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Iberostar Quetzal - All Inclusive

Hotel Rating 4 out of 5

Av. Xaman-Ha, Lote Hoteler 2. Playacar  
Playa del Carmen, QR 77710
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

6913 reviews
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Funjet Promotions

Completely in harmony with its lush, jungle setting, Iberostar Quetzal provides a truly tropical escape. Enjoy the finest open-air dining under thatched roofs, surrounded by exotic plants, toucans, flamingoes and friendly monkeys. Explore nearby ruins, ponds and caves, suba dive among brightly colored fish, stroll along a spectacular beach and shop at the famed 5th Avenue in Playa del Carmen. Or just relax in expansive beach area or your own corner of our lagoon-like pool with the kind of warm service that lets your worries completely disappear. It's all here, in a setting that lets total relaxation come naturally.

Location: Playa del Carmen - On Beach
  • ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
  • SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions: · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis. · Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Elevators Not Available
† Fees may apply

Double

Bedding - 1 king bed or 2 double beds. Bedding is based on availability, requests are not guaranteed.

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children 3-16 are surcharged.

Additional Amenities:  Room with private balcony with garden or jungle view, mini bar stocked every other day with beer, soft drinks and bottled water, flat screen TV, bathroom with vanity sink and shower. Total area is 377 sq. ft.

Handicap rooms available.

Superior

Bedding - 1 King or 2 double beds. Bedding is based on availability, requests are not guaranteed.

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children 3-16 are surcharged.

Exceptions: 03/01/18-04/14/18

Occupancy limits : 2 adults, 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds with 2 adults

Children 3-12 are surcharged.

Additional Amenities:  Private balcony with garden or jungle view, priority location convenient to beach and pool, mini bar stocked every other day with beer, soft drinks and bottled water, flat screen TV, bathroom with vanity sink and shower. Total area is 377 sq. ft.

Double Near Pool

Occupancy limits: 4 adults, 2 children, 4 total.

Children 3-16 are surcharged.

Two Bedroom Family

Bedding - One room contains 1 king bed and guaranteed connecting room contains double beds.

Occupancy limits - 6 adults, 4 children, 6 total.

Maximum of 2 children hrough age 2 stay free in existing beds with at least 2 adults. Children 3-16 are surcharged.

 Effective date: 03/23/2020

We can now a accept 1 adult minimum, however the first child would be charged as an adult.  

Minimum charges of 2 adults + 2 children must be met before child rate applies.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 4 adults. Children ages 3 - 16 are surcharged.

Balcony with garden or jungle view, mini bar stocked every other day with beer, soft drinks and bottled water, flat screen TV, bathroom with vanity sink, bathrobes, and shower. Total area is 754 sq. ft.

Junior Suite

Bedding - 1 king bed and 2 day beds. 

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds with 2 adults

Exceptions: 03/01/18-04/14/18

Occupancy limits : 2 adults, 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds with 2 adults

Children 3-16 are surcharged.

Additional Amenities :  Private balcony with garden or jungle view, mini bar stocked every other day with beer, soft drinks and bottled water, flat screen TV, bathroom with vanity sink and shower. Total area is 409 sq. ft.

Handicap rooms available.

Ocean Front Junior Suite

Bedding - 1 king bed or 2 double beds. Bedding is based on availability, requests are not guaranteed.

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children 3-16 are surcharged.

Occupancy limits - 4 adults, 3 children, 4 total

Maximum of 3 children through the age of 2 stay free in existing beds with 1 adult

Additional Amenities:  Private balcony with oceanfront view, convenient location on first floor near pool, mini bar stocked every other day with beer, soft drinks and bottled water, flat screen TV, bathroom with vanity sink and shower. Total area is 377 sq. ft.

Superior Junior Suite

Bedding - 1 king bed or 2 double beds. Bedding is based on availability, requests are not guaranteed.

