Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 18 Dec 2023 to 31 Dec 9999
Travel Dates: 18 Dec 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: in-room champagne breakfast, 25% discount on spa, and more.
Free perks Inclusions:


  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
  • One in-room family breakfast or champagne breakfast (per room/per stay)

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room: 50% off romantic dinner, beach bag, and more.
Free perks Inclusions:



  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
  • One in-room family breakfast or champagne breakfast (per room/per stay)
  • 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
  • Gift beach bag

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5% discount.
The Discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 20 Jan 2025 to 14 Feb 2025
Travel Dates: 20 Jan 2025 to 14 Feb 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 66%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 26 Feb 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy additional amenities in Vantage Club.
All Vantage Club suites offer the following additional amenities  and services:
  • Personalized check-in and check-out with concierge service
  • Vantage status and amenities
  • Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
  • Upgraded bath amenities
  • Soaking tub in bathroom
  • Pillow menu
  • 'Vivid 'box for room service delivery
  • Private Vantage Club lounge
  •        Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
  •        Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
  • Exclusive access to Oishii for breakfast
  • Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
  • Ideal room locations on the highest floor of the building offering optimal view
Applicable Dates:
Booking Dates: 13 Mar 2024 to 31 Dec 9999
Travel Dates: 13 Mar 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Guest will receive a Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Applicable Dates:
Booking Dates: 02 May 2024 to 31 Dec 9999
Travel Dates: 02 May 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay. 
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. 
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer. 
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Applicable Dates:
Booking Dates: 05 Mar 2024 to 31 Dec 9999
Travel Dates: 05 Mar 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    Amber
    • Sunset bar offering specialty cocktails.

    Bloom Lobby Bar
    • Lobby bar on main level of resort.
    • Live music in the evenings.

    Cobalt
    • Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.
    ‘Open to Vantage Club members only’

    Nectar 
    • Cocktail bar near Le Lys and Aglio restaurants
    Seafoam.
    • Swim-up bar located at the main pool.

    Serenity Bar & Terrace
    • Outdoor lounge area with terrace and bar.
  • Various Restaurants
    Restaurant venues 10

    Vivid Bites (Food truck) Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.

    The Hub Snack Bar
    Snack bar located by the main pool.

    Aglio
    • A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza
    • Air-conditioned with a Wine cellar* shared with Le Lys.

    Coco Café 
    • Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in the
    afternoon and evening.

    Dalia 
    • À la carte traditional and gourmet Mexican cuisine.

    Fresco Ceviche 
    • Deck by the main pool serving fresh ceviche.

    Galeria International Café 
    • Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations
    • Air-conditioned with outdoor seating available.

    Le Lys 
    • Enjoy gourmet à la carte French cuisine
    • Air-conditioned with a Wine cellar* shared with Aglio.

    Mediterraneo
    • Poolside restaurant serving seafood with a Mediterranean flair
    • Open to Vantage Club members only for breakfast with an international menu.

    Oishii 
    • Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay
    • Air-conditioned


    Private Dining

    Wine Cellar
    Wine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It is
    located between Le Lys and Aglio restaurants.

    Romantic Dinners
    Enhance your experience with a private romantic dinner for two! Make whatever special occasion you are
    celebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.

    Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation through
    our concierge.
On-Site Amenities
  • Accessible facilities†
  • Air conditioning†
  • Coffee/tea†
  • Elevators†
  • Hair dryer†
  • Phone services†
  • Pool†
  • Restaurant†
  • Room service†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
    Ennea Beach Club

    Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttle
    away, with a white-sand beach. Shuttle runs every 15-30
    minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurant
    with bar.
    *Please note, this beach club is shared by Dreams Grand Island guests.

  • Fishing †
  • Fitness center on-site
  • General †
    • Soccer
    • Beach tennis
    • Petaca
    • Paddle board yoga
    • Pool volleyball
    • Pickleball
    • Ping pong
    • Glow volleyball at night
  • Golf †
  • Pool †
    Main pool now open until midnight.
  • Spa
  • Volleyball †
  • Water activities †
    - Kayaks
    - Paddleboard
    - Flow Rider
    - Sailing
On-Site Attraction
  • Entertainmnet
    • Yoga
    • Meditation
    • Spanish lessons
    • Beach volleyball (at the beach club)
    • Cornhole
    • Horseshoes
    • Cocktail lessons
    • Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making
    • Pastry classes
    • Kite-making classes
    • Wine, tequila and mezcal tastings
    • Sip and paint class
    • Cocoa ceremony
    • Blackjack

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 749 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hyatt Vivid Grand Island 10/10 Experience

    This place was amazing! The food, the staff, entertainment, pool, and the beach, were more than I could have ever dreamed. Cesar, part of the entertainment crew, was a joy to be around and made sure to let us know what was going on around the resort. Orlando, also part of the crew, made sure you were always enjoying everything around you and participating in events. Gibran, also part of the entertainment crew, never failed to make us laugh and made sure we were enjoying our stay with the activities he had planned. We were waited on by many, amazing & helpful hands, Freddy, Gustavo, and Pedro, made sure our drinks were always delicious. The food here was always well prepared and very tasty. We made a lot of new friends this trip, and would recommend this place to everyone! If you go, make sure to meet Cesar, Orlando, and Gibran to ensure you have a great time, they will not disappoint!

