Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
235 reviews
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Nov 22, 2025Missing on the basics
This hotel has gotten an upgrade and has the receipts—fancy bidet toilet, sensor activated lighting which is too smart for its own good and too complicated for guests to figure out how to work. That’s all fine but the basics suffer. In-room coffee situation is abysmal, housekeeping is by request only (which they don’t tell you) and when the safe is non functional they shrug and tell you the one guy who can fix it is off island. But it’s the only non-resort game in town, so the rest of us will shrug too.
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Mar 25, 2025Great hotel, small rooms.
Very nicely redecorated vintage hotel. Efficient and friendly staff. Great location. Main downside was our very cramped room. No chairs or any place to sit. We had a shared lanai, which helped some. Hotel restaurant is closed on Sun, and Mon. We would recommend though.
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Jan 19, 2025
Quaint and tech forward stay
Small quaint hotel right in city center. Admittedly, city center is about a block long across both sides of Dole Park. The toilets are the best amenity this hotel offers. The building itself has a lot of plantation history so that nice. The room is updated and aesthetically pleasing. The shower pressure is light and there really isn't hot water. There is warm water to shower. It was disappointing that the hotel had no body lotion. Such a basic amenity. It's a good alternative to save money on a hotel when compared with Four Seasons and Sensie. Staff was cordial. I would stay again if my plan would be outside of the room 95% of the day. No room to walk around in your room and I booked the room with a porch thankfully. That gave us some room to move around.
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Aug 16, 2024Beautiful hotel and GREAT staff!
Hotel Lanai is beautiful and located right by all the cute shops and great restaurants in Lanai City. It is also walking distance to the Adventure Towers and right across the street from the movie theater with the best popcorn ever. I had some minor issues the first night at the hotel and the staff bent over backward to take care of them immediately. My husband and I were having some trouble finding transportation down to the beach and the gal at the desk worked hard to help us out. Erin the manager even went so far as to drive up to the hotel to bring me something I needed. I am so impressed! Will definitely come back again. :)
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Apr 25, 2024
Impeccable!
Hotel Lanai is a gem in the middle of town that offers an unparalleled experience. With only 11 rooms, this boutique historic hotel provides an intimate atmosphere that makes guests feel like family. We were blown away by the full service restaurant on property that served mouthwatering dishes and had an impressive wine selection with a great happy hour.. The king size room with a patio facing town was the perfect place to relax and unwind. The hotel's location was within walking distance to local markets, hiking trails, and breathtaking views on a morning walk. We couldn't have asked for a more memorable stay! Shout out Ferlyn (Front Desk), Jacob (bartender) Jordan (hotel restaurant), Christian (Chef), Chuck (Master Sommelier) and Sayla (Housekeeper).