Resort Details
- 5 o´CLOCK SOMEWHERE BAR & SWIM UP BARAs the lyrics go, “That sun is hot and that old clock is moving slow.” Indeed, it is 5 o´Clock Somewhere. A staple of any Margaritaville® experience. Relax in the pool or poolside and savor casual cocktails, a cold beer or sparkling wine and of course, the world-famous Margaritaville® margaritas. Sit in the swings at the bar or relax poolside.
- FRANK & LOLA’S - ITALIAN TRATTORIA“Lola loves Frank, Frankie loves Lola, on their second honeymoon in Pensacola” Handcrafted, authentic and exquisitely prepared Italian dishes. Whether featuring locally sourced seafood or prosciutto from Parma, the cuisine is created and served to make you feel at home and includes a fresh selection of antipasto, pasta, meat and seafood and delicious pizza from our wood-burning pizza oven. Located on the lower-level plaza, Frank & Lola offers both indoor and outdoor seating.
- JOE MERCHANT’SA unique setup that puts you in control of your in-room refreshment center. Our easy-to-use Joe Merchant point system allows you to customize your in-room experience according to your and your family’s preferences. Joe Merchant’s is also the place for a freshly brewed Mexican coffee while you peruse our extensive beverage and snack offer. The product list is available in each room.
- JWB STEAKHOUSEEach aspect of a visit to JWB Steakhouse is designed to be much more than just a dining experience, it’s part visit to your small-town butcher and part theater. At JWB, guests are invited to step into the aging room where our restaurant team will gladly and carefully explain everything one needs to know about delicately aged cuts, of custom-raised northern Mexico and US beef as well as a selection of other artisanraised proteins. Choose your cut, the size and once weighed, let our chefs do their magic.
- LANDSHARK - BREWERY & GRILLWith its brick and industrial design, LandShark redefines one of Margaritaville’s signature restaurants. With two terraces overlooking the calm waters, it’s the ideal place to enjoy an Artesanal lager, brewed right on-site, or one of our succulent freshly-grilled specialties. Come and say hello to our brewmaster, enjoy a beer sampler tray, or join us in the evening for a beer-matching menu, live music or to watch your favorite sport on the screens
- LICENSE TO CHILL, WET FEET BAR & BEACHSIDE GRILL“License to chill, and I believe I will” In a chilled atmosphere just steps from the pool and the Caribbean Sea, guests can enjoy the cool sea breeze, sip a freshly made cocktail and lunch on casual fare including a delicious selection of seaside salads, burgers and other tempting delicacies. Stay cool while taking in the sun, and step in our wet feet bar where tables are in shallow water, another one-of-a-kind Margaritaville® experience.
- S.O.S. SWIM UP BAR (STRANDED ON A SAND BAR)Climb to the top of the island tonight, I want to count the stars. I feel like I’m stranded on a sand bar”. Walk over or simply swim from one of our swim-up rooms. Enjoy refreshing in-pool or poolside beverages throughout the day, with a wide selection of non-alcoholic and alcoholic options.
- SALTED RIM – MARGARITA BAR & LOUNGETequila, Margarita and “Salted Rims”….that’s what it’s all about. Salted Rim is a celebration of the agave plant in Mexico, which after distillation transforms itself into not only the most known Mexican beverage, tequila, but also the lesser-known Bacanora and increasingly popular Mezcal. They are all unique in their production and history.Located in the main lobby overlooking the property, guests can revel in Caribbean elegance with the finest lounge service, authentic and extensive selection of tequilas, mezcals and bacanoras, to create their favorite Margarita, blended, frozen, shaken, as well as other more adventurous creations. A menu is available, although our mixologists are ready to display their innovative bartending skills and prepare new and exciting concoctions.
- THE BOATHOUSEThe Boathouse takes all-day dining to new heights with inventive culinary creations and an international food display with a wide variety of dishes cooked or baked to order, all to be enjoyed in an upscale yet casual atmosphere.
- 24-hour room service†
- Accessible parking†
- Accessible rooms†
- Air conditioning
- Baggage hold†
- Ballroom†
- Currency exchange†
- Internet services†
- Laundry Facilities†
- Live entertainment†
- 24-hour room service†
- Accessible parking†
- Accessible rooms†
- Air conditioning
- Baggage hold†
- Ballroom†
- Currency exchange†
- Internet services†
- Laundry Facilities†
- Live entertainment†
- Pool†
† Fees may apply
- General †• Daily Pool Parties with Local Bands and a DJ• Pickleball tournament• LIVE MUSIC• Ping-pong
- Golf †
- Pool †3 free-form swimming pools
- Spa †
- Volleyball †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1848 reviews
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Dec 18, 2025Fabulous Trip!
