Resort Details
- 5 o´CLOCK SOMEWHERE BAR & SWIM UP BARAs the lyrics go, “That sun is hot and that old clock is moving slow.” Indeed, it is 5 o´Clock Somewhere. A staple of any Margaritaville® experience. Relax in the pool or poolside and savor casual cocktails, a cold beer or sparkling wine and of course, the world-famous Margaritaville® margaritas. Sit in the swings at the bar or relax poolside.
- FRANK & LOLA’S - ITALIAN TRATTORIA“Lola loves Frank, Frankie loves Lola, on their second honeymoon in Pensacola” Handcrafted, authentic and exquisitely prepared Italian dishes. Whether featuring locally sourced seafood or prosciutto from Parma, the cuisine is created and served to make you feel at home and includes a fresh selection of antipasto, pasta, meat and seafood and delicious pizza from our wood-burning pizza oven. Located on the lower-level plaza, Frank & Lola offers both indoor and outdoor seating.
- JOE MERCHANT’SA unique setup that puts you in control of your in-room refreshment center. Our easy-to-use Joe Merchant point system allows you to customize your in-room experience according to your and your family’s preferences. Joe Merchant’s is also the place for a freshly brewed Mexican coffee while you peruse our extensive beverage and snack offer. The product list is available in each room.
- JWB STEAKHOUSEEach aspect of a visit to JWB Steakhouse is designed to be much more than just a dining experience, it’s part visit to your small-town butcher and part theater. At JWB, guests are invited to step into the aging room where our restaurant team will gladly and carefully explain everything one needs to know about delicately aged cuts, of custom-raised northern Mexico and US beef as well as a selection of other artisanraised proteins. Choose your cut, the size and once weighed, let our chefs do their magic.
- LANDSHARK - BREWERY & GRILLWith its brick and industrial design, LandShark redefines one of Margaritaville’s signature restaurants. With two terraces overlooking the calm waters, it’s the ideal place to enjoy an Artesanal lager, brewed right on-site, or one of our succulent freshly-grilled specialties. Come and say hello to our brewmaster, enjoy a beer sampler tray, or join us in the evening for a beer-matching menu, live music or to watch your favorite sport on the screens
- LICENSE TO CHILL, WET FEET BAR & BEACHSIDE GRILL“License to chill, and I believe I will” In a chilled atmosphere just steps from the pool and the Caribbean Sea, guests can enjoy the cool sea breeze, sip a freshly made cocktail and lunch on casual fare including a delicious selection of seaside salads, burgers and other tempting delicacies. Stay cool while taking in the sun, and step in our wet feet bar where tables are in shallow water, another one-of-a-kind Margaritaville® experience.
- S.O.S. SWIM UP BAR (STRANDED ON A SAND BAR)Climb to the top of the island tonight, I want to count the stars. I feel like I’m stranded on a sand bar”. Walk over or simply swim from one of our swim-up rooms. Enjoy refreshing in-pool or poolside beverages throughout the day, with a wide selection of non-alcoholic and alcoholic options.
- SALTED RIM – MARGARITA BAR & LOUNGETequila, Margarita and “Salted Rims”….that’s what it’s all about. Salted Rim is a celebration of the agave plant in Mexico, which after distillation transforms itself into not only the most known Mexican beverage, tequila, but also the lesser-known Bacanora and increasingly popular Mezcal. They are all unique in their production and history.Located in the main lobby overlooking the property, guests can revel in Caribbean elegance with the finest lounge service, authentic and extensive selection of tequilas, mezcals and bacanoras, to create their favorite Margarita, blended, frozen, shaken, as well as other more adventurous creations. A menu is available, although our mixologists are ready to display their innovative bartending skills and prepare new and exciting concoctions.
- THE BOATHOUSEThe Boathouse takes all-day dining to new heights with inventive culinary creations and an international food display with a wide variety of dishes cooked or baked to order, all to be enjoyed in an upscale yet casual atmosphere.
