La Posada del Sol

Customer Ratings & Reviews

TripAdvisor Traveler Rating

144 reviews

• 

  Terrible experience – mold in the room and even worse customer service

  My girlfriend and I stayed at Hotel La Posada Del Sol, and this was easily one of the worst hotel experiences we have ever had. We checked in, left our luggage and went out to explore the city. When we returned in the evening and actually spent some time in the room, we discovered extensive visible mold on the ceilings in both the bedroom and bathroom. I have attached photos so you can see the condition for yourself. We immediately informed the hotel. Considering that mold is a serious concern, we obviously did not want to spend the night in that room. The hotel could not provide us with another room, so we asked them to cancel our reservation through Booking.com. We hadn't even spent a single night there. They refused. What happened afterwards was even worse. After we contacted Booking.com, the hotel became extremely defensive and started making accusations against us, including claiming that we had broken the toilet seat and left the room in a terrible condition. The toilet seat was already broken when we arrived, and we had barely spent any time in the room. One of their own employees was even inside the room with us when we showed him the mold, and he raised absolutely no concerns about the condition in which we had left the room. Instead of simply acknowledging the mold problem and handling the situation professionally, they chose to blame us and refuse a refund. We therefore had to leave at night and find another place to stay. I have travelled to around 70 countries and stayed in hundreds of hotels and accommodations around the world, and I have rarely experienced such a combination of unacceptable room conditions and terrible customer service. The photos speak for themselves. I would absolutely not recommend staying here.

  Aug 11, 2026
• 

  Dirty and uncomfortable

  Very poor hotel, dirty rooms with uncomfortable beds. The sheets and pillow cases were all very dirty with lots of stains and marks on them. The mattress is so uncomfortable, you can feel the wooden slats through the mattress. The pool is nice though and the location is good.

  Sep 30, 2025
• 

  Nice hotel with very good breakfast.

  The front building of the hotel is very old and beautifully restored. The courtyard is full of vegetation. The other part of courtyard is a large clean pool. The rooms are very big some of them with the kitchenette. Hot water in the shower. Breakfast served in the courtyard under the roof was very good.

  May 18, 2025
• 

  **You get what you pay for** AVOID IF POSSIBLE

  We stayed for 2 nights December 2024. We were very disappointed in the rooms. The pillows were very old, thin. The mattress was worse than a camping mattress, probably 25-30 years old. My towels had red stains, had to walk back to front desk to exchange. There was trash. The room that we had booked had stated there were three beds in the room. The first night we were there they were only two, and it’s some point they added a third bed when we were not in the room the following day. When we asked for extra towels for the pool, we were told that the maid had “got started late.” We ended up just grabbing clean dry towels on the third floor laundry room. A lot of mosquitoes were in the room, and the windows did not have screens so to opener window meant no protection from the outside world. I felt poorly ventilated, and we had a hard time finding a new hotel to change to.

  Dec 05, 2024
• 

  Great hotel in a beautiful city

  Great hotel, clean, breakfast, internet connection. No complains. The owner is friendly. The hotel is one block away from the Calzada. Asarte, the most amazing restaurant in Granada is just next to it.

  Jan 25, 2023