Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Bell staff/porter
  • Cocktail lounge
  • Complimentary breakfast
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Conference facilities
  • Dry cleaning†
  • Express check-in
  • 24-hour front desk
  • Bell staff/porter
  • Cocktail lounge
  • Complimentary breakfast
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Conference facilities
  • Dry cleaning†
  • Express check-in
  • Fire safety compliant
  • Free high speed internet connection
  • Limousine service†
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Onsite laundry†
  • Outdoor pool
  • Restaurant
  • Safe deposit box†
  • Smoke-free property
  • Tour/sightseeing desk
Off-Site Amenities
  • Business Center
On-Site Wedding Services
  • Wedding services

† Fees may apply

Off-Site Recreation

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 535 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Hotel in Granada

    It was AMAZING. Great service, food, rooms and amenities. The pool is is top-notch, it’s balcony view is very good, the colonial look is stellar, and the TV, and others are a must for vacations to Granada. The food, and the food, is fantastic, plus the workers at the hotel who work there with passion and kindness.

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Perfect location

    Perfectly located, just steps from the central square and the cathedral as well as from the commercial centre of town. It is not luxurious but nice and quiet, with its restaurant across the street. The staff is nice and rooms have functioning quiet air conditioning, which is a must. Breakfast is so-so, as only three choices were offered: omelette, American or pancakes with fruits.

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointed

    I feel I overpaid for the experience . I has two rooms , the AC didn’t cool the rooms at all . The mini fridge wasn’t working and the internet is nonexistent practically. They gave me another room and that one has a non working phone so I was forced to the front desk in my pajamas to get help. I found the place depressing . Bummed !

    Aug 08, 2023
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice place to stay

    The hotel is in the old Spanish style, especially liked the furniture and the general decoration. The service meets modern ideas. The cuisine is quite diverse and can satisfy every taste. You can spend a reasonable time here ...

    Mar 13, 2020
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Beautiful but disappointing

    La Gran Francis is a lovely grande-dame from Granada’s colonial past. The restaurant is wonderful. It is located directly across the street from the hotel. The room was spacious with high ceilings. Unfortunately, the toilet leaked, which I reported to the receptionist, but nothing was done. The door to the patio would not lock, but I couldn’t open it, either. I was not given the correct room and safe keys, so that caused some anxiety, but was resolved within an hour. I ended up carrying the bulky keys with me at all times because I did not trust reception to return the correct keys to me. Housekeeping changed our sheets, but left no tp or clean towels.The property holds a lot of promise, but I could not recommend it currently.

    Mar 11, 2020
General Policy
  • Minimum Check-In Age: 18

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