Location
BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5629 reviews-
Terry K
This resort is due for updates throughout, biggest issue was we was getting rained on in the buffet area when having breakfast through the light fixtures and ductwork where it was pouring down rain outside, the people were really nice the one person that stuck out was our bartender, Eric, thank you Eric
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Melia review December 2 thru 9 2024. Thoroughly enjoyed our time in Cozumel and the Melia all-inclusive
We totally enjoyed our time at the Melia. The accommodations were very good and the staff was polite and professional. We especially would like to point out Jorge Vivas in the buffet. Super good guy and so helpful. We also dined in san miguel at the Hemingway and Monina seafood restaurants. Excellent ceviche!
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<3
Our concierge, Hector, was amazing! Adults only pool with bar and Bali beds were a delight. Buffet was great, except for Spanish night. All staff was kind and helpful!
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Cozumel Wing Surfing
Adjacent to local kite and wind and wing surfing! Staff was very accommodating to our needs, including maintenance staff when I needed a bit of tape and glue!
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Best Bartender Ever
My experience at Melia Resort was truly unforgettable, thanks to Edilberto! He is an exceptional bartender who went above and beyond to make our visit special. His drinks were perfectly crafted, and his warm, friendly personality made everyone feel welcome. Edilberto’s attention to detail and professionalism stood out, making our time at the resort even more enjoyable