These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Exclusive Club Lounge access
- Private check-in & checkout
- À la carte breakfast at Capri Grille
- Reserved pool terrace & beach area (first-come, first-served)
- Arrival & departure amenities (4-night minimum stay)
- Dining reservations at all restaurants
- Upgraded minibar
- Complimentary Shiatsu Chair Massage (25 minutes; 1 per guest, per stay)
- Exclusive Club Level bracelet (up to 2 per room)
- Premium in-room dining menu • Nightly turndown service
- Complimentary pressing service (limited to 2 garments per guest, per day)
- Dedicated host service*
- Pre-arrival concierge contact (1 week before arrival)
- Our personalized service, available from 7:00 a.m. to 11:00 p.m. will find the most amazing experiences around the resort for your entertainment.
- Packing & unpacking
- Shoeshine service
- Garment pressing • Restaurant reservations
- Lounge Chair reservations (available when booking an Oceanfront Suite category or higher)
- Open host service available from 11p.m. to 7 a.m
Resort Details
- CAPRI GRILLE
At Capri Grille, we celebrate the genuine warmth and tradition of the Italian table. Our menu pays a heartfelt homage tothe flavors of the Mediterranean coast, featuring freshly made pastas, classic antipasti, and vibrant appetizers preparedwith Italy's authentic and welcoming touch. From classic Italian dishes to famous ones like the Caprese Salad, born inCapri and perfectly served here, every dish is a complete Italian experience. - Club Level LoungeExclusive space with private check-in, concierge and host service, lounge area, reading zone, hors d’oeuvres, and premium bar. Elevate experiences throughout the day, including:• Private check-in• Concierge & Host service• Exclusive lounge area
- COFFEE REPUBLICCoffee Republic is your favorite retreat for a moment of calm indulgence. Every break here is a special opportunity torecharge and enjoy a delightful treat. From your go-to coffee creation and daily homemade baked pastries to deliciouslight sandwiches and cooling ice cream, we've got everything to satisfy your cravings throughout the day.
- EL COMEDORAt El Comedor, every visit is a culinary journey around the world without ever leaving your table. Our chef-guidedinternational buffet offers a seemingly infinite variety of flavors, ranging from your familiar classics to exciting, themed stations that celebrate diverse culinary cultures, and well-balanced options.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order adrink from the hefty drink menu.Every game is an event at Legends Sports Bar! This modern take on a classic space is where you'll find excitement, greatdrinks, and even better company. Catch all the action on screen, challenge your friends to a round of darts or foosball,and celebrate with our wide selection of beers and expertly crafted cocktails designed to complement the action. It's theperfect spot where fun, comfort, and camaraderie come together for a lively, memorable time.
- LOLA BEACHSet along the Caribbean shoreline, Lola Beach blends a laid-back coastal spirit with refined Latin flair. Its sea-to-tablemenu celebrates local ingredients, bold flavors, and timeless recipes reimagined with a modern touch — perfectly pairedwith craft tequila and mezcal cocktails from the Beach Bar.
- Lola Beach ClubWelcome to the ultimate daytime retreat. At the Lola Beach Club, you can relax and enjoy your favorite cocktail ordrink while soaking in a truly stunning ocean view. It's the perfect spot to unwind, breathe the sea air, and spend aseamless day by the Caribbean Sea, or enjoy a fresh tropical drink, like the famous Piña Colada.
- Lola Beach Snack & BarEnjoy the perfect midday break at this breezy beachfront eatery. Lola Beach Snack & Bar lets you savor fresh, fast lunchitems without even taking off your shoes! Our menu features satisfying choices like freshly fired wood-oven pizzas andflatbreads, refreshing grain bowls, and other craveable snacks, all served up with a view of the beautiful, clear waters, abarefoot experience all to enjoy with all your senses.
- OLASEnjoy every sip without ever leaving the water at our Swim-Up Bar, located conveniently alongside the main pool. Ourbartenders handcraft the perfect poolside drinks, including fresh margaritas, vibrant tropical cocktails, and crisp,refreshing beers. This is where fun meets tranquility, turning every moment into a cool, flavorful, and effortlessexperience.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the idealhotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.Step into The Mixology Lounge, where every cocktail is an invitation to unwind and share special moments. Thissophisticated yet relaxed space is dedicated to the creativity of handcraft mixology. Our expert bartenders craft unique,memorable drinks, perfect for starting the evening or closing out the day. Here, every sip is part of an exceptionalexperience, accompanied by good company and warmth.
- TEMPESTAt Tempest, we celebrate the vibrant soul and flavors of Asia in every detail. Our expert chefs prepare the freshestsushi, sashimi, and specialty rolls with dedication, but the real excitement happens at our live teppanyaki tables. Here,dinner is transformed into a spectacular show that ignites all the senses!
- Club Level Master Suite Ocean Front KingBedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 4.- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- TV
- Wireless internet connection
- Junior Suite Tropical View KingBedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limit: 2 Adult, Total 2.
- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Junior Suite Tropical View DoubleBedding - 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 4.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Junior Suite Ocean View KingBedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 2.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Club Level Junior Suite Pool View Swim Out KingBedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 2.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Club Level Junior Suite Ocean Front KingOccupancy: Max 2Bedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 4.
Room Requests are not guaranteed. They are based on availability upon check-in.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Club Level Junior Suite Ocean Front DoubleBedding - 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 4.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Club Level Junior Suite Ocean Front Swim Out KingBedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 2.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Club Level Junior Suite Ocean Front Private Pool KingBedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 2.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- Club Level Presidential Suite KingBedding - 1 King Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: Total 2.- Air conditioning
- Alarm clock
- Bathroom amenities
- Safe
- TV
- 24-hour room service*
- Accessible rooms*
- Air conditioning*
- Baggage hold*
- Baggage Storage*
- Buffet breakfast*
- Coffee shop*
- Concierge desk*
- Exercise gym*
- Free Wi-Fi*
- 24-hour room service*
- Accessible rooms*
- Air conditioning*
- Baggage hold*
- Baggage Storage*
- Buffet breakfast*
- Coffee shop*
- Concierge desk*
- Exercise gym*
- Free Wi-Fi*
- Laundry Facilities*
- Meeting rooms*
- Pool*
- Restaurant*
- Spa*
- Please contact the hotel for additional information.
* Fees may apply
- Beach *
- Dancing *
- Fitness center on-site *Keep your fitness goal alive at our fully equipped Life Fitness Center. A variety of activities and more are availablearound the clock.Hours: 6:00 a.m. – 10:00 p.m.• Treadmills• Stationary bikes• Stair climber• Universal machine• Free weights and weight machine• Yoga• Spinning• Personal training• Functional Training• Stretching
- General *INDOOR/OUTDOOR ACTIVITIES• Live DJ• Spanish lessons• Dancing lessons• Bocce Ball• Corn Hole Tournament• Ping Pong Tournament• Macrame Workshop• Mexican Bingo• Beach Walk
- Pool *
- Spa *Zen SPAInspired by Mayan art and architecture, the luxurious Zen Spa offers a peaceful environment for relaxation and wellness.Experience tranquility with the ideal holistic treatment, designed to invigorate your senses and restore your inner balance and well-being.
- Volleyball *
- Water activities *• Water volleyball• Beach volleyball• Floating yoga• Agua Gym• Paddle board• Kayaking• Hobie Cat
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1842 reviews
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Oct 05, 2026Great Quick Get-A-Way
We had a great time. It was a quick 3 night, 4 day get-away. Just enough to unwind and recharge and this really was the place to do that.
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Oct 05, 20265 Star Experience
5-Star Experience at Hyatt Zilara! We had an absolutely amazing stay at Hyatt Zilara. The staff truly made our experience unforgettable. Everyone at the resort was incredibly kind, welcoming, and warm, with such a genuine personality. From the moment we arrived, we felt well taken care of. The service, hospitality, and attention to detail were exceptional. The entire team went above and beyond to make our stay special. Thank you to everyone at Hyatt Zilara for making our vacation such a memorable experience. We would definitely come back!
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Oct 04, 2026
Peaceful & relaxing vacation
The hotel itself was very nice, clean, and well maintained. The beach was absolutely beautiful—clean, sandy, and without rocks, which we really enjoyed. The biggest disappointment for us was the limited dining and entertainment options. Because we visited during a less busy time, the buffet was only open for breakfast. For lunch, we had to order from a menu, and for dinner, reservations were required. We only stayed for five nights, and by the end of our stay, we were already getting tired of the lunch options because the menu was fairly limited. The other major downside was the lack of entertainment. There were no shows at all. One evening there was a saxophone player, another evening a pianist, and on our last night a violinist, but the entertainment only lasted about an hour. By 10 PM, the hotel was completely quiet with very little happening. Overall, this is a beautiful, clean hotel with a gorgeous beach, and I would recommend it to someone looking for a peaceful and relaxing vacation. However, if you're looking for a lively resort with shows, nightlife, activities, and plenty of entertainment, I would probably choose a different hotel.
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Oct 03, 2026
Pampered Beach Experience
Bravo to the Entertainment team ( Alejandra, Dolce and others) for hosting yoga, Pilates and water Zumba this week… all first class through Fitness Pro Travel. Grace and Ricarda took extra care with dinner reservations and ViP treatment. William’s in spa is a massage master. Michelle and the beach and pool staff had towels down on beach and pool beds ( even with rainy days). Preferred Club is an extra treat with top shelf offerings and staff. This is an intimate hotel ( not crazy over the top lively). But thoughtful curated activities from traditional pool and beach volleyball to create jewelry making, painting and wine and variety of cooking and wine and tequila tastings. Soft white beach, lighted bridges over the pool and beachside dining make it a comfortable getaway.
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Sep 30, 2026
UK Guest
A fantastic hotel with everything you could possibly wish for and exceptionally friendly and helpful staff. Would return without hesitation and many of the guests I met there were on their second or third visit to the hotel. Wholeheartedly recommend this hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed