritas were too sweet for us. Also, some bartenders seemed a little annoyed when we asked for the happy hour menu which turned us off a bit. But if you ordered full priced drinks, the service was great! If youre considering an all inclusive hotel, don’t do it! The food is just too good on Palm Beach and the Hyatt was the absolute perfect place in the middle of it all! We will definitely be back!

  Nov 08, 2026
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  Best Vacation Location.

  Love Aruba and the people. I have been coming to Aruba 30 plus years and always stay at the Hyatt because everything is outside and beautiful. The staff was very helpful. I came down with a bad head cold and feel in a shop and hurt my right hand. They were very accommodating and concerned about my well being! I recommend the Hyatt to everyone coming there.

  Nov 07, 2026