Resort Details

Dining
OnSite Dining
  • Aquamarina
    Serving a variety of delicious local and international dishes for breakfast and dinner alongside dazzling ocean views. Breakfast is served buffet-style.
  • Hacienda El Mortero
    Relive the charm of the old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best. Outdoor terrace. Serving dinner only.

    Important Notice:
    The Christmas and New Year's Gala Dinners are not included in the vacation price, they can be purchased directly from the hotel upon arrival.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Please consult the hotel upon arrival for hours of operation, reservation policies and dress codes
  • Various Bars / Lounges
    - Beach Club Bar
    - Cascada Swim-Up Bar
    - Lobby Bar
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • PACKAGE INCLUSIONS:
    *Special set up & decoration at the 7 columns area
    *Decorated table for the minister
    *Deluxe chairs for the bride and groom
    *2 Flower arrangements
    *Decorative plants for the 7 columns
    *Red carpet for the aisle
    *Chairs with cover and ribbons for the guests
    *A glass of sparkling wine domestic brand per person
    *Sax live music during 45 minutes
    Audio and microphone

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Direct access to a beach
  • Fitness center on-site †
  • Hot tub
    1 outdoor hot tub.
  • Non-Motorized Water Sports †
  • Outdoor pool
  • Pool
    There is 1 pool on-site.  A free-form, infinity -style pool runs 75 yards along the terrace, with a swim-up bar at one end and the Cascada wet bar at the other. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
Off-Site Recreation
  • Golf †
    A golf course is located within 5 miles of the property.
Off-Site Attraction
  • Other Local Attractions
    DINE OUT PROGRAM FOR ALL INCLUSIVE GUESTS; COUPONS MUST BE REQUESTED AT FRONT DESK TO DINE AT; BUBBA GUMP, PLANET HOLIWOOD, SENIOR FROGS, OUTBACK. (TRANSPORTATION, GRATUITIES AND DRINKS NOT INCLUDED)

† Fees may apply

Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
  • AdvisoryChristmas and New Year's Eve Gala Dinner surcharges are not included in the rates, and are optional.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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