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great food, great staff, great fun!

    Amazing resort. The food at the specialty restaurants is delicious. The pool activities are fun. Above all the service was exceptional! We will go back and highly recommend this resort. You can count on friendly service, clean rooms, and an overall great time!

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Check Out Cancun’s New Resort!!

    Hyatt Vivid Grand Island is a BEAUTIFUL resort. Everything feels new and that comes with its growing pains, but boy are there highlights! First off the golf course out front looks impressive, and then you pull up to a very cool looking building. The pool downstairs is slightly heated and gets lots of sun. They have activities throughout the day and they all revolve around the pool. We opted for the Vantage Club and Carlos makes the BEST drinks. With that you get access to the roof top as well and WOW what a view… supposedly they have the longest rooftop pool and it is stunning. It gets pretty windy up there though, especially at night, I wish they’d have put up some sort of barrier during our dinner because it definitely ruined our experience despite the Japanese food being pretty good. However, back downstairs Guadalupe makes the best ceviche!! It’s located towards the back behind the pool, so it’s a little hard to find but definitely worth checking out. It’s so fresh, I ate it everyday I was there. Jesus is also an amazing host with impeccable customer service. He even cleaned my sunglasses while I ate. Speaking of food, all the restaurants were great and the breakfast buffet was one of the best resort buffets I’ve had. They have a shuttle that takes you to a private beach and the water there was SO BLUE. Be sure to bring lots of sunscreen. Everyone there is super friendly and accommodating, I’d love to stay there again.

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don’t bother!!

    Not worth it!!! Only writing more so that this shows up. The only resort that was worse overall was the Now Larimor in Dominican Republic. I would never stay here or recommend anyone stay here. Food was not worth eating. Resort was lacking in every way.

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    No 'advantage' to the advantage club

    Advantage Club: There was no 'advantage' to paying for the advantage club. There was no policing of rooftop access, so everyone just used it, no matter what floor they were on. Also, top shelf alcohol only at the roof or on the ground floor ‘Advantage Club lounge’ was pretty bogus. There should be a way staff knows you are in the advantage club and could therefore police the roof access and serve the top shelf liquor at all the bars, as opposed to only two. Wind: The Oshii restaurant was too windy to attend (although we saw people gutting it out wrapped in towels), but gale force winds during dinner is untenable. There was no advantage to being on the 11th floor as they were dragging furniture above my head nightly. Resort Access: Almost every day or night or both, there were areas of the resort closed to the paying guests for private functions. Closing portions of a small resort like this for private functions is unacceptable to me as well. Noise: The hall noise was like a college dorm, so whoever did the interior design really dropped the ball on noise control. Putting me in a room with an ice maker at the front, and a staircase adjacent was horrific for the noise. The '10' rooms (ie my room 2110) should have been for maintenance/service, so again, poor design. Beware the ‘10’ rooms at all costs. Golf: Having nothing in place to help golfers access the course we see off the balcony is also an opportunity lost in my opinion. Getting an Uber to and from an adjacent golf course? Again, just bad management. On the plus side, the staff were amazing and helpful. The food was very good in the restaurants we could access (see above note re Japanese), the waiters attentive-in particular Isaac at the French and Diego at the Mediterranean (breakfast) deserve recognition. The air conditioning in the rooms was fantastic and the activities/activity team were impressive in particular the paint and the gastronomy. Also, I would be remiss if I didn't acknowledge the staff member who ran the tequila tasting whose passion for the craft was impressive, but whose name escapes me (although he has an agave plant tattooed on his arm-so that should narrow it down). At the end of the day, what people want to know is ‘would you go back?' Unfortunately, my answer would be no.

    Feb 07, 2025
Hotel Advisories
  • AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Hyatt Vivid Grand Island’s dog policy allows dogs under 22 lbs. (10kgs) for $65 USD per night, in select vantage
    room categories only.
    • Please check with your airline for information regarding traveling with pets, including security
    and TSA guidelines.

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