These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
- Personalized check-in and check-out with concierge service
- Vantage status and amenities
- Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
- Upgraded bath amenities
- Soaking tub in bathroom
- Pillow menu
- 'Vivid 'box for room service delivery
- Private Vantage Club lounge
- Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
- Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
- Exclusive access to Oishii for breakfast
- Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
- Ideal room locations on the highest floor of the building offering optimal view
Resort Details
- Various BarsAmber• Sunset bar offering specialty cocktails.
Bloom Lobby Bar• Lobby bar on main level of resort.• Live music in the evenings.
Cobalt• Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.‘Open to Vantage Club members only’
Nectar• Cocktail bar near Le Lys and Aglio restaurantsSeafoam.• Swim-up bar located at the main pool.
Serenity Bar & Terrace• Outdoor lounge area with terrace and bar. - Various RestaurantsRestaurant venues 10
Vivid Bites (Food truck) Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.
The Hub Snack BarSnack bar located by the main pool.
Aglio• A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza• Air-conditioned with a Wine cellar* shared with Le Lys.
Coco Café• Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in theafternoon and evening.
Dalia• À la carte traditional and gourmet Mexican cuisine.
Fresco Ceviche• Deck by the main pool serving fresh ceviche.
Galeria International Café• Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations• Air-conditioned with outdoor seating available.
Le Lys• Enjoy gourmet à la carte French cuisine• Air-conditioned with a Wine cellar* shared with Aglio.
Mediterraneo• Poolside restaurant serving seafood with a Mediterranean flair• Open to Vantage Club members only for breakfast with an international menu.
Oishii• Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay• Air-conditioned
Private Dining
Wine CellarWine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It islocated between Le Lys and Aglio restaurants.
Romantic DinnersEnhance your experience with a private romantic dinner for two! Make whatever special occasion you arecelebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.
Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation throughour concierge.
- Accessible facilities†
- Air conditioning†
- Coffee/tea†
- Elevators†
- Hair dryer†
- Phone services†
- Pool†
- Restaurant†
- Room service†
- Wi-Fi†
† Fees may apply
- Beach †Ennea Beach Club
Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttleaway, with a white-sand beach. Shuttle runs every 15-30minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurantwith bar.*Please note, this beach club is shared by Dreams Grand Island guests.
- Fishing †
- Fitness center on-site
- General †• Soccer• Beach tennis• Petaca• Paddle board yoga• Pool volleyball• Pickleball• Ping pong• Glow volleyball at night
- Golf †
- Pool †Main pool now open until midnight.
- Spa
- Volleyball †
- Water activities †- Kayaks- Paddleboard- Flow Rider- Sailing
- Entertainmnet• Yoga• Meditation• Spanish lessons• Beach volleyball (at the beach club)• Cornhole• Horseshoes• Cocktail lessons• Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making• Pastry classes• Kite-making classes• Wine, tequila and mezcal tastings• Sip and paint class• Cocoa ceremony• Blackjack
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1725 reviews
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Dec 02, 2025Book it!
The food was exceptional. There were activities for all ages. Evening entertainment was great. Plenty of seats and room at the pools. Easy 7 minute transportation to the beautiful beach - pools available there too. Resort was spotless and the staff was excellent. I felt this was a great value for the cost.
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Dec 02, 2025
a memorable experience not just a vacation
This trip was not just a vacation for my wife and I it was a memorable experience Which I can say, was provided by the excellent staff and entertainment committee of the hotel Grand Vivid to provide activities and excellent accommodations for our stay restaurants and bars were all excellent and service was above and beyond expectations
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Dec 01, 2025
Best trip
The hotel was great, but the staff made all the difference… a photo ****Cesar was amazing****5 stars***** 10 days seems like 3
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Nov 30, 2025
Loved Our Stay: Beautiful Resort, Attentive Staff, Great Food, and a Good Value.
spent 7 nights in late November as a couple in our early 30’s. We’ve stayed at other all-inclusives before, and this was our first time at a Hyatt AI property. We really enjoyed our stay. The resort is beautiful, the rooms are clean and comfortable, the food was good quality, and the staff are attentive and fun. We had a great time poolside most days we were here and never had an issue finding a chair. Our server Oliver made our time at the pool wonderful- he was very attentive and kept our glasses full and our hunger tamed every day. The Vivid 1 pool is heated, perfect for a morning or evening swim or a windy or overcast day. The Vivid 2 pool is not but felt great after being out in the hot sun. The rooftop pool (Vantage only) was definitely the coldest pool, but we still didn’t have any issue with the temp with us being in the sun all day. The rooftop was nice for a calmer, more serene vibe- but we actually preferred hanging out around the main pools downstairs. We did the beach club 2 days we were there. The shuttle is hot and stuffy, but it is only 10 minutes (half the drive is just getting off the property). The beach club property itself is gorgeous and the sand is prestine. They deliver your drinks and food right to your beach chair- the poke nachos are the perfect beach snack! The water was a good temperature and the waves were fun (it was a yellow flag day most days we were there). The beach club IS in high-demand and the only place we had trouble getting a chair, so recommend getting there in the morning and making a day of it. The activities schedule has something every hour of the day, from health and wellness activities like sound healing, pickleball, and yoga/pilates to fun activities like wine tasting, music trivia, and poolside games/challenges. Rebecca, Angel, Orlando, Caesar and the entire entertainment crew do a great job of keeping guests engaged and having a good time. We thought the food at the resort was good quality and on-par with other resorts we’ve been to. The international buffet has a great mix of food every day for breakfast and lunch and always had something we liked. The rooftop breakfast (Vantage only) was a nice touch. The welcome mimosa was a nice touch and The Croque Madame was as good as the views! The ceviche restaurant by the main pool is a must-try, it was so so good and a great afternoon snack. Oishi (Japanese) was our favorite- the Yakimeshi, mixed teppanyaki and sushi were delicious with the fried banana spring roll dessert. We really enjoyed the portobello carpaccio, Cacio e pepe, and penne from Aglio (Italian). Mediterraneo had really good Kofta and Shawarma as well as Khachapuri. Dalia (Mexican) had a tasty catch of the day and Nayarit-Style Fish Tostadas. The sweet corn cream soup and northern-style beef were good comfort food. Overall the food hit the spot and we always were able to find something we liked. It met our expectations for resort food and exceeded it in some areas. They do a good job with their options and menus- I do wish there were more late-night options though. We really enjoyed the time we spent at this resort, the people we met and the experiences we shared were fantastic. We found this resort to be a great value and would stay here again. Apologies for the long review, but wanted to share our experience!
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Nov 30, 2025
Wonderful Time
Our experience was wonderful! Jesus and Edwardo provided excellent service while we were enjoying our time at the pool
- AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met. This service is available for $65 USD. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.