Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed.
Non-Refundable rate. No Cancels/No changes.
2nd Night is Free! Non-refundable Rate - No cancellations or changes allowed.
3rd Night is Free! Non-refundable Rate - No cancellations or changes allowed.
4th Night is Free! Non-refundable Rate - No cancellations or changes allowed.
5th Night is Free! Non-refundable Rate - No cancellations or changes allowed.
Advance Purchase - Special Discounted Rate! Non-refundable Rate-No cancellations or changes allowed.
Advance Purchase - Special Discounted Rate.
Every 3rd Night is Free.
Every 4th Night is Free.
Every 5th Night is Free.
Limited Time Offer! Subject to cancel penalty upon booking. No cancellations or changes allowed.
Limited Time Offer.
Save 15%! Non-refundable Rate - No cancellations or changes allowed
Save 20%! Non-refundable Rate - No cancellations or changes allowed
Save 25%! Non-refundable Rate - No cancellations or changes allowed
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 29 May 2025 onwards;03 Jun 2025 onwards;12 Jun 2025 onwards;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
Travel Dates: 29 May 2025 onwards;03 Jun 2025 onwards;12 Jun 2025 onwards;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
No cancellation or changes allowed.
Applicable Dates:
Booking Dates: 19 Feb 2024 onwards
Travel Dates: 19 Feb 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guest will receive every 3rd Night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive: Every 4th night free.
Applicable Dates:
Booking Dates: 01 Dec 2018 to 31 Dec 2050
Travel Dates: 01 Dec 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive: Every 5th night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards;22 Jul 2017 onwards
Travel Dates: 27 Nov 2016 onwards;23 Dec 2017 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Resort Details
OnSite Dining
- Amacagua Bar GrillAmacagua Bar and Grill is an outdoor restaurant for lunch and dinner offering two satellite buffets for fresh salads and desserts in addition to the bar which offers drinks and cocktails.
- Amacagua LoungeAmacagua Lounge offers a la carte menu for breakfast, lunch and dinner serving simple and casual light dishes.
- Kokau BarSpecialized in an extensive array of wines from around the world offering a specialty cheese menu, small tapas and snack options.
- Kokau RestaurantKokau Restaurant offers traditional Colombian dishes with emphasis on fresh local ingredients and flavors along with global selections for breakfast, lunch and dinner. Also offering a juice bar with array of fresh fruit or vegetable juices.
Room Type
- ConciergeSimilar in size and dimension to our standard rooms, these have access to an exclusive lounge. Due to Social Distancing, the Club Lounge will be closed. Suite and Club geust rooms will receive the following in leiu of Club Access: 1. In-room Continental Breakfast with Hot Garnish 2. In room Evening
- Accessible room
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- All news channel
- AM/FM radio
- Bathrobe
- Bathroom amenities
- Bathtub
- Bathtub/shower combination
- Cable television
- Ceiling fan
- CNN available
- Coffee/Tea Maker
- Color television
- Converters/ Voltage adaptors
- Cordless phone
- Cribs
- Desk
- Desk with electrical outlet
- Desk with lamp
- Direct dial phone number
- Double beds
- Dual voltage outlet
- Electrical adaptors available
- Extra adult charge*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Hair Dryer
- High speed internet access fee*
- High speed internet connection*
- High speed wireless
- Iron
- Ironing board
- Maid service
- Mini Refrigerator
- Minibar
- Non-smoking
- Pets allowed
- Private bathroom
- Remote control television
- Safe
- Self-controlled heating/cooling system
- Single bed
- Smoke detectors
- Spare electrical outlet available at desk
- Speaker phone
- Telephone
- Telephones with message light
- Voice mail
- Wake-up calls
- Wireless internet connection
- DeluxeGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ConciergeSimilar in size and dimension to our standard rooms. These have access to an exclusive lounge.
