Hotel Promotions
Save up to 45%.
The discount is already reflected in the rates.
Applicable Dates:
Booking Dates: 28 Aug 2026 to 08 Oct 2026
Travel Dates: 28 Aug 2026 to 18 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
Up to 2 children ages 5 to 12 stay free when sharing a room with adults.
Applicable Dates:
Booking Dates: 28 Aug 2026 to 08 Oct 2026
Travel Dates: 28 Aug 2026 to 17 Dec 2026;03 Jan 2027 to 31 Jan 2027;28 Mar 2027 to 18 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Crazy Crab Beach Club
    Our Crazy Crab Beach Club has no shortage of snacks you can enjoy under the sun; everything from french fries, nachos with cheese, or a delicious hamburger. What’s more, you can also quench your thirst while spoiling yourself.
  • Las Velas
    With spectacular views of Banderas Bay and in a pleasant setting, Las Velas serves the best Mexican food menu, a buffet service for breakfast, lunch, and dinner; or à la carte service.
  • Le Cafe Lobby Bar
    With a traditional, spacious, and fresh design, Le Caffe Lobby is the perfect place to meet up with family and friends, to create memories that’ll last a lifetime.
  • Restaurant Cinque Terre
    Oozing a romantic vibe, our restaurant Cinque Terre serves the best in Italian cuisine accompanied by background music to make your meal even more special.

    ? Prior booking required.
  • Restaurant Kamura
    The fusion between the flavor and elegance of Asian cuisine come together at Kamakura for a romantic dinner or to end a fun-filled day with the family in the best possible way.
Room Type
  • Standard Garden View
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total: 4.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Wake-up calls
    • Wireless internet connection
  • Standard Ocean View
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total: 4.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Wake-up calls
    • Wireless internet connection
  • Deluxe Mountain View
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total: 4
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Wake-up calls
    • Wireless internet connection
  • Deluxe Ocean View Double
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total: 4
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Wake-up calls
    • Wireless internet connection
  • Deluxe Garden View Double
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total: 4
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Wake-up calls
    • Wireless internet connection
  • Deluxe Garden View AI
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total: 4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Deluxe Ocean View AI
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Standard Garden View AI
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Standard Ocean View AI
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Superior Interior View King Size Room
    Bedding: 1 King bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Superior Interior View Two Double Beds Room
    Bedding: 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Superior Ocean Front King size room
    Bedding: 1 King bed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Superior Ocean Front Two Double Beds
    Bedding: 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Hair Dryer
    • Wireless Internet Access
    • Wireless internet connection
  • Deluxe Mountain view
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total: 4
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Deluxe Ocean view
    Bedding: 1 King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Superior Room
    Bedding: King bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Superior Ocean Front
    Bedding: King bed or 2 double beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult:3, Max Child:2, Total :4.
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Elevators*
  • Fire safety compliant*
  • Fitness Facilities*
  • Luggage service*
  • Meeting rooms*
  • Parking*
  • Photocopy center*
  • Restaurant*
  • Wi-Fi

* Fees may apply

On-Site Recreation
  • Beach *
    If hanging out on the beach, catching some rays, and relaxing while listening to the sound of the waves is what you’re after, our Beach Club has everything you need, with palapas and sunbeds for you and your family.
  • Children's program, onsite *
  • Fitness center on-site *
    If you want to stick to your workout routine while on vacation, Krystal Puerto Vallarta has a well-equipped gym to help you stay in shape while taking in beautiful views of the resort’s tropical gardens.
  • General *
    Live Music
    Live entertainment every Saturday.

    Kamp Krystal
    There’s also Kamp Krystal for the little ones, a space with no shortage of activities just for them; with everything from arts and crafts, games, and recreational activities, allowing parents to unwind and make the most of the hotel. For kids between the ages of 4-12 from 9:00 a.m. to 5:00 p.m.
  • Pool *
    Not one, not 2, but up to 4 pools divided throughout the resort!

* Fees may apply

With spectacular views of the Banderas Bay, surrounded by lush vegetation, and framed by the mountains’ natural beauty, this comfortable and welcoming resort offers you everything you need for a relaxing vacation with your family or partner on the golden coasts of the Mexican Pacific.

Property Information

Total rooms: 388
Av. Juan Salvador Agraz 65 int. piso 20, Santa Fe Cuajimalpa, Cuajimalpa de Morelos, 05348, Mexico
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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