- 24-hour room service†
- Accessible parking†
- Accessible rooms†
- Air conditioning
- Baggage hold†
- Ballroom†
- Currency exchange†
- Internet services†
- Laundry Facilities†
- Live entertainment†
- 24-hour room service†
- Accessible parking†
- Accessible rooms†
- Air conditioning
- Baggage hold†
- Ballroom†
- Currency exchange†
- Internet services†
- Laundry Facilities†
- Live entertainment†
- Pool†
† Fees may apply
- Fitness center on-site
- General †• Daily Pool Parties with Local Bands and a DJ• Pickleball tournament• LIVE MUSIC• Ping-pong
- Golf †
- Pool †3 free-form swimming pools
- Spa †
- Volleyball †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1986 reviews
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Feb 22, 2026Best Resort we have visited ........& we"ve been to many!!
We loved this resort. The food, the well appointed rooms (we had swim up) & the service from friendly staff was exceptional, Especially our butlers Isaac & Armando. They made our stay even better by providing excellent service for our every need. They were friendly, curious & always there when needed. We will definitely go back to this resort.
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Feb 22, 2026
Two weeks in PARADISE!
We enjoyed this beautiful resort for two weeks. The food was fabulous, the staff was friendly & helpful. Especially our butlers ( Issac & Armando). They were both available at any time to assist us with a smile with anything we needed. Our room was well appointed, comfortable & clean. We absolutely love this resort & will definitely be going back again
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Feb 22, 2026
Nice hotel, no beach. Food ok but not amazing.
Visited here as we love the brand and as the Margaritiville in Cap Cana had changed to Dreams we thought we’d give Mexico a try. It didn’t disappoint. Although there is no beach as such the pool more than made up for it. The journey from the airport is a bit of a trek and we were second guessing our decision to book when we were driving down the bumpy road which was more of a dirt track but when we got there it was fine. Check in was so so, gave us an ice lolly but we felt that it was more of a transaction than a welcome. This could be because we’re used to the hospitality in the DR? The room had typical Margaritaville decor and was clean and well thought out. The bed was huge and really comfortable. There were always beds around the pool if we got there before 8am and an abundance of clean towels. Restaurants were good if you can manage to get a reservation, we found that the more you tip or if you’re part of their timeshare programme you get better times but we didn’t mind. It was a little annoying that they were saying that they couldn’t fit us in until later in the evening but everyone complaining that the restaurants were empty, may be a staffing rather than a capacity issue? Steak house was a bit meh, Italian nice and landshark was the same menu as the other Margaritaville hotels so we ate there most of the time outside overlooking the water which was nice. There were quite a lot of roach type insects at night which I wasn’t keen on but no mosquitoes at all. We had a nice time overall, I’d go again but wouldn’t say it was as nice as the one they sold in the DR.
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Feb 22, 2026
Vacation with friends
After arriving at Cancun airport transportation to resort was waiting for us to resort . All was very clean / food was very good at all restaurants and buffets . Only thing that could have been better was dinner at JWB Steakhouse took 2 1/2 hours from arrival to leaving but we started with drinks then 2 courses of appetizers then main course . Waiters were attentive with refilling drinks and food was excellent . Just a long time from start to finish after a long day out by pool and other daily activities . Our butlers Isaac and Armando were excellent . Met us in lobby at arrival and took care of all our needs from start to finish sending daily list of activities / set up all dinner reservations / assisted with booking golf outing and fishing charters / getting our luggage to and from rooms / preparing lounge chairs and towels poolside daily . When we had questions we communicated through what’s app and they always responded immediately and made themselves available right away to take care of any requests we had . Very hard working , polite and were eager to please !
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Feb 21, 2026
Best time ever Grisel was the best totally find her when you are there. Friendly and charismatic and gets to know you.
Wonderful Grisel is the absolute best at landshark fun and charismatic and took the time to get to know us. Wonderful time.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental sanitation fee: MXN 70.38 (approx. US $4.02) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.