Resort Details

OnSite Dining
  • BAREFOOT
    Snack bar on the beach. Offering a selection of exquisite dishes that provide all the energy you need to enjoy fantastic Bavaro beach.
  • BAZAAR
    Food truck and buffet station with modern menu. Cuisine type: American diner/buffet. (*) Opening winter 2019.
  • Cape Nao
    Beachside a la carte restaurant, open for lunch and dinner. Exclusive for The Level.
    •Meals Served: Lunch | Snacks | Dinner.
    •Menu Type: A la carte
    •Reservations: Not Required

  • HOKKAIDO ($)
    A vivid reflection of Japanese cuisine and tradition on your plate. Hokkaido exudes a genuine Asian air, from the moment you cross the outer bridge and plunge into the delicious world of teppanyaki or sushi. Enjoy a refreshing cocktail in the chill-out room while your dishes are made and come prepared to enjoy an incredible experience of live cooking in the purest Japanese style.
  • LA HACIENDA
    Just like on a Hacienda ranch, where the essence of Tex-Mex cuisine is enjoyed and savored in every dish. The Mexican chef prepares all the nachos, fajitas and chili con carne that everyone loves so much. Although traditionally spicy, the dishes are also suitable for more sensitive taste buds.
  • MERKADO
    Ocean front buffet restaurant.
  • O GRILLE
    Snack bar inside the Splash Park with picnic-style seating.
  • RIVIERA
    All-day buffet or a la carte service for lunch and dinner. This exclusive restaurant offers the finest international cuisine. Be surprised by the chef's recommendations and enjoy a pleasant evening in a stunning setting next to one of the swimming pools. *Reserved for The Level guests.
  • Rosso
    Italian cuisine
    •Air-Conditioned
    •Meals Served: Dinner
    •Menu Type: A la carte
    •Dress Code: Footwear Required | Ladies Semi-Formal | Long Pants Required | No Swimsuits | No Beachwear

  • Rumba
    International buffet offering the perfect blend of flavors with stunning sea views.
    • Meals Served: Breakfast | Lunch | Dinner.
    • Menu Type: Buffet
    • Reservations: Not Required
    • Cuisine Type:  International
    • Dress Code: Footwear Required | No Swimsuits

  • Tauro
    Grill to share the best cuts of meat with family and friends.
    •Air-Conditioned
    •Meals Served: Dinner
    •Menu Type: A la carte
    •Reservations: Not Required
    •Cuisine Type:  Grill, meat
    •Dress Code: Footwear Required | Long Pants Required | Ladies Semi-Formal | No Beachwear | No Swimsuits

  • Taurus
    Mediterranean restaurant where you can sense the essence of the regions as soon as you walk in. Savor the tastiest traditional meat and fish dishes accompanied by an exquisite full-bodied
    wine and make your dinner an unforgettable experience.
  • Various Bars & Lounges
    Bars:
    • Pool Bar: Offering poolside refreshment. 
    • Bargaritas: Casual bar with a friendly and entertaining atmosphere. 
    • Sapphire Bar: Modern and elegant holding bar, located between Tauro and Rosso. 
    • Bar At Rumba: Casual bar with privilege's views of Bavaro beach. 
    • Bar At Riviera: Exclusive to the level, located at Riviera restaurant. 
On-Site Amenities
  • Casino†
  • Children welcome
  • Elevators
  • Gift/News stand†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Room service†
  • Safe deposit box†
  • Spa†
Off-Site Amenities
  • Business Center†
  • Meeting/Board Rooms†
  • Wireless Connectivity†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Basketball court
    1 basketball court: complimentary equipment available; lit for evening plays ($), lessons ($).
  • Children's program, onsite †
    Kids Club open for children from 8 months to 13 years; swimming pool, playground slides, protected garden area for playing volleyball and football, billiard and Ping-Pong tables, restrooms for babies, videogames room, mini buffet, and activities program organized by age.
  • Kayaking †
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
    Non-motorized sports included: kayaks, canoes, windsurfers, water bikes, snorkel gear, and scuba diving tryouts.
  • Pool

    4 swimming pools

    Splash Island WaterPark

  • Spa †
    Yhi Spa & Wellness Center ($): sauna, steam room, Jacuzzi, beauty salon, indoor and outdoor massage therapies, facials and special body treatments.
  • Tennis court
    7 tennis courts
  • Volleyball †
    beach and water volleyball
Off-Site Recreation
  • Golf †
    Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($).

    50% OFF the Regular Green Fee with golf cart included.

Off-Site Attraction
  • Palma Real Shopping Village
    This prestigious shopping center offers more than 45 international and local brands, restaurants, bars, banks, a supermarket and a pharmacy.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6895 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Trip to paradise

    I highly recommend this place for vacation The staff is very friendly and helpful. The Level adults only is definitely top of the line .The service is excellent and our personal concierge Alejandro did an excellent job making sure our every need were taken care of; such as booking our dinner reservations checking on us through out the day to make sure we were enjoying ourselves, ,etc He was the best. The bellhops took good care of us on our return trip. They helped us out at the last minute by getting us a taxi to the airport on time so we wouldn’t miss our flight. Amstar did not pick us up as scheduled . So I would not recommend them for transportation. We paid for round trip to and from the airport but they didn’t have our names on their return list , so they are not reliable.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    YHI Spa Melia Caribe

    Juana De La Cruz was awesome at YHI Spa! It was so relaxing! Such an amazing experience! Totally worth it. I would recommend it. 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Carlos excellent service 🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌

    Employees are very nice, greeted me as soon as I walked in and the equipment is very good Very good quality and clean. 🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Just a bit short of five stars

    The grounds are well kept and the staff is very helpful. However, out in room jacuzzi didn't work at all and the magnetic room cards for ourselves and friends and acquaintances only worked for 2 or 3 days before the needed to be reset. For a hotel that boasts many tennis courts and pros, there are no tennis balls available to buy or borrow. Likewise, no pickleball racquets or balls. A written list of the extras that are available for level customers would be appreciated as looking for it on the internet or just being told about it at reception doesn't work well. And staff don't know about it as well

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Melia is getting tired - time for some upgrades

    We have been coming to this resort for over 15 years and this year I was hoping for a much better experience than we had. The best part of the holiday was our concierge Aberlardo, and staff at The Riviera: Francisco, Manuel ,Ramon Sosa, Dulce and Valery!

    Feb 15, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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