Resort Details
- Various Lounges/BarsBeach Club Bar - Sunbathe in comfort on padded lounge chairs and enjoy appetizer service, tropical drinks and snacks. The perfect place to relax.
Cascada Bar & snack bar - Refreshing drinks by the pool.
Lobby Bar - The perfect meeting place. Drinks and cocktails along with live music for your enjoyment. Happy hour everyday.
Pool bar - refreshing drinks without leaving the pool. - Various RestaurantsAquamarina - Serving a variety of delicious local and international dishes for breakfast and dinner. Breakfast is served buffet style, dinner a la carte and/or buffet style.
Las Velas - Open air, ocean view restaurant, serving a variety of seafood, wood oven pizzas, burgers and other entrees for lunch.
Hacienda El Mortero - Relive the charm of the old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best. Serving dinner only.
Important Notice
The Christmas and New Year's Gala Dinners are not included in the vacation price, they can be purchased directly from the hotel upon arrival.
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Please consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- Krystal Club Room
Bedding - 1 King or 2 doubles
Occupancy - 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.
Additional Amenities - The Club Rooms feature marble floors, flat screen LCD TVs, modern bathrooms with rain showers and of course, private balconies. Guests in the Krystal Club Rooms also enjoy additional Club Amenities:
*Daily Continental Breakfast
*Coffee & pastries during the day
*Hors d'œuvrés & House wine in the
evening
*Complimentary access to Fitness Center
*Wi-Fi
*20% discount on Massages
*15% discount at El Mortero Restaurant
All rooms include: mini bar($$), electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms Available.345 sq. feet
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar*
- Safe
- Telephone
- TV
- Video on demand
- Deluxe Oceanview
Bedding - 2 doubles or 1 king bed
Occupancy - 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.
Additional Amenities - 365 sq. feet featuring With floor to ceiling windows providing sweeping views of the Caribbean Sea, flat screen TVs, and electronic safes.
All rooms include: mini bar($$), electronic safety deposit box (inside the closet), TV, interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms available.
Located in the main tower (Tower A) floors one to eight with Ocean front view.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access
- Minibar*
- Safe
- Telephone
- TV
- Video on demand
- Standard
Bedding - 2 doubles or 1 king bed
Occupancy - 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.
Additional Amenities - 365 sq. feet With floor to ceiling windows providing sweeping views of either the peaceful Cancun lagoon or boulevard, TV and electronic safes, there is nothing ´standard´ about these rooms!
All rooms include: mini bar($$), electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms available.
Deluxe rooms are located in the main tower (Tower A) floors one to eight with boulevard view.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access
- Minibar*
- Safe
- Telephone
- TV
- Video on demand
- Family Studio
Bedding - 1 King or 2 doubles
Occupancy - 2 adults, 2 children, 4 total.
The Family Studio rooms of Krystal Cancun Hotel are distributed among a complete bedroom and living room with pull-out sofa to offer a space of rest for the whole family, with 40 m² of surface area and convenient services adapted to all the needs.
- Air conditioning
- Alarm clock
- Cable television
- Hair Dryer
- Internet access
- Microwave
- Refrigerator
- Safe
- Telephone
- TV
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym*
- Free parking
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: European Plan*
- Non-smoking rooms available
- Pool
- Restaurant*
- Room service*
- Room service - limited hours*
- Safe deposit box
- Sauna*
- Spa*
- Tennis court*
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports*
- Internet Access*
- PACKAGE INCLUSIONS:
Special set up & decoration at the 7 columns area
Decorated table for the minister
Deluxe chairs for the bride and groom
2 Flower arrangements
Decorative plants for the 7 columns
Red carpet for the aisle
Chairs with cover and ribbons for the guests
A glass of sparkling wine domestic brand per person
Sax live music during 45 minutes
Audio and microphone
* Fees may apply
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach
- Fitness center on-site *
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports *
- PoolThere is 1 pool on site. Free-form infinity type pool runs 75 yards along a sun bathing terrace, with a swim-up bar at one end and the "e;e;Cascada Bar"e;e; at the other. This Property has Swim up Bars.
- Sauna *
- Spa *
- Steam bath *
- Golf *Golf Course located within 5 Miles of Property.
* Fees may apply
Property Information
- AdvisoryPlease be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
The hotel reserves the right of contracting Spring break and/or Summer break groups with specialized Student's Tour Operators exclusively.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Service Charges
Maid- per room per day, payable to the hotel directly.
Bellman- per person in/out, payable to the hotel directly.The hotel reserves the right of contracting Spring break and/or Summer break groups with specialized Student's Tour Operators exclusively.
- Pet Policy : Pets Not Allowed