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Hurricane Florence September 9-20, 2018

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Ave De Las Garzas S/N
Puerto Vallarta, JA 48333
MEXICO

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TripAdvisor Traveler Rating

Based on 2284 reviews

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With a colonial Mexican style and embraced by the natural beauty of the mountains, Krystal Puerto Vallarta emerges on eight acres at the border of the golden coast of the Mexican Pacific Ocean. The resort is graced with cobblestone streets, aqueducts, tropical vegetation, pools and more than 30 fountains.
The unique combination of room types from spacious family rooms to romantic private suites coupled with our outstanding services and variety of activities allow you to fully enjoy your stay at the Krystal Puerto Vallarta and offer you the vacation of a lifetime.

Location: Puerto Vallarta - Beach

Students are not allowed with individual bookings - however, there may still be groups of students on the resort.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Spring Breakers - Students are not allowed with individual bookings-- However, there may still be groups of students on the resort.

The hotel reserves the right of contracting Spring break and/or Summer break groups with specialized Student's Tour Operators exclusively.

Pet Policy

Pets Not Allowed

Cancellation Policies

Cancellation Deadline: 7 Days prior to arrival.
Late Cancellation Penalty: 2 Nights
Applies: Sunday - Saturday(12/21/2018 - 4/27/2019)

Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR): 5 miles
Guadalajara, Jalisco, Mexico - Miguel Hidalgo Intl (GDL)

Year Built: 1966
Last Renovation: 2008
Accessible rooms: 1
Floors: 8
Total rooms: 512

† Fees may apply

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
Babysitting†
Baggage hold
Bell staff/porter
Business services†
Children programs†
Children welcome
Children's play area

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
Babysitting†
Baggage hold
Bell staff/porter
Business services†
Children programs†
Children welcome
Children's play area
Concierge desk
Elevators
Exercise gym†
Gift/News stand†
Golf, Offsite†
Housekeeping - daily
Internet services†
Laundry/Valet service†
Lounges/bars†
Meal Plan Type: European Plan†
Non-smoking rooms available
Parking†
Pool
Restaurant†
Room service†
Room service - limited hours†
Safe deposit box
Sauna†
Spa†
Tennis court†
Tour/sightseeing desk
Wakeup service
Water sports

more (+)

Please contact the hotel for additional information.

Business Services†
Internet Access†

† Fees may apply

Standard Oceanfront

Formerly Standard Oceanview eff 1/22/18

Bedding: 1 King or 2 Double beds (based on availability at check-in)

Occupancy limits: 4 adults, 2 children, 4 total

Occupancy Limit:(Effective:12/21/17):3 Adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.

Occupancy Limit:(Effective:12/21/18):4 Adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.

Additional Amenities: Recently renovated, these peaceful and spacious rooms 483 sq. ft.
offer authentic Mexican flavor. Surrounded by the lush gardens of the Aqueduct Section, guests can enjoy the tranquility with a real aqueduct fountain flowing into the area’s pool.

Deluxe

Bedding: 1 King or 2 Double beds (based on availability at check-in)

Occupancy limits: 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.

Occupancy Limit:(Effective:12/21/18):4 Adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.

† Fees may apply

Various Lounges/Bars

Sport Bar: Your favorite drink combined with the excitement of a sport TV game or a carom in the pool table…
• A la carte
• Dress code: Casual Formal
• Reservation is required
• Open from 5:00 p.m. to 1:00 a.m.

Le Caffe Lobby Bar: Get together with friends and enjoy an early coffee, a refreshing beer at noon or anafternoon margarita.
• A la carte
• Dress code: Informal
• Reservation is not required
• Open from 7:00 a.m. to 11:00 p.m.

Pool Bar: Pool Bar’s are open daily from 11:00 am to 11:00 pm

Various Restaurants

Las Velas Restaurant: Amazing view of the Banderas Bay at this seaside restaurant in a casual and relaxing ambience with the best Seafood and Mexican cuisine.
• Buffet and a la carte
• Dress code: Casual
• Reservation is not required
• Open from 7:00 a.m. to 11:00 p.m.

Kamakura Restaurant: Little cozy restaurant in the heart of The Aqueduct area, a beautiful and peaceful atmosphere where you will enjoy a taste of the Japanese elegance including sushi, tepanyaki and other new creations.
• A la carte
• Dress code: Casual
• Reservation is required
• Open from 5:00 p.m. to 11:00 p.m.

Cinque Terre Restaurant - A romantic atmosphere, classic Italian cuisine and the perfect ambiance to enjoy the moment. Reservations are required. Dress Code: Fromal Casual. Open from 6:00pm to 11:00pm.

Crazy Crab Snack Shack: Take a quick break from the pool and beach and enjoy fresh, delicious sandwiches, hamburgers, snacks and invigorating drinks at this a Seaside informal snack bar.
• A la carte
• Dress code: Informal
• Reservation is not required
• Open from 12:00 p.m. to 6:00 p.m.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operations, reservation policies and dress code.

Children's pool
Children's program, onsite†
Kids Club: daily kids activities are scheduled offering lots of activities for fun and learning for kids 4 - 12 years old.
Direct access to a beach
Fitness center on-site†
Hot tub
6 Outdoor Hot Tubs
Motorized Water Sports†
For additional charge: Jet Ski, fishing boats, scuba diving lessons.
Non-Motorized Water Sports†
Kayaks and Boogie Boards: Available at the Water Sports stand on the beach.
Pool
There are 3 pools on site.
Sauna†
Spa†
Steam bath†
Tennis court†
- Available equipment
- Rental information

† Fees may apply

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General Policies:

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Standard Oceanfront

Deluxe

Various Lounges/Bars

Various Restaurants