Hotel Promotions
Non-Refundable rate. No Cancels/No changes.
These hotels rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 01 May 2024 to 31 Dec 2050
Travel Dates: 01 May 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.
These hotels rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 10 May 2024 to 31 Dec 2050
Travel Dates: 10 May 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 onwards
Travel Dates: 04 Jan 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Low Rate! Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 26 Feb 2018 onwards
Travel Dates: 26 Feb 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to cancel penalty upon booking. No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 onwards
Travel Dates: 04 Jan 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes daily breakfast for up to 2 guests!

Breakfast is included for up to 2 guests daily.

Important information: Gratuities are not included.

Applicable Dates:
Booking Dates: 25 Mar 2019 onwards
Travel Dates: 25 Mar 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Akua Bar
    Poolside dining and swim- up bar
  • Aleli Restaurant
    At Aleli Restaurant you can savor impeccable service and breakfast delicacies at a terrace table overlooking the beautiful lagoon pool. An inviting ambiance that could only be experienced within the beauty of days in San Juan will welcome you as you walk
  • Karaya
    The resort's indoor and outdoor main bar serves local cuisine specialties and the best martinis and cocktails in a contemporary setting with fire pits.
  • Ocean Breeze
    Known for having Isla Verde's only toes in the sand oceanfront bar, guests can enjoy breakfast, lunch, and dinner with a view at the Mediterranean inspired oceanfront restaurant
  • SAK-I
    Offering an exceptional culinary experience in a contemporary wood and stone dining room, SAK I serves innovative Asian fusion cuisine incorporating tropical Latin flavors. Expert bar staff conjures up signature cocktails created with traditional Japanese
Room Type
  • Guest Room
    This list is a sample of amenities that may or may not be included in the room category booked.
    • Air conditioning individually controlled in room
    • Bathtub
    • Coffee/Tea Maker
    • Color television
    • Computer
    • Cribs
    • Desk with lamp
    • Electrical adaptors available
    • Hair Dryer
    • High speed internet connection
    • Ironing board
    • Mini Refrigerator
    • Minibar
    • Non-smoking
    • Premium movie channels
    • Private bathroom
    • Satellite television
    • Separate closet
    • Spare electrical outlet available at desk
    • Voice mail
    • Weight scale
    • Wireless internet connection
  • 1 king bed junior suite city view
    • TV
  • 1 king bed executive suite city view nonsmoking
    • TV
  • 1king bed club intercontinental suite pool view nonsmoking
    • TV
  • 2 double beds ocean view
    room
    • TV
  • 2 double beds deluxe garden view
    • TV
  • 2 double beds superior laguna view
    • TV
  • king deluxe mobility accessible tub nonsmoking
    • TV
  • 1 king bed ocean view
    room
    • TV
  • 1 king bed superior laguna view
    • TV
  • 1 king bed standard
    • TV
  • 1 king bed deluxe garden view
    • TV
  • king deluxe accessible roll shower nonsmoking
    • TV
  • 1 king bed club intercontinental nonsmoking
    • TV
  • executive junior suite city view
    • TV
  • enjoy a panoramic view
    of our city from your ba lcony luxurious cotton duvet bedding wifi access ess television in room safe complimentary coffee and tea
    • TV
  • superior room
    • TV
  • club intercontinental pool view
    • TV
  • executive suite king bed ocean view
    • TV
  • 1 king bed junior suite city view
    • TV
  • 2 double beds deluxe garden view
    • TV
  • 1 king bed ocean view
    room
    • TV
  • 1 king bed deluxe garden view
    • TV
  • 1 king bed club intercontinental nonsmoking
    • TV
  • deluxe room
    • TV
  • superior room
    • TV
  • Guest Room
    This list is a sample of amenities that may or may not be included in the room category booked.
    • Bathrobe
    • Sofa bed
    • Turn down service
  • Guest Room
    This list is a sample of amenities that may or may not be included in the room category booked.
    • Bathrobe
    • Turn down service
  • Guest Room
    This list is a sample of amenities that may or may not be included in the room category booked.
    • Connecting rooms
    • Sofa bed
  • deluxe room
    • TV
  • executive suite king bed ocean view
    • TV
On-Site Amenities
  • Accessible facilities
  • ATM/Cash machine
  • Babysitting
  • Beachfront
  • Beauty shop/salon
  • Bell staff/porter
  • Car rental desk
  • Cocktail lounge
  • Concierge desk
  • Currency exchange
  • Accessible parking
    Service dogs allowed
  • ATM/Cash machine
  • Babysitting
  • Beachfront
  • Beauty shop/salon
  • Bell staff/porter
  • Car rental desk
  • Cocktail lounge
  • Concierge desk
  • Currency exchange
  • Direct dial telephone
  • Dry cleaning
  • Florist, Offsite
  • Golf, Offsite
  • Grocery shopping service available
  • Housekeeping - daily
  • Housekeeping - weekly
  • Ice machine
  • Interior corridors
  • Late check-out available
  • Limousine service
  • Live entertainment
  • Lounges/bars
  • Meeting rooms*
  • On-Site parking*
  • Outdoor pool
  • Parking*
  • Pets allowed
  • Public area air conditioned
  • Restaurant
  • Room service
  • Safe deposit box
  • Shoe shine stand
  • Storage space
  • Tennis court, Offsite
  • Tour/sightseeing desk
  • Valet parking*
  • Valet same day dry cleaning
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • Fax Machine
  • On-Site Business Center
  • Printer
  • Voicemail

