Location
St Lucia - Off BeachProperty Information
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Resort Details
Hotel Advisories
Rooms are built into the mountainside, there are no elevators.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1287 reviews
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Jan 18, 2025Wonderful experience, booked our return before leaving
Best resort we've visited in the world. The rooms, views, staff, food, beach...everything was fantastic. Before checking out of this trip, our first to Jade, we already started booking a return to Jade the following year. We arrived by boat and were greeted on the dock by one of our fantastic Major Domos who brought us to our room for an easy, early check-in. Key feature is the mobile phone they provide. We didn't think we would use it at all, but used it to arrange meals, excursions and shuttles. The staff is great at anticipating your needs and unobtrusively providing world class service. Everything works so smoothly at Jade, retaining this talented staff is a major reason why. Everyone we talked to had been at Jade for at least 5 years and many for much longer. Highly recommend the all-inclusive option. There are so many great options at Jade, Anse and the beach, we never wanted for anything else. Dining in the room by the infinity pool, enjoying the view, is pretty hard to beat. We experienced both the Sky and Star Sanctuaries. There is nothing but great options at Jade, but when we return we are booking another sanctuary with a private pool. We're going to try a different one than the Star, even though we absolutely loved that room.
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Nov 04, 2024
Excellence in Every Detail
I've stayed in many hotels, but the level of professionalism and genuine care here sets a new standard. The modern amenities blend seamlessly with traditional hospitality. The concierge team went above and beyond with their local recommendations, and the restaurant staff remembered my preferences from day one. The attention to cleanliness was particularly impressive.
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Oct 30, 2024
No matter the length of your stay, it will not be long enough!
Easily the most fascinating and unique resort we have ever seen!! The view when you walk into your sanctuary is truly breathtaking. We've seen infinity pools before but the one in our room was like no other. We immediately morphed into relaxation mode. The food was delicious. I need to eat gluten free and the chef was more than accommodating. I was able to have most everything on the menu unless it was fried. To say it is spotless in an understatement. Both our room and the grounds were immaculate. There are a lot of steps but we were so absorbed in the surrounding beauty we didn't even realize it, The majordomos were exceedingly pleasant, professional, helpful and yet non intrusive. You have immediate 24/7 access to them. We had a late night minor emergency that was handled with the utmost care and concern. I almost forgot the helicopter ride from the airport. What an exciting way to start a vacation! No matter the length of your stay, it will not be long enough!!
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Oct 19, 2024
Outstanding a real bucket list stay
One of our bucket list hotels, it was exceptional. We stayed for 10 nights in April and will never forget it. Our room was breathtaking, walking up to the sound of nature at 5am was bliss We loved the uniqueness of the hotel, the design and the extra special touches which you made you feel like VIPs. Everyone was amazing, the food was outstanding we dined at the top of Jade Mountain every night, excited what amazing food we would enjoy, after our fabulous cocktails made by the wonderful Bentley There aren’t enough words to describe our experience except what a special place this is and our memories will stay with us forever!
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Oct 15, 2024
Best couples resort
We celebrated our 10 year anniversary at Jade Mountain. We traveled a lot and have been to all seven continents and this was the best vacation we had! This resort is so beautiful, the atmosphere so relaxing, the food so delicious and the service is just impeccable! We loved the open air concept and the infinity pool in our suite. I love seeing the mountains, the clouds and the stars everyday. It felt so romantic and I felt our relationship was renewed and we became much more intimate. Thank you Jade Mountain! We will be going back to celebrate more anniversaries!