We took a chance on Margaritaville Island Reserve without any recommendations from friends when I found it on a deal site, and Wow, am I glad! The Resort is a nice size for us, not too big, and our week (Dec 8-15) was fairly quiet, less than ¼ capacity. Canadian-heavy this week as well … might have been the snow at home (works for us!) RESORT We had our pick of the many poolside chairs & umbrellas, and there was no need to ‘save’ or get up early for great spots. The many pools gave everyone room to spread out, and it was a nice mix of Busy/Active (5’oclock somewhere area) to laid back & relaxed (S.O.S bar area). The water was cool, but we did have some rain off and on over the week, which kept the sun from warming it as much as I might have liked. The resort was Laid out well, with the different food options and bars spaced out. Two Towel-huts and a supply at the 5’0clock bar kept everyone happy, and multiple elevators, and ramps in the pool area made everything accessible (great when Hubby’s knee went out and he needed to use a cane) We Did not get to spend any time at the ‘the salted rim’, as the first 5 days of our trip, the entire Lobby was flooded with the Powerful , Cloying Stench of Flowers, chemically piped in as …air freshener? I don’t know, maybe it was a guest deterrent, lol. It certainly kept us away! I mentioned it at the desk to a few people, and did note that by checkout day, the scent had cleared. Co-incidence? Or maybe they took the comments to heart. As noted in other reviews, the whole area was hit by a storm a few years ago that washed away the Beach.. Currently, this is an ocean-view, but pool-only resort. If you Need sand with your sea, this is not the place for you,…for now. They’re working to clean up the area, but there is some decomposing seaweed in the old beach area still being removed, which can have a smell if you close enough. Didn’t bother us at all STAFF Everyone was very nice (less one guy ‘hosting’ at the breakfast buffet who clashed with hubby) and very accommodating. BIG Thanks to SERGIO , our bartender at S.O.S our week, for keeping our drinks as filled and fresh as we’d let him. 5 STAR treatment! Though we didn’t a chance to work much with our ‘personal concierge’ Febe, there was one wonderful concierge every time I went in the hut who went over & above for us, even getting our auto-closet light disconnected mid week when I commented it was annoying. Wish I’d gotten her name! Other great staff I want to mention , Marcello, Gerardo, Hernando, Luis, Jesus & all the fabulous ladies of ‘Joe’s Merchants’ that kept us full of Latte’s & Borregas(sp?) all week ! FOOD Omg, I think I put on 10 pounds, and my husband came home telling me (for the first time ever) he’d had enough Shrimp, ribs and wings to tied him over for a bit. THAT never happens. The food was so Amazing, we couldn’t help but over indulge. The buffet was pretty good (not open for lunch) but the “Pop-up” always had the best stuff, and Landshark was a winner! We booked into the steakhouse twice (I'm not a fan of Italian) and it was fabulous both times. When we were feeling peckish, we stopped by the ‘license to chill’ or feasted on pastries & snacks from ‘Joe Merchant’. ENTERTAINMENT We were there to relax, so while I could hear the active stuff going on at the 5’oclock somewhere pool, we didn’t participate. We did stop and landshark for some Karaoke , and caught the Mexican show at the buffet. We watched some mixology & cooking classes , and hung around while others joined the Texas hold ‘em games. There were also a band & a country trio we didn’t manage to catch. ROOM We had the King Paradise Suite – a luxury to be sure. It was nicely appointed with a sofa & coffee table aside from the King Bed, and each room has it’s own Minibar with fridge, & coffee maker. The coffee & accessories are provided, but you stock your own bar with complementary snacks, pop & beer from ‘Joe Merchant’ with a points-system. (They’re generous with the points, but you USED to be able to buy bottles of liquor with your points to stock your bar. Sadly, no more. Now your options are pop, beer & snacks… even though the store sells a wide assortment of products you may want (booze, coffee, energy drinks)). There are plenty of comfortable pillows, yet the bed itself was as soft as a marshmallow…Not something I could comfortably sleep on, and both sides were quite body-dented with the only comfortable spot being in the center, where it is rarely slept on. The Walk in shower with rain spout was great, and having a separate toilet stall was a good idea, however the made it small like the stalls throughout the resort (aside from one accessible one in each area), where you practically need to straddle the toilet to close the door. The closet has a sensor to turn the light on…nice feature, but unfortunately the way the door slats were angled, the sensor ‘sees’ you even with the door closed, causing the light to go anytime you go near (ie to the bathroom in the night). Bright lights at 3am, not fun, and there is no switch – but they CAN shut it off I found out, so ask for it if you have an issue. They are happy to fix your concern All in all this was a great trip, and we will definitely find time to return!
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Dec 18, 2025
Vacation in paradise at Margaritaville Island Reserve, Riviera Maya.
Our first visit to Mexico. We are Karisma Hotels and Margaritaville Resort users but our first visit to this resort. The facilities and especially the staff were all first rate. The butlers, concierge and servers made our vacation all the more enjoyable.
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Dec 17, 2025
The party gets better and better
Mariel and Angel are so much fun to be around and did an amazing job with the entertainment. First Solo trip and it was the fun in Margaritaville.
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Dec 17, 2025
Best employee
Amazing experience with Grisel lamdshark bar. Will keep coming if she stays here. She is the best worker here and deserves a raise for the love she has towards customers.
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Dec 17, 2025
Grisel is companita and Laura
Grisel and Laura at the landshark was amazing! She is so lovely and kind. Also very helpful! Would definitely ask for her :)
- AdvisoryThe Municipality of Rivera Maya will be charging an Eco Tax of 32.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryMargaritaville Island Reserve Riviera Maya will be charging all guests an Environmental Fee of 28.87 MXN per room per night. This amount is not included in your vacation price and will be collected at your hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.