Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 18 Dec 2023 onwards
Travel Dates: 18 Dec 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Perks- In-room sparkling wine breakfast, 25% spa discount, and complimentary bottle of alcohol.
Guest will receive:-

- One Standard set of amenities
- Welcome letter
- One (1) bottle of wine/sparkling wine, rum, or tequila (per room/per stay)
- 25% discount on Spa Services (one per person/per stay)
- One (1) in-room family breakfast or breakfast with sparkling wine (per room/per stay)

Additional Terms and Conditions:
Type of wine/spirit bottle provided is at hotel discretion. 
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products.
Any Spa Service or discounts that state valid per person/per stay are limited to a max of two (2) adults per room.
Discounted amenities and services cannot be combined with other discounts or special offers on property.
All amenities are subject to availability.
Additional restrictions may apply on eligible Spa Services. 
All services should be arranged with the concierge after check-in.

Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy additional amenities in Vantage Club.
All Vantage Club suites offer the following additional amenities  and services:
  • Personalized check-in and check-out with concierge service
  • Vantage status and amenities
  • Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
  • Upgraded bath amenities
  • Soaking tub in bathroom
  • Pillow menu
  • 'Vivid 'box for room service delivery
  • Private Vantage Club lounge
  •        Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
  •        Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
  • Exclusive access to Oishii for breakfast
  • Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
  • Ideal room locations on the highest floor of the building offering optimal view
Applicable Dates:
Booking Dates: 13 Mar 2024 onwards
Travel Dates: 13 Mar 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Aglio
    • A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza
    • Air-conditioned with a Wine cellar* shared with Le Lys.
  • Amber
    • Sunset bar offering specialty cocktails.
  • Bloom Lobby Bar
    • Lobby bar on main level of resort.
    • Live music in the evenings.
  • Cobalt
    • Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.
    ‘Open to Vantage Club members only’
  • Coco Café
    • Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in the
    afternoon and evening.
  • Dalia
    • À la carte traditional and gourmet Mexican cuisine.
  • Ennea Beach Club Restaurant
    Lounge offering an elevated culinary experience, contemporary Mexican dishes, coastal favorites and Mediterranean-inspired plates.

    Included as part of the Vantage Club guests of their exclusive experience benefits.

    *(Additional charge applies for non-Vantage Club guests).

  • Fresco Ceviche
    • Deck by the main pool serving fresh ceviche.
  • Galeria International Café
    • Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations
    • Air-conditioned with outdoor seating available.
  • Le Lys
    • Enjoy gourmet à la carte French cuisine
    • Air-conditioned with a Wine cellar* shared with Aglio.
  • Mediterraneo
    • Poolside restaurant serving seafood with a Mediterranean flair
    • Open to Vantage Club members only for breakfast with an international menu.
  • Nectar
    • Cocktail bar near Le Lys and Aglio restaurants
    Seafoam.
    • Swim-up bar located at the main pool.
  • Oishii
    (Vantage Club guests only)
    • Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay
    • Air-conditioned
  • Romantic Dinners
    Enhance your experience with a private romantic dinner for two! Make whatever special occasion you are
    celebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.

    Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation through
    our concierge.
  • Serenity Bar & Terrace
    • Outdoor lounge area with terrace and bar.
  • The Hub Snack Bar
    Snack bar located by the main pool.
  • Vivid Bites (Food truck)
    Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.
  • Wine Cellar
    Wine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It is
    located between Le Lys and Aglio restaurants.
On-Site Amenities
  • Accessible facilities†
  • Air conditioning†
  • Coffee/tea†
  • Elevators†
  • Hair dryer†
  • Phone services†
  • Pool†
  • Restaurant†
  • Room service†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
    Ennea Beach Club

    Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttle
    away, with a white-sand beach. Shuttle runs every 15-30
    minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurant
    with bar.
    *Please note, this beach club is shared by Dreams Grand Island guests.
    Note: Shuttle cadence every 20 minutes.
  • Fishing †
  • Fitness center on-site
  • General †
    • Soccer
    • Beach tennis
    • Petaca
    • Paddle board yoga
    • Pool volleyball
    • Pickleball
    • Ping pong
    • Glow volleyball at night
  • Golf †
  • Pool †
    Main pool now open until midnight.
  • Spa †
    Vivid Spa
    For those guests looking for relaxation, we offer eight indoor rooms for Spa treatments.
  • Volleyball †
  • Water activities †
    - Kayaks
    - Paddleboard
    - Flow Rider
    - Sailing
On-Site Attraction
  • Entertainmnet
    • Yoga
    • Meditation
    • Spanish lessons
    • Beach volleyball (at the beach club)
    • Cornhole
    • Horseshoes
    • Cocktail lessons
    • Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making
    • Pastry classes
    • Kite-making classes
    • Wine, tequila and mezcal tastings
    • Sip and paint class
    • Cocoa ceremony
    • Blackjack

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1828 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ceviche 10/10

    Fresco Ceviche was amazing. The food is so fresh. The service is also incredible Jesus is our server and he was very nice. The chef is Mario and he works at a fast pace. Overall would come again.

    Jan 23, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    It was 100 out of 10 experience!

    We had the best trip ever! Mexican chocolate Angel and Alejandro made her experience absolutely amazing. We will be back!

    Jan 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mexican chocolate

    Angel was my favorite entertainment / Mexican chocolate

    Jan 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Will come back, hope Angel is still working

    Beautiful resort. Angel was awesome, he was very helpful, friendly. Made the experience & time so fun. Room was beautiful, room service & maid service was excellent

    Jan 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZING

    This was such an amazing trip, the food was great, the drinks were great. Angel and orlando were great staff!!! But truly all of the staff was great 10/10 would love to come back.

    Jan 22, 2026
Hotel Advisories
  • AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under weight limit max 44 lbs. Please contact the resort prior to booking to confirm all requirements are met. This service is available for $65 USD. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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