Hotel Promotions
Kids stay free.
Kids Stay Free Age (3-12), When sharing room with their parents.
Applicable Dates:
Booking Dates: 01 Jul 2026 to 30 Sep 2026
Travel Dates: 01 Jul 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Inclusions.
Guest will receive All Inclusive Inclusions: 

Limitless access to gourmet à la carte dining options.
Unlimited international and domestic spirits.
Unlimited fruit juices and soft drinks
In-room mini-bar fully stocked with bottled water, soda and beer
Daily maid service
Room service (7 a.m. – 11 p.m.) (a delivery fee applies to each request)
Complimentary Wi-Fi
Endless daytime activities and nightly entertainment
All hotel taxes and gratuities.
Applicable Dates:
Booking Dates: 21 Jul 2025 to 31 Dec 2050
Travel Dates: 21 Jul 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 15%.
Discount is already reflected in the rates. 
Applicable Dates:
Booking Dates: 28 Oct 2025 to 24 Oct 2049
Travel Dates: 28 Oct 2025 to 24 Oct 2049
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 5% off.
Discount is already reflected in vacation price.
Applicable Dates:
Booking Dates: 06 Aug 2026 to 09 Sep 2026
Travel Dates: 06 Aug 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Savings up to 25%.
Savings up to 25%, discount is already reflected in the rates.
Applicable Dates:
Booking Dates: 01 Jul 2026 to 30 Sep 2026
Travel Dates: 01 Jul 2026 to 30 Apr 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • BAR DEL MAR
    Sip a refreshing drink while relaxing poolside.
  • CASA DEL CAFÉ
    Espressos, cappuccinos and other delicious beverages are 
    complemented by scrumptious pastries and snacks in this cozy cafe.
  • Chef's Table
    This intimate restaurant offers a six-course tasting menu paired with signature cocktails, handcrafted beers and exquisite wines for a one-of-a-kind dining experience. Perfect for small groups.
  • Chevy's
    This classic American diner is the perfect place to grab a burger and a shake.
  • Club Lounge
    Whether lounging indoors or seated outside, savor a delicious snack with a fine wine or a premium cocktail.
    (The Club Lounge area is only for the guest staying at the Club tower.)
  • Dips & Sips Bar
    Enjoy a drink poolside or within the pool at the swim-up bar and take in views of brilliant blue waters stretching from the infinity pool to the ocean.
  • EL MERCADO
    With indoor and outdoor seating, this international buffet 
    offers an endless variety of gourmet dishes to please any palate.
  • FOOD CARTS
    Roaming the pool and beach areas throughout the day, traveling food carts offer delights such as tacos, burgers, fresh fruit and sweet crepes.
  • HEALTHY JUANA’S SMOOTHIES
    Try one of our healthful blends—calorie count included—or create a custom concoction just the way you like it, made from the freshest seasonal fruits, veggies, milks and seeds.
  • Juana Margarita Bar
    Get a taste of Mexico by sampling a selection of local tequilas 
    and mezcales.
  • LABASTILLE
    Classic and romantic, this elegant yet relaxed adults-only 18+ restaurant serves timeless French cuisine.
  • Lorenzo's
    Featuring Italian staples such as wood-fired pizza, this restaurant 
    serves trattoria-style favorites for lunch and becomes an elegant ristorante for dinner.
  • PASTELES
    Sweet treats take center stage at this colorful dessert parlor serving up ice cream, pastries, cotton candy and more.
  • Private Dinners
    Enhance your stay by booking an exclusive romantic candlelit dinner in a private oceanfront setting. You also have the option to reserve dinner in the private Chef's Table or in the comfort and privacy of your suite. Contact our Concierge for more information or to schedule a dinner at an additional cost.

  • Punta Vista
    Admire the panoramic views from the rooftop as you sip a 
    signature cocktail by the adults-only pool.
  • Saasil Bar
    Relax within this breezy, adults-only contemporary lounge inspired by the region’s Mayan heritage or sit outdoors and take in the stunning ocean views.
  • The Moongate
    From sushi rolls to teppanyaki, a variety of Asian delicacies await you at this restaurant. Open for dinner, The Moongate is located on the first floor and offers an à la carte menu.
    (Teppanyaki table, requires a reservation.)
  • Tradewinds
    A casual grill by day and a classic steakhouse by night, this oceanfront eatery offers fantastic views indoors and out.
  • TRES CERVEZA’S
     This sports bar features its own microbrewery and brewmaster. 
    With handcrafted beer and wings, there’s no better spot to catch a game.
    Tres Cervezas introduces a new Mexican cantina concept, offering a variety of traditional Mexican dishes in a relaxed and authentic atmosphere, for families.
Room Type
  • Resort View King (with Sofa Bed)
    Bedding: 1 King & sofa bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Resort View Double
    Bedding: 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Ocean View King (with Sofa Bed)
    Bedding: 1 King & sofa bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Ocean View Double
    Bedding: 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Ocean Front King (with Sofa Bed)
    Bedding: 1 King & Sofa bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Ocean Front Double
    Bedding: 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Club Ocean Front King
    Bedding: 1 King.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 3, Child 1, Total 3.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Club Ocean Front Double
    Bedding: 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Resort View Master King(with Sofa bed)
    Bedding: 1 King & Sofa bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Resort View Master Double
    Bedding: 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 5.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Swim Up King (with Sofa Bed)
    Bedding: 1 King & Sofa bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Swim Up Double
    Bedding: 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Turquoize Ocean Front Master King (Adults Only)
    Bedding: 1 King.