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ClubGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- StandardGuestroom with either 1 King or 2 Double beds
- Accessible room
- Air conditioning
- Coffee/Tea Maker
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Private bathroom
- Safe
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ExecutiveGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- DeluxeGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ConciergeSimilar in size and dimension to our standard rooms. These have access to an exclusive lounge.
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ExecutiveGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ClubGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ExecutiveGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ConciergeSimilar in size and dimension to our standard rooms. These have access to an exclusive lounge.
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- ClubGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- DeluxeGuestroom with either 1 King or 2 Double beds, Bay view or Ocean View
- Accessible room
- Adaptor available for telephone PC use
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- All news channel
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Bathroom telephone
- Bathtub
- Bathtub only
- Bathtub/shower combination
- Bidet
- Cable television
- CD player
- Ceiling fan
- Closets in room
- CNN available
- Coffee/Tea Maker
- Color television
- Converters/ Voltage adaptors
- Cordless phone
- Cribs
- Cups/glassware
- Data port
- Desk
- Desk with electrical outlet
- Desk with lamp
- Direct dial phone number
- Dishwasher
- Double beds
- Dual voltage outlet
- DVD player
- Electrical adaptors available
- Extra adult charge*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Fireplace
- Free movies/video
- Full kitchen
- Hair Dryer
- High speed internet access fee*
- High speed internet connection
- High speed wireless
- Interactive web TV
- Iron
- Ironing board
- Jacuzzi
- Kitchen
- Kitchen supplies
- Kitchenette
- Laundry basket/clothes hamper
- Maid service
- Microwave
- Mini Refrigerator
- Minibar
- Modem
- Modem jack
- Multi-line phone
- Newspaper
- Non-smoking
- Oven
- Pets allowed
- Phone in bathroom
- Plates and bowls
- Pots and pans
- Printer
- Private bathroom
- Refrigerator
- Refrigerator with ice maker
- Remote control television
- Safe
- Self-controlled heating/cooling system
- Separate modem line available
- Shared bathroom
- Shower
- Shower only
- Silverware/utensils
- Single bed
- Smoke detectors
- Sofa bed
- Spare electrical outlet available at desk
- Speaker phone
- Stereo
- Stove
- Telephone
- Telephones with message light
- Toaster
- Toaster oven
- Trouser/Pant press
- Two-line phone
- VCR player available at front desk
- Voice mail
- Wake-up calls
- Wet bar
- Wireless internet connection
- ConciergeSimilar in size and dimension to our standard rooms, these have access to an exclusive lounge.
- Accessible room
- Adaptor available for telephone PC use
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- All news channel
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Bathroom telephone
- Bathtub
- Bathtub only
- Bathtub/shower combination
- Bidet
- Cable television
- CD player
- Ceiling fan
- Closets in room
- CNN available
- Coffee/Tea Maker
- Color television
- Converters/ Voltage adaptors
- Cordless phone
- Cribs
- Cups/glassware
- Data port
- Desk
- Desk with electrical outlet
- Desk with lamp
- Direct dial phone number
- Dishwasher
- Double beds
- Dual voltage outlet
- DVD player
- Electrical adaptors available
- Extra adult charge*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Fireplace
- Free movies/video
- Full kitchen
- Hair Dryer
- High speed internet access fee*
- High speed internet connection*
- High speed wireless
- Interactive web TV
- Iron
- Ironing board
- Jacuzzi
- Kitchen
- Kitchen supplies
- Kitchenette
- Laundry basket/clothes hamper
- Maid service
- Microwave
- Mini Refrigerator
- Minibar
- Modem
- Modem jack
- Multi-line phone
- Newspaper
- Non-smoking
- Oven
- Pets allowed
- Phone in bathroom
- Plates and bowls
- Pots and pans
- Printer
- Private bathroom
- Refrigerator
- Refrigerator with ice maker
- Remote control television
- Safe
- Self-controlled heating/cooling system
- Separate modem line available
- Shared bathroom
- Shower
- Shower only
- Silverware/utensils
- Single bed
- Smoke detectors
- Sofa bed
- Spare electrical outlet available at desk
- Speaker phone
- Stereo
- Stove
- Telephone
- Telephones with message light
- Toaster
- Toaster oven
- Trouser/Pant press
- Two-line phone
- VCR player available at front desk
- Voice mail
- Wake-up calls
- Wet bar
- Wireless internet connection
