Situated along the beautiful beach of Playa Paraiso, the AAA Four Diamond Iberostar Paraiso Maya is the breathtaking expression of splendor, blending soaring Mayan architecture with equally spectacular amenities. Unwind in the lobby bar beneath an exact
replica of the famed Chichen Itza pyramid. Swim in the Riviera Maya's only wave pool, splash in the water playground. Relax under towering Mayan statues. Enjoy quiet time in one of the elegantly appointed suites. It's a Caribbean resort for families and couples
desiring an upscale vacation experience. With a 32,000 square foot spa, splash park, wave pool, restaurants and authentic details in every space, this is relaxation on an impressive scale.
Location: Riviera Maya - Beach
- Please note when booking a Family room, the minimum occupancy for this room category is 4 adults.
- The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Pet Policy
Cancellation Policies
-
Cancellation Deadline:
3 Days prior to arrival.
Late Cancellation Penalty: 1 Night
Applies: Sunday - Saturday(11/1/2017 - 10/31/2019)
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Cancun International Airport (CUN): 23 miles
- Year Built: 2004
-
Accessible rooms: 5
-
Floors: 3
-
Suites: 434
† Fees may apply
Junior Suite
Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed
Occupancy limits: 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.
Additional Amenities: Spacious suite with a private balcony with garden view. Concierge service, nightly turndown service, and 24-hour room service. Spacious bathroom with double vanity sink, shower and separate whirlpool tub. Total area
is 624 sq. ft.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Double vanity
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Slippers
- Telephone
- Widescreen TV
- Wireless internet connection
Pool View Junior Suite
Bedding- 1 King or 2 Double beds
Bedding requests are strongly recommended, however are not guaranteed.
Occupancy limits: 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.
Additional Amenities: Spacious suite with a pool view, convenient to beach and pool, with a private balcony with garden view. Concierge service, nightly turndown service, and 24-hour room service. Spacious bathroom with double vanity sink,
shower and separate whirlpool tub. Total area is 624 sq. ft.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Double vanity
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Slippers
- Telephone
- Widescreen TV
- Wireless internet connection
Superior Junior Suite
Bedding: 1 king or 2 double beds and pull out sofa. Specific bedding types can not be guaranteed.
Occupancy limits: 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.
Additional Amenities: Spacious suite with a pull out sofa with a private balcony with garden view. Concierge service, nightly turndown service, and 24-hour room service. Spacious bathroom with double vanity sink, shower and separate whirlpool
tub. Total area is 667 sq. ft.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Double vanity
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Slippers
- Telephone
- Widescreen TV
- Wireless internet connection
Family Junior Suite
Bedding: 1 king in first room, 2 doubles in connecting suite.
Occupancy limits: 6 adults, 2 children, 6 total combined.
Important Note: Minimum of 4 people must book this room and first 4 must pay adult rate before child rate applies. Maximum of 2 children through the age of 2 stay free in existing beds with at least 4 adults. Children ages 3 - 12 are surcharged.
Additional Amenities: Spacious suite with a guaranteed connecting suite with double beds; each with a private balcony with garden view and a standard bathroom. Concierge service, nightly turndown service, and 24-hour room service. Spacious bathroom
with double vanity sink, shower and separate whirlpool tub. Total area is 1,248 sq. ft.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Double vanity
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Slippers
- Telephone
- Widescreen TV
- Wireless internet connection
Family Superior Junior Suite
Bedding - 1 King or 2 Doubles Bedding requests are strongly recommended, however are not guaranteed.
Occupancy limits: 6 adults, 2 children, 6 total combined.
Important Note: Minimum of 4 people must book this room and first 4 must pay adult rate before child rate applies. Maximum of 2 children through the age of 2 stay free in existing beds with at least 4 adults. Children ages 3 - 12 are surcharged.
- Adjoining rooms
- Air conditioning
- Bath tub with spray jets
- CD player
- Ceiling fan
- Coffee/Tea maker
- DVD player
- Hairdryer
- Iron
- Ironing board
- Shower
- Telephone
- Wireless internet connection
Presidential Junior Suite
Bedding: 1 King bed
Occupancy limits: 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.
View: Beach
Has a separate living room and dinning room area.
Additional Amenities: Aromatherapy (1 per stay), Early check in/late check out upon availability, romantic turn down (1 per stay), 24 hrs room service, access to SPA wet area
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Coffee/Tea maker
- Double vanity
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Kitchenette
- Minibar
- Safe
- Shower
- Slippers
- Turn down service
- Widescreen TV
- Wireless internet connection
Presidential Suite
Bedding: 1 King
Occupancy limits: 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.
- Air conditioning
- Alarm clock
- Bath tub with spray jets
- Cable television
- Coffee/Tea maker
- DVD player
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Wireless internet connection
Superior Star Prestige Junior Suite
View: tropical/jungle view
Bedding: 1 King or 2 Double Beds
Occupancy limits: 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged
624 sq ft.
* Convenient location close to the beach and pool
* Star Prestige amenities and access to
the exclusive areas
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Coffee/Tea maker
- Double vanity
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Kitchenette
- Minibar
- Safe
- Shower
- Slippers
- Turn down service
- Widescreen TV
- Wireless internet connection
† Fees may apply