    Adults 18+, butler service, special access to Punta Vista Rooftop

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 3, Child 0, Total 3.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Turquoize Ocean Front Master Double (Adults Only)
    Bedding: 2 Queens.

    Adults 18+, butler service, special access to Punta Vista Rooftop

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 0, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Turquoize Sky Ocean Front Master King (Adults Only)
    Bedding: 1 King.

    Adults 18+, butler service, special access to Punta Vista Rooftop

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 3, Child 0, Total 3.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Turquoize Sky Ocean Front Master Double (Adults Only)
    Bedding: 2 Queens.

    Adults 18+, butler service, special access to Punta Vista Rooftop

    Bedding requests are not guaranteed. They are based on availability upon check-in.


    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 0, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Turquoize Sky Swim Up Ocean Front Master King (Adults Only)
    Bedding: 1 King.

    Adults 18+, butler service, special access to Punta Vista Rooftop

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 3, Child 0, Total 3.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Turquoize Sky Swim Up Ocean Front Master Double
    Bedding: 2 Queens.

    Adults 18+, butler service, special access to Punta Vista Rooftop

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 0, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Ocean Front LightHouse Suite (with Sofa Bed)
    Bedding: 1 King & Sofa bed..

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Ocean Front Pyramid Suite (with Sofa Bed)
    Bedding: 1 King & Sofa Bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 4, Child 3, Total 5.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Club Ocean Front Corner Suite
    Bedding: 1 King.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 3, Child 2, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Club Ocean Front Master Suite
    Bedding: 1 King.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 3, Child 2, Total 4.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Club Two Bedroom Ocean Front Suite
    Bedding: 1 King & 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 6, Child 5, Total 6.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Presidential Suite
    Bedding: 1 King & 2 Queens.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: Adult 6, Child 5, Total 6.
    • Air conditioning
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service*
  • Air conditioning*
  • Baggage Storage*
  • Beachfront*
  • Buffet breakfast*
  • Doctor on call*
  • Elevators*
  • Game room*
  • Housekeeping - daily*
  • 24-hour front desk
  • 24-hour room service*
  • Air conditioning*
  • Baggage Storage*
  • Beachfront*
  • Buffet breakfast*
  • Doctor on call*
  • Elevators*
  • Game room*
  • Housekeeping - daily*
  • Massage services*
  • Meeting rooms*
  • Parking*
  • Restaurant*
  • Room service*
  • Shuttle to local attractions*
  • Smoke-free property*
  • Turndown service*
  • Valet parking*
  • Wakeup service*
  • Wi-Fi*

* Fees may apply

On-Site Recreation
  • Fitness center on-site *
    GYM - 24hrs
  • General *
    Coffee maker
    Hair salon
    Elliptical machine
    Treadmill
    Weight machines
    Free weights
    Accessible
    Private car service
    Adult-only pool 18+
    Waterslide
    Gift shop
    Full-service laundry
    Boutique shopping
    Tennis
    Pilates (need reservation)
    Yoga classes (need reservation)
  • Golf *
  • Hot tub *
  • Indoor pool *
  • Nightclubs *
  • Outdoor pool *
  • Pool *
  • Sauna *
  • Snorkeling *
  • Spa *

* Fees may apply

Hyatt Ziva Cancun, with 21 culinary experiences, including 8 restaurants, 8 bars, 2 food trucks, and much more. A family-friendly resort, including our exceptional Turquoize Tower — an exclusive, adults-only section designed for those seeking luxury and tranquility. Each suite in the Turquoize Tower features breathtaking ocean views, personalized butler service, a private Jacuzzi, and exclusive access to our Punta Vista rooftop. This refined space features a curated selection of premium beverages, perfect for relaxing and enjoying the panoramic views in an upscale setting. For guests looking to enjoy a more refined and serene atmosphere, we also offer adults-only venues such as La Bastille, our elegant French restaurant; The Den, a sophisticated mixology bar; and Sassil Bar, a stylish lounge ideal to enjoy a signature drink.

Property Information

Room: 547
Blvd. Kukulcan Lote 7-Mz 51, Punta Cancun, Zona Hotelera, QR, 77500, Mexico
Hotel Advisories
  • AdvisoryThe Hotel announces that maintenance at the Punta Vista rooftop pool is complete. The pool, bar, restrooms, and Jacuzzis are reopened, and the Infinity Pool is again available to all guests.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 82.12 MXN (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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