Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2570 reviews
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Oct 02, 2025Exceptional accommodations
The accommodations and staff are exceptional. From the arrival to the luxurious grounds JW Marriott has thought of everything. Reception and general seating areas are welcoming, offering multiple layers of privacy. Rooms were clean and well appointed with excellent climate controls. There are many amenities, too many to list, including complementary water shuttles to/from their Island to the city of Venice. The included breakfast buffet was meh. There were many options and the omelet station was great. We found the buffet food to be cold. We would certainly stay there again.
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Sep 27, 2025Excellent Stay
Just returned from a 5-night stay. What can I tell you that 2500 reviews have not already said? Perhaps I will just list the Pros and Cons: Pros: 1. The Staff - everyone was friendly, polite and extremely courteous. 2. We stayed in a bi-level suite with a plunge pool/jacuzzi in the Retreat section. The Retreat is indeed very tranquil and was a good choice for us. Our thanks to the reception staff there. They are excellent and helpful with any of your requests. 3. The Fitness Center is phenomenal. 4. The Spa is also fantastic. Worth the money for a massage and then a few included hours in the great facility, 5. The big surprise was the Sagra rooftop restaurant. Whether you go to just enjoy cocktails and the view or the surprisingly good food, this is a must. Our special thanks to LeLe, sommelier and server extraordinaire. 6. The private water taxi is perfect. A pretty quick and enjoyable trip to Piazza San Marco. Always punctual. Once you are trapped in the small alleyways of Venice with other visitors looking tired and lost and towing luggage, you'll appreciate returning to the island. 7. Excellent Concierge in the main building. Among other offerings, let them arrange your private water taxi to the airport. 160 euros - right on time and a nice last trip to view all of the islands. You dock right at the airport. Easy 10 minute walk to the terminal, with the usual choice of walking on the sidewalk or using the moving sidewalks. 8. The breakfast was all you might want. Plenty of seating (overseen by a hostess) and plenty of diverse culinary offerings. They are mindful of all dietary restrictions. 9. The grounds are huge. Plenty of attractive space to walk, jog or bike. Of course there is - you're on an island.... Cons: 1. Yes, we found it to be expensive. All of the shops are pricey. 2. If your splurge on the bi-level suite in the Retreat, be aware that light and sound spill over big-time to the upstairs bedroom, But, it is spacious with a great coffee maker and lots of water bottles, etc. Mini-frig. Showers are amazing, deep stand-alone tub, 1 ½ bathrooms. Good blackout curtains. Very quiet and very private. A short walk to the main building and docks. 3. No truly inexpensive restaurant. There is a fairly reasonable pizzeria which others liked. I thought it was just okay.
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Sep 23, 2025
Return to Venice
Amazing location nice and quiet from the hustle and bustle of Venice. Rooms were very spacious and clean. The grounds of the hotel/island were amazing, the gym clean with plenty of workout stations and treadmills and the spa was relaxing.
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Sep 22, 2025Adequate Hotel in Venice
Nice hotel but on its own island about 15-20 min boat ride to St. Mark's Sq. The grounds are beautiful but we thought rooms were ordinary. We were there only one night and it was raining most of the day upon our arrival.
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Sep 21, 2025
Ahhhhhmazing
Had an incredible time here from arrival to departure. I adore the location and I cannot wait to stay here again! The room was spacious, the amenities were fabulous and ferry to Venice was simple and easy to use.
