Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Aria Bistro
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Breakfast served in restaurant†
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest - Accessible parking†
- Air conditioning
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Children welcome†
- Children's nursery†
- Cocktail lounge†
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- DVD/video rental†
- Early check-in†
- Executive floor
- Exercise gym
- Express check-in
- Express check-out
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Health club
- Heated guest rooms
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Indoor pool
- Interior corridors
- Ironing board
- Jacuzzi
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Parking fee managed by hotel†
- Photocopy center†
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Room service†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
If no 24 hour security, what are the hours?
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Safety chains on guest doors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in CPR
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Well lighted exit signs - Shoe shine stand†
- Spa
- Street side parking†
- Technical concierge†
- Telephone jack adaptor available
- Train access†
- Translation services†
- Turndown service
- Valet cleaning†
- Valet same day dry cleaning†
- Video checkout†
- Video review billing
- Video tapes†
- Wakeup service
- Whirlpool
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Copier†
- High Speed Internet Connection
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Health club †
- Indoor pool †
- Jacuzzi †
- Sauna †
- Spa †
- Weightlifting †
- Whirlpool †
- Birmingham Law courts
- International convention centre ICC
- Woodgate business park
- Woodgate business park
- Brindley Place
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5750 reviews
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May 09, 2025Luxury and comfort
First time staying at Hyatt hotels and I am converted for life. The staff are so friendly and attentive. The luxury feel from the hotel lobby to my room was exceptional. The spa is unreal as is the breakfast. Room on 19th floor was modern. Just perfect.
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May 09, 2025A good choice if you're coming to Birmingham
Great views and location. Spa facilities are welcome too. A good choice if you're coming to Birmingham with easy access to Brindley Place, The Mailbox, the ICC, The Rep theatre, the Utilita Arena, Broad Street and New Street Station. Only challenge may be parking.
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May 06, 2025Avoid
They fail to tell you of the car park charges. Regardless of signs they say well you should read the signs. Not everyone can read. The bar lets in everyone for a pub crawl, you know it’s a problem when they have security paid for to with them ! Dated hotel, the times on the spa to use it are a joke. Shutting at 5 is pointless if you’re arrive at 4pm and then opening at 9am the next morning when you’re checking out before 12 means again what’s the point. The breakfast is covered in pepper. The eggs were sloppy. This was a trip to collect a car and a child free night away I thought I’d cheer my self up. But the hotel decor dated and then charging £10 a glass of wine. Is a joke. I regularly stay in 4* and above. This needs reviewing it is NOT a 4*!
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May 06, 2025
very good experience
I was looking for a preferred hotel for booking, we have tried The Grand which without staff would be perfect as the staff were dreadful but room was good, Malmaison ok, but Hyatt you are the best from the moment a lady called Beatrice checked me in to when we checked out on the Monday, it was great Beatrice saw to getting Maintenance on a Sunday as our water was luke warm in room was fixed within 2 hours, the breakfast was good, If I had one little moan, 7 times during eating breakfast we were asked if it was ok!!! a bit too much and the first morning I was asked by one of the staff to leave a review on him, no would be the answer to that I prefer professional staff as the Receptionist demonstrated, you should have a word with Restaurant staff regarding this as I was on my own that morning and did feel quite uncomfortable especially when he reached out to my plate to take a hair of it, which was my own I might add, that aside everything was really good and I cannot wait to stay again. Thank you Liz and John Rowley
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May 05, 2025
No airco and unhelpful/dismissive staff
The airco didn’t work and we were told that it was blowing out cool air at 22°c. Now I thought he was joking so I stood up beside him. Then he told me to open the curtains to let the glass cool down the room (because there wasn’t a window to open). When we said that still wouldn’t work they made us wait 30 mins until they would give us a fan. When a fan finally turned up, it was a tiny desk fan and we were told we couldn’t get more than one tiny fan. The next day we were told the engineers would fix it and when returning in the evening it still didn’t work so we complained again before going out at drinks and dinner. They didn’t even bother to get the engineers in. The final morning I wanted to make sure that my partner got breakfast because I was leaving early but they said that it wasn’t included (even though we got it the day before) and because they couldn’t get the airco fixed they would just include it. I don’t take that as been nice or beneficial but I was tired (from not sleeping well because of no airco) and could not be bothered arguing at the time.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Children 12 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Not Allowed