Resort Details

Dining
OnSite Dining
  • Agavero Tequila Lounge
    More than 30 tequilas and a variety of drinks are offered. This vintage Mexican bar has a frozen bar top to keep your tequila at the perfect temperature. Reposado and Blanco-style tequilas are served straight, mixed and frozen.
  • Aquanox Bar
    Guests sip tropical drinks while taking in ocean views from hanging beds in this thatched-roof lounge and swim-up bar.
  • Blue - World Cuisine
    Serving international a la carte breakfast, lunch and dinner in a friendly atmosphere.
  • Bubbles
    Caribbean alcoholic and non-alcoholic beverages are prepared with a wide selection of fruits and spirits.
  • Chil
    Chil offers contemporary Mexican cuisine with a Caribbean flair served on a terrace with views of the Caribbean Sea.
  • Chil Bar
    Caribbean drinks are prepared with a wide selection of international spirits near the pool under this thatched-roof bar. 
  • La Mancha Energy Bar

    Snacks and beverages such as smoothies, iced tea, espresso, sandwiches, brownies, cookies and ice cream are served.

  • Latino Restaurant
    Latin-American cuisine served as an a la carte dinner.
  • Roma Family Restaurant
    Highlights of this restaurant include northern Italian cuisine prepared on the spot, family-friendly service and celebrated wines in an elegant setting.
  • Scoop
    In this "spot in the corner," enjoy different types of paninis, savory and sweet crepes or choose ice cream with more than 20 topping options from the amazing ice cream factory.
  • Tainan Restaurant
    Featuring Asian-inspired cuisine that is served in generous portions with the finest authentic ingredients.
Room Type
  • Deluxe Garden View King

    Bedding: King Bed

    Occupancy Limits: 2 adults, 2 children, 3 total combined.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • DVD player
    • DVR player
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Deluxe Garden View

    Bedding: 2 double Beds

    Occupancy Limits: 4 adults, 3 children, 4 total combined.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • DVD player
    • Hair Dryer
    • iPod docking station
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Swim Up Junior Suite

    Occupancy limits: 3 adults, 2 children, 4 total.

    Designed in a contemporary Caribbean style with dark wood accents and a canopy bed. Each suite comes equipped with two 32" plasma televisions, two DVD players, an iPod® docking station, radio/alarm clock, amenity kit, direct dialing telephone, once daily stocked mini bar, deluxe bathrobes, private marble bathroom, shower with rainforest shower head, double sink and vanity mirror. These suites connect to a lazy pool.

    • Air conditioning
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Telephone
  • Family Swim-Up Suite

    Bedding– 1 King Bed and sofa bed

    Occupancy limits- 2 adults, 3 children, 5 total.

    A maximum of 3 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • DVD player
    • DVR player
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Paradise Room

    Bedding - 1 King bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 2 adults, 0 children, 2 total.

  • Paradise Junior Suite

    Bedding - 2 Queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 4 total.

  • Swim Up Paradise Junior Suite

    Bedding - 2 Queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 4 total.

  • Paradise Suite

    Bedding - 1 King bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 2 adults, 0 children, 2 total.

  • Royal Paradise Suite

    Bedding - 1 King bed or 2 Queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 2 adults, 2 children, 2 total.

  • Swim Up Paradise Suite

    Bedding - 1 King bed with pull-out sofa bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 4 total.

  • Royal Swim Up Paradise Suite

    Bedding - 1 King bed or 2 Queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 2 adults, 2 children, 4 total.

  • Presidential Chill Out Suite

    Bedding - 1 king bed and 1 sofa bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 4 total.

  • Presidential Swim Up Chill Out Suite

    Bedding - 1 king bed and 1 sofa bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 4 total.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Airport shuttle service*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • 24-hour front desk
  • 24-hour room service
  • Airport shuttle service*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Gourmet highlights*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service*
  • Safe deposit box
  • Spa*
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Internet Access*
On-Site Wedding Services
  • Wedding packages are available for purchase. Please contact the hotel directly for more information.

    Wedding Coordinator: weddings@azul-hotels.com

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There are 2 indoor hot tubs.
  • Motorized Water Sports *
    Deep sea fishing
    Scuba diving certification
    Dive trips
  • Non-Motorized Water Sports
    Kayaks
    Scuba diving clinics in the pool
  • Pool
    There are 5 pools on-site including the Chil pool, the Aquanox Activity Pool with a swim-up bar and a children's pool. All pools are located beach front with a gorgeous view.
  • Spa *
  • Tennis court *
Off-Site Recreation
  • Golf *
    Golf course is located within 15 miles of the property.
On-Site Attraction
  • On site Entertainment
    Special nightly entertainment includes theme nights, live shows and music: White Magic Night, Stand Up Comedy, Ventriloquist, Magician, Mentalizer, tequila tasting lessons, wine tasting and dance lessons.
Off-Site Attraction
  • Downtown Cancun
  • Playa Del Carmen
  • Playacar Golf Club
  • Xcaret

* Fees may apply

This hotel, by Karisma is in the process of rebranding to Margaritaville Island Reserve by Karisma Riviera Cancun (re-opening in 2020). Guests will experience our signature Karisma Gourmet Inclusive® Experience designed to foster togetherness. Guests will also enjoy full Personal Concierge, Romance Maître D and Beach Butler services, and the convenience of all suites being only steps away from the white sandy beach of Bahia Petempich.

Property Information

Last Renovation: 2011
Floors: 2
Total rooms and suites: 148
Carretera Cancun Km 27.5 Bahia Petempich, Puerto Morelos, QR, 77580, Mexico
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental sanitation fee: MXN 70.38 (approx. US $4.02) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

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