Occupancy limits - 4 adults, 3 children, 4 total

Located on the Tucan side of resort.

Junior Suite with private terrace with ocean view, beachfront location on the first floor with direct access to the beach, mini bar stocked every other day with international beer, soft drinks and bottled water, flat screen TV, bathroom with vanity sink and shower. Total area is 377 sq. ft.

Occupancy limits - 4 adults, 3 children, 4 total

Maximum of 3 children through the age of 2 stay free in existing beds with 1 adult through August 1, 2016.
Maximum of 3 children through the age of 2 stay free in existing beds with 2 adults

Children 3-12 are surcharged

Presidential Suite

Bedding - 1 king bed and second room with 2 double beds.

Occupancy limits - 4 adults, 2 children, 4 total including infant.

Maximum of 2 children through the age of 2 stay free in existing beds with 1 adult

Additional Amenities:  Private balcony with oceanfront view, convenient location on first floor near pool, mini bar stocked every other day with beer, soft drinks and bottled water, flat screen TV, bathroom with vanity sink and shower. Total area is 377 sq. ft.

Bedding: First room has 1 king bed, second room has 2 double beds

Occupancy limit: 4 Adults, 3 children, 4 total.g bed or 2 double beds. Bedding is based on availability, requests are not guaranteed.

Occupancy limits - 4 adults, 2 children, 4 total (effctive 11/1/19)

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children 3-16 are surcharged.

Occupancy limits - 4 adults, 3 children, 4 total 

Maximum of 3 children through the age of 2 stay free in exisiting beds with at lest 1 adult.

Spectacular Presidential Suite is located in front of the beach with a wide terrace and Jacuzzi. Two comfortable bedrooms with adjoining door. Each room has its own bathroom. Room service from 11 am to 11 pm and unlimited dinners at our A la Carte restaurants. Mini Bar stocked daily with beer,water and sodas. Pool towels in the room. Kitchenette with kitchen tableware. Wi Fi available with no extra charge. Private check in at the room. Early check in/late check out upon availability. Access to SPA exclusive wet area. Daily turn down service. Aromatherapy and romantic turn down (1 per stay). 

Star Prestige Superior Room

View:  Tropical/Jungle View

Bedding: 1 King Bed or 2 Double Beds

Occupancy limit: 4 Adults, 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 1 adult.

† Fees may apply

Bonsai

 Japanese a la carte restaurant. Teppanyaki show cooking. 


Cozumel

International buffet offering breakfast, lunch and dinner with dazzling 'show cooking'.






La Gondola Restaurant

 Italian specialty restaurant featuring a la carte dining.


La Hacienda

Mexican specialty restaurant featuring a la carte dining.


Mare Nostrum

Mediterranean specialty restaurant featuring a la carte dining.


Uxmal

Beach restaurant offering grilled foods and snacks for lunch.


Various Lounges/Bars

- Uxmal beach bar
- La Mascara disco bar
- La Plaza theater bar
- El Paso lobby bar
- La Marimba restaurant bar
- Kiosko beach bar
- Tikal lobby bar


  • Children's program, onsite

    Guaranteed supervised fun and games for kids ages 4 - 12 at the Kids Club . This is the perfect place to keep kids and teenagers amused during your holiday.  

    They'll have access to a variety of activities, including drawing, reading, playing, watching films and making friends with children from all over the world.


  • Direct access to a beach
  • Fitness center on-site

    Fit & Fun fitness program.


  • General†
    Other activities include:  aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, gymnastics and table tennis.
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports†
    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips, scuba diving and snorkeling excursions, as well as diving lessons.
  • Non-Motorized Water Sports

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling


  • Pool
    4 outdoor pools.
    1 Swim-Up pool bar.
  • Spa†
  • Steam bath
  • Tennis court
† Fees may apply
Five Most Recent Trip Advisor Reviews

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Prices include government taxes and fees, but do not include baggage fees. See Details.
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