* Fees may apply

On-Site Recreation
  • Children's program *
  • Fitness center on-site
  • Outdoor pool
  • Whirlpool
Off-Site Attraction
  • Puerto Rico Convetion Center
  • SAN JUAN
  • Golf
  • Attraction
  • Half a Day: Old San Juan
    A true ancient Fortress City built during the colonization period by Spaniards. Step into history and visit the many museums including El Morro and San Cristobal Fortresses, and get a glimpse of our past. The City of Old San Juan has evolved into a maj
  • Half a Day: El Yunque Tropical Rainforest
    El Yunque is the only tropical rainforest that is part of the United States of America and a finalist of the 7 Wonders of the world! located in the town of Rio Grande. Stop at the Visitor's Center en route for a short introduction, then hike among the
  • Two Hours: Bacardi City Tour
    Experience 150 years of heritage and enjoy one of Puerto Rico's finest rums. Daily tours are provided complimentary from 9:00AM until 4:00 PM. Learn the history of the Bacardi Family and their transition from Spain to Cuba and the relocation finally to
  • One Hour: Placita Del Mercado in Santurce
    Fresh local products can be obtained here, a true local flavor and even though the Placita closes at 6:00 PM, Thursday and Friday nights are lively as locals fill the market square and transform it into an open-air block party at the many local bars and s
  • Bioiluminescent Bay
    Hidden along the Caribbean coast is one of the most spectacular Bioluminescent Bays in the world. The mysterious blue-green light is created by micro-organisms which thrive in an environment uniquely suited to their needs. A trip into the bay on a balmy n
  • Isla Verde Beach
    InterContinental San Juan is located in one of Puerto Rico's finest beaches: Isla Verde. Enjoy over 2.5 miles of pristine beach in the Greater San Juan area. Enjoy all sorts of water sports including parasaling, jet skiing or simply relax and enjoy the
  • Two Hours: Museo Contemporaneo de Puerto Rico
    Originally founded in 1984, Puerto Rico’s Museum of Contemporary Art found a permanent home in 2002: the Rafael M. de Labra historical building, which can be found where the bustling Ponce de León Avenue meets the Roberto H. Todd Avenue. Palm trees dapple
  • One Hour: Piñones Forest Bike Trail
    Piñones is just outside of San Juan, located along Route 187, which runs along Puerto Rico's north coast and connects San Juan with Loíza. A very scenic road that showing a more rustic side of the island. Do the words "alcapurrias, bacalaítos, pasteles,
  • Half a Day: Plaza las Americas Shopping Mall
    Shop in the largest Mall in the Caribbean. Enjoy over 300 stores, 13 movie theaters and over 40 dining alternatives. Stop by the many hall stands and purchase authentic Puerto Rican Crafts. Plaza is known as the Center of Everything due to the vast div
  • Two Hours: Museo de Arte de Puerto Rico
    This grand institution houses the island’s most important works of art. Some date back to the 17th century, but also contemporary works and — apart from some facile criticisms of Puerto Rico’s relationship with the United States — fascinating. The exhibit
  • One Hour: Condado, Ashford Avenue
    Trendy area full of unique boutiques with local clothing designers. Fantastic local restaurants and upscale stores such as Louis Vutton, Cartier and many others.

* Fees may apply

Overlooking palm-fringed Isla Verde beach and the azure Atlantic, the recently renovated InterContinental® San Juan is a cherished landmark and lead attraction for both business and social travelers. The resort offers a variety of high-class amenities including a full-service ocean-themed spa, seven restaurants and bars with a variety of cuisines, a lagoon-style pool with a swim-up bar and over 24,000 square feet of indoor and outdoor meeting and event space.

Property Information

Year Built: 1958
Accessible rooms: 12
Floors: 15
Nonsmoking rooms: 398
Suites: 20
Total rooms: 398
5961 Isla Verde Avenue , Carolina, 00979, Puerto Rico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4124 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional house keeping

    Thank you to Areli F., you were very welcoming I forgot to leave your tip on the bed, but I’ll be back

    Oct 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic surprise!

    Everything has been fantastic, the pool, the beach, our room, the staff is very nice and professional. We look forward to coming back!

    Sep 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A nice time with veterans

    Avery pleasant experience at this beautuful hotel

    Sep 12, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible!!!!!

    I am a travel agent, and this was easily one of the most disappointing hotel experiences I have dealt with. We booked two rooms for four nights at The Royal Sonesta San Juan, and EVERY NIGHT of our stay we had to move rooms because of issues with the rooms. We experienced ants, plumbing/toilet problems, cockroaches, and even bugs in a replacement room. I recorded the cockroaches and AirDropped the videos directly to hotel management. The hotel’s own paperwork also documents our repeated room issues and “insects in room.” What made this even worse was the male manager we were told was the highest-ranking manager at the property. He was extremely rude, dismissive, and inconsiderate despite everything we had experienced. I even escalated the situation beyond the property and contacted Sonesta’s corporate customer service, and unfortunately I still did not feel that anyone at any level of Sonesta showed genuine concern about what happened to us. Expedia refunded one of our rooms, but the hotel has refused to authorize a full refund for the second. Having to pack up and move rooms every single night of a four-night vacation is not a vacation. As both a guest and a travel agent, I am extremely disappointed in not only the conditions we experienced, but how Royal Sonesta handled the situation afterward. I cannot recommend this property.

    Sep 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Room Attendant… Sonesta in SJU!

    Such pleasant staff members! Especially our room attendant… H. Donaire!! He not only cleaned our room nicely but left decorated animals with towels & our travel blanket on the bed. Almost felt as though we were on a cruise ship! Ty & blessings to this great staff professional.

    Sep 10, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Fee: 22% resort fee, per night. Hotel-imposed fees are subject to change. the hotel can provide current fee and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
  • Pet Policy : A 100 USD non refundable deposit applies to all pets, per stay, excluding service animals. An additional 100 USD deep cleaning fee will be charged as needed, in the event of any pet related damage.

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