This spectacular 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Two words “Sophisticated and luxurious”, offer a perfect description of the new property. The resort is more adult oriented with almost 70% of the rooms dedicated to adults only in the Elegance Club (Adults Only 18+) and the balance will be Family Section (All Ages).

Majestic Elegance Costa Mujeres will be located north of Cancun, 20 miles / 35kms away from the Cancun International Airport. Costa Mujeres is known for its turquoise calm waters and white sand beaches surrounded by vegetation ideally located 20 minutes away from downtown Cancun and just a couple of minutes away from the Punta Sam Ferry Terminal for a daytrip to Isla Mujeres.

The south eastern coast of Mexico enjoys tropical weather year-round. The temperatures range from 68° to 86° Fahrenheit from Oct – March and from 75° to 91° from April to Sept.


Punta Sam-Isla Blanca
Cancun International Airport : 20 miles

Property Information

Total rooms: 570


Resort Details


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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5869 reviews
  • 5.0 star tripadvisor rating
    Beads keychain

    We were able to make iguanas as keychain. We had Oli as the one in charge and he did an amazing job! Stayed past shifts to help us make it! Also guided us on how to make it while being patient. P.S best way to keep wife/girlfriend busy for some time.

    Jun 18, 2024
  • 5.0 star tripadvisor rating
    Costa Mujeres Majestic Elegance was simply perfect!

    Costa Mujeres Majestic Elegance is nothing but the best! The overall room was perfect! Super comfortable and my Girlfriend and I loved the open floor plan, it was super romantic. The only problem that we had (that we quickly got over, no big deal at all) was that the room smelled like mold, and it seemed to track us everywhere. We did understand the humidity is insane, so we really just looked past it. The service was impeccable! Our butler Rafael was the bread and butter of our trip! He kept us updated with all the events throughout the day, if they had moved and such. He made us reservations to the restaurants that needed them and kept us updated with the weather as well! Then there was my favorite bartender Erik! Erik was the man! He remembered my order after 2 days and helped me a little with my spanish! Amazing guy!! Last but not least (at all!), the surrounding area in cancun puts the resort in an amazing place! I plan on renting a motor bike my next trip and exploring the area a little more, because it was so beautiful! I already planned a trip for Sept 25’

    Jun 18, 2024
  • 1.0 star tripadvisor rating
    Wedding Ceremony

    Just to put this review into the TripGuy Group that I would like to share my past trip from June 12th, 2024 to June 16th, 2024 at Majestic Elegance Resort in Cancun, Mexico. During this trip we were about sixty people and I had three children that lost their wristbands and two of them recovered their wristbands already, but the third child could not find his anywhere. It was just one more day that we will be leaving Majestic Elegance Resort, and I honestly took my child to the front desk to ask for a new replacement, but they made us pay for the fees of $90.00 due to their policy. I was thinking that we would be honest to go tell them since it’s only one day left to see if they could give us the discount for the wristband but they still collected the full amount of $90.00. I had no complaint about the replacement fees, but I gave an advice to Misiael that was working at the counter that I would like them to make their wristbands more secure for all the customers that come to the resort so this issue won’t be happening again in the future. It looks like the manager was there came to explain all kind of the issues that was on their policy and the right to kick out some customers from Majestic Elegance Resort to me. I did not say anything other than giving advice for them to make their wristbands more secure, so in the future any of the customers that come to the resort for vacation or wedding ceremony won’t have to deal with this issue again, but the manager still keep saying more and more of the policy to me. In this case of losing the wristband and I must deal with the person that work at the counter, I consider that the service is not good. If my daughter is not going to celebrate her wedding at this Majestic Elegance Resort in Cancun, Mexico then I will not visit this resort and not to lose so much money to be at this resort. Just to share to all customers that will be going to this Majestic Elegance Resort to celebrate wedding to know that if you will be going to this resort, be careful don’t lose the wristband or you will be charged the fees of $90.00 no matter what happens they will collect the fees.

    Jun 17, 2024
  • 5.0 star tripadvisor rating
    Beautiful Resort

    This hotel is a must visit. The people here are amazing and so happy and friendly. Cigar lounge was such a vibe at night after dinner. All restaurants were amazing. The lobby bar has amazing cocktails that taste like a 5 star bar in main cities. We did the privilege and would definitely recommend because you get access to italian restaurant for breakfast and Maria the waiter was truly memorable and made our trip. Also the beach was beyond beautiful and was cleaned every single day. Everyone should visit this resort!!

    Jun 17, 2024
  • 5.0 star tripadvisor rating

    Karina was a great help, professional and fun. We played Mario kart racing, donkey Kong and we were able to play any game of our choosing with no issue. We will be coming back next year to visit. It was an amazing experience. You should open an adult gaming place with drinks and have Karina run it.

    Jun 17, 2024