Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- BrasserieExquisite dining experience, combining the vibrant flavors of the Caribbean with a touch of European flair.
- Kayak BarEnjoy a diverse menu of cocktails and drinks and our PRadise Bliss Lager Beer. Indulge in Paradise, one sip at a time.
- La Mina BarLocated at Villas En La Reserva, La Mina is a welcoming bar by the pool with ocean views. Enjoy our diverse drink selection, from cocktails and beers to wines and soft drinks, in a casual atmosphere.
- Lobby BarWith the most extensive variety of beverage options, the Lobby Bar offers cocktails that are derived from specialty rums and entice riffs on classic cocktails such as our signature Old Timer, with the name derived from the classic Old Fashioned, but prepared with aged rum and locally harvested honey.
- Martini BarEnjoy a full beverage experience ranging from prohibition-style cocktails to asian infused creations.
- MolidoDiscover the true essence of Puerto Rican coffee at Molido, our charming coffee haven. Immerse yourself in the island's coffee culture as you enjoy expertly crafted brews with a touch of tropical flair.
- NectarTraditional local cuisine restaurant that combines flavors and colors from Puerto Rico.
- Nori Asian GrillThe Traditional Teppanyaki Grills features a variety of Prime Meat, Chicken and fresh Seafood prepared tableside by one of our Chefs
- Picalo GalloOur beachside food truck offers a mouthwatering selection of dishes inspired by Latin American and Caribbean cuisines with a modern twist.
- Prime 787Contemporary Steak House featuring prime beef and fresh seafood
- Sand Trap Bar and Grill
- The MarketStop by day or night for a specialty coffee or choose from a selection of gourmet snacks grab & go style with the spectacular view of El Yunque Rainforest.
- Waters EdgeFull Service restaurant serving ala-carte breakfast, lunch and dinner options
- Wet BarThe Wet Bar provides in-pool seating or service to your lounge chair, offering refreshing drinks like Pia Coladas, Daiquiris, specialty cocktails, wines, and beers for a relaxing pool day.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Air conditioning
- Barber shop†
- Beauty shop/salon†
- Breakfast served in restaurant†
- Buffet breakfast†
- Car rental desk†
- Catering services†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Barber shop†
- Beauty shop/salon†
- Breakfast served in restaurant†
- Buffet breakfast†
- Car rental desk†
- Catering services†
- Child programs†
- Children welcome†
- Cocktail lounge†
- Coffee shop
- Complimentary in-room coffee or tea
- Concierge desk
- Continental breakfast†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Efolio available to company†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Golf, Offsite
- Hair dryer
- Hairdresser/barber†
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- Outdoor pool
- Parking lot†
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service†
- Room service - limited hours†
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secondary locks on sliding glass doors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Spa
- Sundry/Convenience store
- Technical concierge†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service
- Water sports, Offsite
- Wireless internet connection in public areas
- Conference Suite†
- Convention Centre†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Children's program, onsite †
- Fitness center on-site †
- Outdoor pool †
- Pool †
- Spa †
- Fishing †
- Golf †
- Snorkeling †
- Bacardi Distillery
- BioBay Fajardo
- Castillo San Felipe del Morro
- El Yunque National Rainforest
- Old San Juan
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3325 reviews
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Dec 06, 2025Thank you, a thousand times gracias!
This is my first time at this property and it will not be my last. Reason being, the hospitality me and my travel partner has received. It’s down to the check in, friendly and profesional. I want to send a special thanks to Krystal, Ericka and Chef Pedro. They were especially attentive, professional and kind. They made us feel like we were better than at home. I would love to know that Hyatt management at this property would congratulate them and perhaps offer them an incentive. I realize is their job, but they extended themselves and given us a spectacular service. Thank you to all of them. I will be returning to this property for future travels to Puerto Rico.
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Dec 05, 2025
Lovely Steak, Lovely Night
Angelo at Prime was not only charismatic, but he was very helpful! He checked on us frequently, recommended great choices and provided excellent service! Food, music, drinks and ambience was amazing!
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Dec 05, 2025
Nori Restaurant
We had an amazing dinner at Nori! Anthony was our server and he took care of everything and everyone at the table. Extremely attentive and went the extra mile. Samuel was our Chef. The food was exceptional and the show he did was awesome. Thank you for a wonderful time!
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Dec 05, 2025
Best experience
We came to have dinner at Nori’s and the chef Emanuel was amazing and of course Anthony was amazing with great drinks recommendations! Super accommodating
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Dec 05, 2025
Quite gem in the Caribbean
A lovely, low key resort experience on a beautifully pristine coast of the island. If you're looking to unwind, this place is for you. Staff are lovely. Good food choices are a bit limited but it gives you an excuse to leave the property for some tasy, affordable food.
- AdvisoryA minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: USD16% + TAX . Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- General Policies: No charge for children 12 yrs and under when sharing room with parents
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Not Allowed