Iberostar Selection Jardin Del Sol Suites

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4209 reviews

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  Perfect Relaxation

  Perfect Peace & Exceptional Service… We recently stayed at iberostar Jardín del Sol & honestly it was exactly what we hoped for - rest & relaxation. From the moment we arrived the hospitality was second to none. We chose a swim-up junior suite & opted for all inclusive with Star Prestige. The hotel was spotless, the grounds beautifully maintained, & the atmosphere & views so serene - ideal for anyone looking to switch off & recharge. Every single staff member we encountered was a credit to the hotel. Oscar from guest relations was incredibly professional & handled every query with care & efficiency. Lucia at check -in made us feel immediately welcome. Faith, the lovely lady who looked after our room - always friendly, cheerful & excellent at her job. The Star Prestige bar team were fantastic- informative & genuinely friendly. Diana, thank you for making sure the ginger ale was restocked & letting us know when it arrived - such thoughtful touches don’t go unnoticed! At the pool bar Denise was a standout - warm, so friendly ,hardworking & always smiling. Food wise, the hotel exceeded expectations. The breakfast deserves 10/10. The lady preparing the omelettes was super & so calm under pressure. It was heartening to see the other chefs (Dan& others) stepping in to support her at busy moments - great teamwork! If we had to mention one small point - it would be the inconsistency around the beer service in the restaurant. My husband did not enjoy the Mahou beer on draft, the alternative was San Miguel & San Miguel 00 ( non -alcoholic) - some staff members served the original with no issue, while others ONLY offered the 00. It wasn’t a big problem, just a small point of clarification is needed amongst staff, it would help avoid a little frustration. Overall, our stay was outstanding. We came for peace, relaxation & great service - iberostar Jardín del Sol delivered on all fronts. Thank you to the whole team for such a memorable holiday - we’re already looking forward to our next visit.

  Nov 09, 2025
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  A relaxing end of season break

  The perfect hotel to relax and unwind. We booked for a week at the end of October and had an amazing time. We booked all inclusive (star prestige) and had access to the star prestige pool and bar area which were lovely. The pool is heated and there were plenty of sunbeds, including balinese sunbeds. The pool bar staff were all superb. There was a good choice of drinks on the AI menu. The food was great! Lots of choice for breakfast, lunch and dinner in the main buffet restaurant. A special shout out to Juani who served us most nights and was so lovely! The restaurant itself is really nice as well; we sat outside most nights looking out onto the bay, which was a lovely view. The room was really nice and spacious. We had a whirlpool bath which was great and we used this several times throughout our stay. We had our mini bar stocked every day and the maids came twice a day with fresh towels. The main bar was really good. There were live singers on every night. The service from the bar staff was excellent. We also used the spa during our stay, which was really nice. The only thing to bear in mind is that if you are all inclusive and arrive early on your first day but have a late departure on your last day, you can only have lunch on one of the days and they ask you to choose which day upon check in. This is something we did not know before arriving. You can get snacks and drinks from the bar areas; they usually had wraps and sandwiches. Overall a really peaceful and relaxing stay, we would definitely recommend staying here.

  Nov 01, 2025
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  A phenomenal holiday

  We made the choice to upgrade to Star Prestige and for us, it was incredibly worth it! The extra places to sit and chill, the heated infinity pool and comfier sun beds all made it a winner for us. On the day of arrival we were greeted with flowers on the bed, a bottle of Prosecco and a cheesecake. Mini bar topped up daily. Now this is a place you will NOT go hungry, I am an extremely fussy eater and I’m now leaving at least a stone heavier😂 I saw a comment on here saying you eat like kings, and that really is the case. I love how eco friendly this hotel is, everything has been thought out; biodegradable straws, no plastic anywhere, water refill stations. Worth downloading the app, makes it a lot easier to know what’s going on, making requests and paying your invoice. My only con, and it’s really a me issue, is the beds (ours at least) was very firm, it had almost no give, I have a bad back so did struggle with this, but that’s not a fault of the hotel! They also have a very soft pillow and a hard pillow, we requested extra soft pillows and they didn’t arrive which was a shame. However, we did only chase it up once more, it’s not like we did keep asking! A spa on the last day did the trick to sort my back out and highly recommend booking one in- if you’re SP you get a discount. A huge thank you to all of the staff, every single member of staff stops and says hello and always looks happy to be there!

  Oct 28, 2025
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  A few days away

  Our 2nd stay at this lovely quiet hotel. The checkin was good, we were given a welcome drink and shown to our superior suite with hot tub, the room was huge and our balcony did not disappoint. We loved the hot tub in the evenings, and we had one day of rain. we spent that time in the hot tub because you're wet anyhow 😜. The food in the restaurant was outstanding quality and plenty of choice, the food alone is 5 stars plus. The staff in the restaurant are polite and on the ball they work really hard alongside the people who cook and prepare good food. Breakfast again was 5 star plus with plenty of choice however sadly there was no Hp brown sauce I did ask lol. The pool was very nice and the scenery from our room and pool area is great. Santa ponsa is a huge town, and we did go across the bay to drink and eat out during the day and walk back to our hotel along the sea front. The entertainment does not start till 9.30 pm I feel for people who dine earlier there should be some sort of entertainment on earlier even if it was just some back ground up beat music. The bar staff need to be a bit more active for folk who dine early and go to the bar by 7.30. Unless you go to the bar and order a drink, you sit around for a while waiting to be served being the bar is not full just handful of people. The jacuzzi bath in our room was nice but all the jets were not working The shower in the room was fabulous. We slept well and the hotel is very chilled. I will book again in the future and maybe book the penthouse suites next time. You won't be disappointed if you book this hotel.

  Oct 27, 2025
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  Fabulous

  My self and my fiancé stayed here in October and it is by far one of the best hotels I have stayed at the staff are so friendly and helpful its clean quite and the service is outstanding. Shout out to carols for helping us to the room!!

  Oct 26, 2025