- StandardGuestroom with either 1 King or 2 Double beds
- Accessible room
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- All news channel
- AM/FM radio
- Bathrobe
- Bathroom amenities
- Bathtub
- Bathtub/shower combination
- Cable television
- Ceiling fan
- CNN available
- Coffee/Tea Maker
- Color television
- Converters/ Voltage adaptors
- Cordless phone
- Cribs
- Desk
- Desk with electrical outlet
- Desk with lamp
- Direct dial phone number
- Double beds
- Dual voltage outlet
- Electrical adaptors available
- Extra adult charge*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Hair Dryer
- High speed internet access fee*
- High speed internet connection*
- High speed wireless
- Iron
- Ironing board
- Maid service
- Mini Refrigerator
- Minibar
- Non-smoking
- Pets allowed
- Private bathroom
- Remote control television
- Safe
- Self-controlled heating/cooling system
- Single bed
- Smoke detectors
- Spare electrical outlet available at desk
- Speaker phone
- Telephone
- Telephones with message light
- Voice mail
- Wake-up calls
- Wireless internet connection
- Deluxe
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- SuperiorGuestroom with either 1 King or 2 Double beds, High Floor Bay view or Ocean View
- Accessible room
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
- StandardGuestroom with either 1 King or 2 Double beds
- Accessible room
- Air conditioning
- Coffee/Tea Maker
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm with light
- High speed wireless
- Maid service
- Non-smoking
- Pets allowed
- Private bathroom
- Safe
- Single bed
- Smoke detectors
- Wake-up calls
- Wireless internet connection
On-Site Amenities
- 24-hour front desk
- 24-hour room service*
- 24-hour security
- Accessible facilities
- Accessible parking*
- Air conditioning
- ATM/Cash machine
- Barber shop*
- Beauty shop/salon*
- Bell staff/porter
- 24-hour front desk
- 24-hour room service*
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Visual emergency alarm for hearing impaired guest - Accessible parking*
- Air conditioning
- ATM/Cash machine
- Barber shop*
- Beauty shop/salon*
- Bell staff/porter
- Breakfast served in restaurant*
- Buffet breakfast
- Business center*
- Catering services*
- Children welcome*
- Cocktail lounge*
- Complimentary buffet breakfast
- Complimentary in-room coffee or tea
- Concierge desk
- Continental breakfast*
- Dinner served in restaurant*
- Dry cleaning*
- Early check-in*
- Executive floor
- Exercise gym
- Exhibition/convention floor*
- Family plan*
- Fire safety compliant
- Front desk
- Full american breakfast*
- Full service housekeeping
- Grocery shopping service available*
- Hairdresser/barber*
- Health club
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Individual Efolio available*
- Indoor parking*
- Interior corridors
- Late check-out available*
- Laundry/Valet service*
- Lobby coffee service*
- Lounges/bars
- Lunch served in restaurant*
- Massage services
- Meeting rooms
- Non-smoking rooms available
- On-Site parking*
- Outdoor pool
- Parking*
- Pets allowed*
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service*
- Secured parking*
- 2nd lock on guest doors
Alarms continuously monitored
Automated External Defibrillator (AED) on-site
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Patrolled parking area
Private security available
Public address system
Secured floors
Security
Security 24 hours/day
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in duplicate key issue
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Spa
- Technical concierge*
- Turndown service*
- Valet cleaning*
- Valet same day dry cleaning*
- Wakeup service
- Wireless internet connection in public areas
Off-Site Amenities
- Business Center*
- Conference Suite*
- Convention Centre*
- High Speed Internet Connection*
- LCD/Projector*
- Meeting Facilities*
- Meeting/Board Rooms*
- On-Site Business Center*
- Overhead Projector*
- Slide Projector*
- Whiteboard*
- Wireless Connectivity
- Wireless Internet Connection
* Fees may apply
On-Site Recreation
- Health club *
- Outdoor pool *
- Pool *
- Spa *
Off-Site Attraction
- Cafe Havana
- Castillo San Felipe de Barajas
- Ciudad Amurallada
- Convento de la Popa
- Plaza de la Aduana
- Torre Del Reloj
- Convention Center
- Restaurants
* Fees may apply
Hyatt Regency Cartagena offers 380 spacious guestrooms including 28 suites of different sizes, 4 Regency Club floors and a spacious Regency Lounge on the 30th floor. Unique full-service spa with 6 treatment rooms, and extensive range of body and facial
treatments. Youll also enjoy the hotels state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 1,200 square meters of flexible event spaces including one ballroom and 6 versatile meeting rooms with natural light.
Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors. Located within the thriving oceanside Bocagrande district, steps away from business offices, exclusive shopping and
an array of dining and cultural attractions, Hyatt Regency Cartagena is the perfect spot for guests to enjoy the Hyatt hospitality and connect with this vibrant Colombian destination and its people. Ideal for business or leisure, groups or individual travelers,
the hotel offers a majestic panoramic view of the Caribbean, the historic city of Cartagena and the bay of Cartagena. 27DEC23-01JAN24 100% deposit1MX30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST 26DEC24-01JAN25 100% deposit 1MX 30 DAYS PRIOR OR 100PCT OF STAY/
100PCT DPST 26DEC26-04JAN27 11:59PM HOTEL TIME 90 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD DEPOSIT: 100% AT BOOKING
Property Information
Year Built: 2016
Last Renovation: 2016
Accessible rooms: 5
All rooms non-smoking: 380
Double bedrooms: 190
Executive floor: 1
Floors: 21
Nonsmoking rooms: 380
Rooms with internet access: 1
Single-bedded accommodations: 171
Suites: 28
Total rooms: 380
Total rooms and suites: 380
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3876 reviews
-
Aug 28, 2026A disappointing experience in Cartagena
This hotel was a disappointment. Our suite was dirty and had a mildew smell. They upcharged for having three guests in a two bedroom suite (with three beds.) The view is nice, but the beach across the street is public and not a great attraction. Check-in was long and I had to sign multiple documents including a waiver for having the balcony opened, even though no one ever came to open it for us. The hotel generally had interesting smells on different floors. Depending on your room location you have to go to multiple elevator banks which can be time consuming and confusing at first.The pools have nice views and are a highlight for the hotel.
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Aug 24, 2026Great hotel stay!
Great hotel. Attentive staff and helpful staff. Hitel was well kept. Stayed in an Executive Regency suite which had the best views of the Caribbean sea and the bay! Close to everything that you want to see and do. I would definitely stay here again.
-
Aug 23, 2026
Hyatt Cartagena
This is honestly one of the best hotels I've ever been to. Amenities were great: pool, restaurant, rooms everything was properly maintained. No area ever felt too crowded. Decor was beautiful! Seevice was impeccable 👌
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Aug 23, 2026
Amazing
Great staff, clean rooms, great experience overall. Loved the showers. Amazing views. Couldn't be more satisfied. Would definitely want to return. 10/10
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Aug 21, 2026
Best birthday trip
Amazingly diverse hotel with a little bit of something for everyone. There was an abode of amenities as a regency member I enjoyed the VIP feel and the room/view was IMPECCABLE
General Policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: No charge for children 12 yrs and under when sharing room with parents.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Allowed: Only 1 dog allowed per room up to a maximum of 8 kg/17 lbs. Housekeeping will make available basket or sleeping mat, food and water container and toys.