Resort Details
- 24-hour front desk
- ATM/Cash machine†
- Barbeque grills
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning†
- Exercise gym†
- Free parking
- Gift/News stand
- 24-hour front desk
- ATM/Cash machine†
- Barbeque grills
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning†
- Exercise gym†
- Free parking
- Gift/News stand
- Hairdresser/barber
- Multilingual staff
- Nightclub
- Business Center
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Feb 21, 2026
Honeymoon experience
The all inclusive part was excellent. Service was great and always available when needed. Only complaint was that the water to our room didn't work for the first day and it feels like there's always someone trying to sell you something for the first day. Great relaxing experience otherwise!
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Feb 19, 2026
Fantastic Trip
The people here are all wonderful especially Angelica & Ransell. I have been here for the last 4 years & I will come back again!.,,,,,,,,,,,,,..
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Feb 15, 2026
Terrible, stay away. Disgusting!
Please stay away if you have hotel standards. We were there to celebrate a relative’s birthday who is a timeshare owner. She booked the rooms for everyone but unfortunately did it on the cheap side. Still with the “VIP band.” I didn’t know there was a difference in areas and rooms. I should have expected it given the cheap price of only $58 + $130 all inclusive fee. I thought it was inexpensive because of the low cost of living there and the dollar exchange rate. I’d have paid whatever was needed to have better accommodations. Unfortunately I didn’t take pictures. The water room smelled terrible. The sink was cracked. The furniture was disgustingly dirty. Beyond this, the guest profile was quite rugged. When I checked in there was a man half naked yelling and cursing at the receptionist because he wanted to take a shower and there was no hot water. I also saw men with no shirts just sitting by the lobby bar having drinks. Staff yelling from the across the room while taking care of customers. No manners or customer etiquette. I didn’t feel safe walking to my room at night. The food was HORRIBLE! Not even a simple coffee. I felt okay eating a package yogurt in the morning and then having a good late lunch outside of the hotel premises. In the end I called the airline to book a new flight and left early. I couldn’t bear to be there any longer.
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Feb 12, 2026
Just my review
( Just would like everyone going down to this resort know that the rooms closest to the lobby and buffet are terrible ,,we had water seeping in our room from air conditioning and there is mold in the bathrooms I mean a lot and the shower glass wasn’t ever cleaned had to do it myself , we had no hot water for about three days and when we had it it was just warm .one of our friends got sick with what we think was food poisoning ,he was so sick he was in bed for 31 hours and the last day I had bacon and got desperately sick…I mean so sick they asked me at the airport if I needed a doctor I said no I just want to go home… the food was terrible I really terrible,,,you even had to ask for bacon which I wish I didn’t .the rooms are run down and dirty..I shall never return there,,we were a group of six and shall never I mean never go to this place , I’ve been travelling down south for at least 17 years and even Cuba has never been this awful ..just be aware and read all reviews ..everything is decent was either for vip or members only couldn’t even get French fries or ice cream .there no place for children or seniors to go in swimming at the beach because the waves were so powerful..there are no chairs at the beach ,what little beach that was there.. I’m glad to be home
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Feb 10, 2026
Sub-standard room
We didn’t have water in our shower until Thursday (2/5). There was only a trickle of warm water coming out of the sink. There were no chairs or luggage racks in the room. We are two older ladies having to work out of our suitcases on the floor. There was a broken down cabinet there but there was no way we would put any of our clothes in it. They did give us white bath cloths but the towels (both hand &bath) which had once been white were a tattered dingy gray color. The telephone didn’t work. The sliding glass doors didn’t lock. Which did not make us feel very safe. There was a big crack in the glass at the shower. It was cold the first couple of nights and there was no heat. The employees were nice and very helpful. It could have been a nice vacation had the room not been so bad.
- Minimum Check-In Age: 18