These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One couple photo per booking.
- One Ice Bath Breathing Therapy Treatment pp/ps (max 2) Max of 2 per room.
This can be used for all AMR Resort coupons:
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- CAPRI GRILLEChic and modern, this sophisticated spot serves coastal mediterranean cuisine in addition to grilled entrees and other rustic dishes
- COFFEE REPUBLICFuel up any time of day with your favorite coffee drink or satisfy your sweet tooth with a scoop of gelato or a scrumptious pastry.
- EL COMEDORThis chef-driven buffet takes guests on a journey through various cultures and gastronomies, offering something delicious for every taste and desire.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- OLASTropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.
- TEMPESTCentered around a sushi bar and teppan tables, a tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.
- THE MARKETThis Food & Beverage concierge is where culinary wishes come to life, whether you would like to book a romantic dinner, purchase an upgraded bottle of wine or attend a chef’s tasting.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- Laundry Facilities†
- Meeting rooms†
- Pool†
- Restaurant†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Dancing †
- Fitness center on-site †
- Pool †
- Spa †Spa by Babor
- Volleyball †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1209 reviews-
Mar 19, 2025A beautiful and clean resort
A beautiful, clean and low key resort. Not for anyone who wants a lot of activity and restaurant choices. The staff and service here is fantastic!! We stayed in a king garden view for which we like privacy but please note that there is construction going on during the day behind it. It didn't bother us as we were out in the beautiful weather at the time.
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Mar 17, 2025Pleasant stay
My husband and I chose our stay for 5 nights at Hyatt Zilara Rivera Maya. We had the ocean view room which was very nice. Our check in process was very simple & we were greeted with cold champagne which was very pleasant especially after a 40 minute ride from Cancun International Airport. Our room was not ready so we were able to get lunch at the pool restaurant which we ate at every day. The breakfast buffet has a large variety of omelets made to order, breads, fruits, assorted pastries & gluten free options. The coffee shop was an added bonus where you are able to grab a cup of americano or cappuccino anytime of the day. They also have mini sandwiches, cookies & Delicious gelato. It was my favorite go to during the day. Dinner at Capri was fantastic. Raciel was an exceptional waiter. Room was cleaned daily however they don’t do turn down service which would’ve been nice. The only downside was the gym. It was very, very dark. For a gym facility it should be well lit. Equipment was a little rickety too. All in all we had a nice time and would return especially in February when the weather is perfect.
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Mar 17, 2025
Our stay
We had a great time here. We stayed in a private pool room that was walking distance to the beach. We had butler service from Sofia who made our dinner reservations, arranged excursions, taxis into town, made arrangements to get our friend a birthday gift delivered in their room, and overall just made our stay perfect! The beach waitstaff stopped by our pool and made sure our drinks were always full. All of them were great! The hotel had great food at all the restaurants. The beds were comfortable with two types pillows, soft and firm for you. Our mini bar was refilled everyday. We asked for extra water to stay hydrated and we never ran out. When we didn’t want to leave our beautiful room we order room service on the app and it was delivered 30-45 minutes later. I highly recommend this hotel and would love to go back for our next vacation.
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Mar 17, 2025
Excellent
I want to extend my thanks to Renata, the Concierge and Desire my butler, The Best Pool Side Attendant Juan, Overall experience of my trip was excellent and I would return to another location. Thank you Hyatt Zilara!!! Thank you Again!!!!!!
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Mar 17, 2025
Fantastic!
We loved our stay! The resort was so clean, staff was professional and very helpful. We had a swim out room and would recommend. We also rented a cabana one day, which came with service, it was an amazing experience. Very good for couples looking to get away!
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed