These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Guests will receive a daily breakfast buffet during their stay. Only the food and beverage options presented on the buffet are included.
Important information: Gratuities are not included.
Non-refundable Rate - No cancellations or changes allowed.
- Welcome Drink per person per stay
- Welcome Amenities.
Resort Details
- Atrium Champagne Bar
Winner of the Restaurant & Bar Design Awards, the nine story Atrium is as sleek as it gets. Located on the first floor, it doubles as our reception area where complimentary welcome drinks await our guests.
This cathedral-shaped atrium has a skylight over 24 meters high that can only be described a monolithic. Projections bring the white marble walls to life, creating a spacial event like none other.
Minimal furnishings like our sleek, black reception desk bring the fantasy to life.
We regret to inform that children under the age of 18 are not allowed to remain in Radio or STK after 5pm.
- Marconi Lounge
Our chic, atmospheric lobby bar has many faces as the day evolves. By day, the bar serves artisanal coffee, aromatic and herbal teas, juices, smoothies and homemade cakes. In the afternoon it’s English tea.
Then, as night begins to fall, it is transformed. The mood shifts and the vibes begin to flow. Lights go down and our fire pit cocktail tables are lit creating a scene that’s the place to be seen. A tailor-made cocktail menu gets the party going and the fun continues until the early hours.
- Radio Rooftop bar
Take your party to atmospheric heights
Step into the exclusive express lift to the 10th floor to find one of London’s most premier bars with panoramic views of London. Along with creative cocktails, drink in The London Eye, Trafalgar Square, London Bridge, Covent Garden and St. Paul’s Cathedral.
This summer the capital’s most celebrated rooftop will play host to a beautiful Summer Garden in partnership with Grey Goose and complete with three Florangeries.
Kiss the clouds at Radio Rooftop Bar.
We regret to inform that children under the age of 18 are not allowed to remain in Radio or STK after 5pm.
- STK Restaurant
As provocative as the city itself, STK brings the iconic steak houses of New York to London. With an elegant restaurant and a sleek lounge, STK London’s contemporary American menu focuses on the finest 28-day custom aged USDA prime beef, chosen for its superior tenderness, juiciness, flavour and fine texture. Dress to impress… you never know who’s watching.
We regret to inform that children under the age of 18 are not allowed to remain in Radio or STK after 5pm.
- 24-hour front desk†
- Accessible facilities†
- Air conditioning†
- Business center†
- Children welcome†
- Concierge desk†
- Conference facilities†
- Dry cleaning,Offsite†
- Elevators†
- Family plan†
- 24-hour front desk†
- Accessible baths
Audible emergency alarm for sight impaired guest
Emergency cord/button system in bedroom
Emergency procedures for people with disabilities
Grab bars in bathroom
Hearing induction loop system installed
Light switches in guest rooms for wheelchair user's height
Public areas wheelchair accessible
Raised toilet seat with grab bars
Service dogs allowed
Telephone for hearing impaired
Vibrating pillows available
Wheelchair accessible elevators
Wide restaurant entrance† - Air conditioning†
- Business center†
- Children welcome†
- Concierge desk†
- Conference facilities†
- Dry cleaning, Offsite†
- Elevators†
- Family plan†
- Free high speed internet connection
- Full service housekeeping†
- Health club†
- High speed internet access for laptop in public areas†
- Hotspots†
- Housekeeping - daily†
- Indoor parking†
- Interior corridors†
- Late check-out available†
- Laundry/Valet service, Offsite†
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available†
- Onsite laundry†
- Parking fee managed by hotel†
- Parking lot†
- Pets allowed†
- Photocopy center†
- Restaurant†
- Room service†
- Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers in hallways
First aid available
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Multiple exits on each floor
Patrolled parking area
Private security available
Secondary locks on room windows
Secured floors
Security
Security 24 hours/day
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarm smoke detectors in guest rooms
Visual alarms in hallways
Well lighted exit signs† - Turndown service†
- Wakeup service†
- Wireless internet connection in public areas†
- Business Center†
- Conference Suite†
- Convention Centre†
- High Speed Internet Connection†
- Meeting Facilities†
- On-Site Business Center†
- Wireless Internet Connection†
† Fees may apply
- Fitness center on-site †
- Big Ben
- Buckingham Palace
- Downing Street
- Houses of Parliament
- London City Airport
- London Eye
- London Gatwick
- London Heathrow
- London Stansted
- National Portrait Gallery
- Tate Modern
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5160 reviews
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Dec 02, 2025Not returning
Not somewhere we would return to, on the up side super staff, all of them. Great location. Lovely Lucianos restaurant. However shower (rose set in ceiling and you stand on metal slates, horrible) sent water everywhere except your body. Would have liked a bath but offered a discounted cost of another £100 per room per night rather than the usual £165 per night extra. Broken control panel which affected the electrics so all lights came on during the night more than once. So we asked to move for fear of another bad night. This was handled brilliantly and we were “upgraded” to a balcony room. All rooms have a huge door to enter but you can hear between rooms. The sound proofing on the top of the building is bad (much better lower down) so very noisy night. Not great for black out. Despite large superking bed, storage is down to about one foot of wardrobe space, so even with two small bags we have items all over the floor. Luckily no shower slates but when you shower due to no lip on the shower the water floods the floor and I mean floods the floor. Badly designed sockets so just one accessible by the desk if you unplug the mirror. So big bed but hopeless design for two people, would suit one person so you could use half the bed for your things, who had ear plugs and a face mask and no belongings and did not wash. Modern design should consider practical elements as well as trying to be cool as this fails on many levels. Not for us.
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Nov 18, 2025
DISAPPOINTING
Friendly welcome and stylish entrance, our room was ok but had a tiny window that you couldn’t see out of so felt a bit like a cell. The socket by the bed was coming out of the wall and the beds were really hard. Nice pillows and toiletries. The room was clean. Our breakfast was a shambles as the waiter obviously didn’t understand English, no decaf tea apparently, my friend's breakfast was completely wrong and over facing. My poached eggs were stone cold and served on the wrong bread, definitely not worth the money. The air freshener that is pumped into the hallways is sickly and overwhelming. We were extremely disappointed with our experience as it wasn’t cheap.
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Nov 17, 2025Strange place
Bed very uncomfortable, no lights in hallways, just some weird night light. Weird smell they pump into halls. Bad location.
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Nov 11, 2025Great location, fantastic staff
Rooms clean with comfortable beds, great showers. Excellent location near Covent Garden. Staff excellent and a special thanks to Cristina at reception.
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Nov 09, 2025Stunning!
We stayed at this hotel for the weekend to celebrate my daughter’s 21st birthday. From start to finish Christina and the team look after us throughout, exceptional service. Christina even arranged my daughter’s room with some champagne and birthday cake just tremendous.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Pet Policy : Pets Allowed