Resort Details
- AquamarinaServing a variety of delicious local and international dishes for breakfast and dinner alongside dazzling ocean views. Breakfast is served buffet-style.
- Hacienda El MorteroRelive the charm of the old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best. Outdoor terrace. Serving dinner only.
Important Notice:The Christmas and New Year's Gala Dinners are not included in the vacation price, they can be purchased directly from the hotel upon arrival.
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Please consult the hotel upon arrival for hours of operation, reservation policies and dress codes - Various Bars / Lounges- Beach Club Bar- Cascada Swim-Up Bar- Lobby Bar
- Standard
View - Sweeping views of either the peaceful Cancun lagoon or the Caribbean Sea .
Bedding - 1 king or 2 doubles - based on availability, bedding request cannot be guaranteed.
Occupancy- 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults. Children ages 5-12 are surcharged.
Additional Amenities - 365 sq. feet featuring floor to ceiling windows , flat screen TVs, and electronic safes, there is nothing ´standard´ about these rooms!
All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms available.
Deluxe rooms are located on floors 1 through 6 of the hotel and have a boulevard view.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar*
- Safe
- Telephone
- TV
- Video on demand
- Deluxe Oceanview
View - sweeping views of the Caribbean Sea
Bedding - 2 double beds or 1 king - based on availability, bedding request cannot be guaranteed.
Occupancy- 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults. Children ages 5-12 are surcharged.
Additional Amenities - 365 sq. feet featuring a King size bed or two double beds.With floor to ceiling windows , TV and electronic safes.All rooms include: mini bar($$), electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms available.
Located in the main tower (Tower A) floors one to eight with Ocean front view.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar*
- Safe
- Telephone
- TV
- Video on demand
- Krystal Club Room
Bedding - 1 King 2 double beds - based on availability, bedding request cannot be guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults. Children ages 5-12 are surcharged.
Additional Amenities - The Club Rooms feature marble floors, flat screen LCD TVs, fluffy white duvets accented by splashes of tropical pillows & dark wood furniture, modern bathrooms with rain showers, and of course, private balconies. Guests in the Krystal Club Rooms also enjoy additional Club Amenities:
*Daily Continental Breakfast
*Coffee & pastries during the day
*Hors d'œuvrés & House wine in the
evening
*Complimentary access to Fitness Center
*Wi-Fi
*20% discount on Massages
*15% discount at El Mortero Restaurant
All rooms include: mini bar($$), electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms Available.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar*
- Safe
- Shower only
- Telephone
- TV
- Video on demand
- Family StudioBedding - 1 King or 2 doubles
Occupancy limits - 2 adults, 2 children, 4 total.
The Family Studio rooms of Krystal Cancun Hotel are distributed among a complete bedroom and living room with pull-out sofa to offer a space of rest for the whole family, with 40 m² of surface area and convenient services adapted to all the needs.- Air conditioning individually controlled in room
- Alarm clock
- Balcony/Lanai/Terrace
- Iron
- Ironing board
- Microwave
- Refrigerator
- Safe
- Smoke detectors
- TV
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym*
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service*
- Room service - limited hours*
- Safe deposit box
- Sauna*
- Shopping mall*
- Spa*
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Internet Access*
- PACKAGE INCLUSIONS:
*Special set up & decoration at the 7 columns area
*Decorated table for the minister
*Deluxe chairs for the bride and groom
*2 Flower arrangements
*Decorative plants for the 7 columns
*Red carpet for the aisle
*Chairs with cover and ribbons for the guests
*A glass of sparkling wine domestic brand per person
*Sax live music during 45 minutes
Audio and microphone
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Direct access to a beach
- Fitness center on-site *
- Hot tub1 outdoor hot tub.
- Non-Motorized Water Sports *
- Outdoor pool
- PoolThere is 1 pool on-site. A free-form, infinity -style pool runs 75 yards along the terrace, with a swim-up bar at one end and the Cascada wet bar at the other. This property has swim-up bars.
- Sauna *
- Spa *
- Steam bath *
- Golf *A golf course is located within 5 miles of the property.
- Other Local AttractionsDINE OUT PROGRAM FOR ALL INCLUSIVE GUESTS; COUPONS MUST BE REQUESTED AT FRONT DESK TO DINE AT; BUBBA GUMP, PLANET HOLIWOOD, SENIOR FROGS, OUTBACK. (TRANSPORTATION, GRATUITIES AND DRINKS NOT INCLUDED)
* Fees may apply
Property Information
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryChristmas and New Year's Eve Gala Dinner surcharges are not included in the rates, and are optional.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed