Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 20 Oct 2023 onwards
Travel Dates: 20 Oct 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $150 resort credit per room per stay.
Guest will receive USD$150 on Resort Credit to be used on property for SPA Treatments, Premium Products F&B and Room Up Grade.

Applicable Dates:
Booking Dates: 16 Jul 2025 to 22 Dec 2026
Travel Dates: 05 Jan 2026 to 22 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 48%.
The discount is already reflected in the vacations price.
Applicable Dates:
Booking Dates: 06 Feb 2026 to 17 Mar 2026
Travel Dates: 01 May 2026 to 20 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Daily Spa treatment included to enhance your stay.
Guest will receive Daily Spa treatment included to enhance your stay.
Applicable Dates:
Booking Dates: 13 Dec 2024 to 31 Dec 2050
Travel Dates: 13 Dec 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Massage Included on 5 nights or more.
 Massage is included when you book The Level Suite Beachside and The Level Master Suite Beachside, 5 Nights or more.
Applicable Dates:
Booking Dates: 13 Dec 2024 to 31 Dec 2050
Travel Dates: 13 Dec 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars / Lounges
    - ELYXR: Relaxing Lobby bar

    - MUSE:: Social club where to spend a fun time with family and friends.

    - Balance Bar & Juice Boutique: Healthy bar located right next to Mosaico Buffet Restaurant.

    - Jigger Bar: The ideal place to enjoy a cocktail before dinner, located between Mar de Sal and Muoi.

    - Pool Bar: Refreshing bar by the pool 

    - YUMAY

    - Quimera Roof Top Bar: Exclusive to The Level. A rooftop healthy bar overlooking the Caribbean Sea.
  • Various Restaurants
    - Mosaico: International buffet with Show-cooking station

    - MUOI: Vietnamese cuisine

    - Serendipia: International buffet right on the beach

    - Mar De Sal: Mediterranean cuisine

    - Hokkaido ($): Asian fusion cuisine.

    - Quimera: Exclusive to the level guests - a la carte international restaurant

    - Calathea: Exclusive to the level guests - beachside restaurant
On-Site Amenities
  • 24-hour front desk†
  • Boutiques/stores†
  • Fitness Facilities†
  • Gift/News stand†
  • Laundry/Valet service†
  • Massage services†
  • Medical Facilities Service†
  • Pet Friendly†
  • Pool†
  • Restaurant†
  • 24-hour front desk†
  • Boutiques/stores†
  • Fitness Facilities†
  • Gift/News stand†
  • Laundry/Valet service†
  • Massage services†
  • Medical Facilities Service†
  • Pet Friendly†
  • Pool†
  • Restaurant†
  • Room service†
  • Spa†
  • Wi-Fi†
Off-Site Amenities
  • Business Center†
  • Meeting/Board Rooms†
  • Wireless Connectivity†
On-Site Wedding Services
  • Luxury and exclusivity merge in this incomparable setting to create the ideal place to celebrate your big day in the way you have always dreamed. At Meliá Punta Cana Beach we feature several areas for this type of event as well as professional teams with extensive experience that will help you prepare everything for your magic wedding. An ideal place to celebrate a life memorable event.

† Fees may apply

On-Site Recreation
  • Fitness center on-site
    - Hatha morning yoga on the beach 
    - Moringa-based wellness 
    - Herbal mixology 
    - Sound Healing 
    - Meditations
    - Guided meditation on the beach 
    - Holistic lifestyle 
    - Mud cleanse 
    - Pranayama breathing exercises
  • General †
    - Theme parties 
    - DJs 
    - Silent Party -
    - Happenings
    - Dancing lessons (bachata, merengue and salsa)
    -  Relaxation beds.
    - Dynamic pool with pressure jets for legs and waist.
  • Gym †
    • Exercises Bikes. Treadmills.
    • HIIT Workout.
    • Cardio Weightlifting.
    • Basic Calisthenics.
  • Jacuzzi †
  • Motorized Water Sports †
    - Pool biking
    - Paddle board
  • Non-Motorized Water Sports
    - Kayaks 
    - Canoes 
    - Windsurfers 
    - Snorkel gear 
    - Scuba diving tryouts at the pool
  • Sauna †
  • Spa †
    In the heart of Meliá Punta Cana Beach, immerse yourself into a sacred location infused with a truly natural, earth caring and pure Spa experience. Nurturing our local and sustainable inspiration, we create personalized blends with the highest dedication from our professional teams.
  • Steam bath †
  • Volleyball
    Beach and water volleyball
Off-Site Recreation
  • Golf †
    Cocotal Golf & Country Club 

    Save some time during your exclusive vacation to discover this magnificent 27-hole golf course designed by the renowned golfer, 6-time champion of Spain, José “Pepe” Gancedo. A unique opportunity to play this great sport in an environment that combines infinite shades of green and blue. A pleasure for all the senses.

    50% Off the Regular Green Fee with golf cart included. 

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11369 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Beautiful hotel grounds, food and staff let the hotel down

    I could spend ages writing this review as it will pretty much say what most have already said... but here goes. 1, huge grounds, and very well maintained, the grounds staff need a medal they are so lovely. 2, buggies run every 10 mins or so 24/7 and the drivers are brilliant 3, rooms are dated and definitely need upgrading. We had a tropical beach room block 3 and then moved over to the level, block 14. I actually thought our room in block 3 was much better, it had loads more storage space, and the cleaning ladies at block 3 were much better. 4, food, I am sorry but this gets an absolute zero. We both ended up with the "runs" that lasted until a trip to the Dr's when we got home. The food at EVERY buffet was luke warm at best. And at the level we repeatedly sent back raw salmon and chicken. 5, Drinks, cocktails at the main bar at reception were ok, beer was good and wine, palatable at best. Once upgraded to the level we went on branded, but with the runs we did not really get to experience very much. 6, Beach, it was lovely, its our favourite place, we don't do pools so having a great beach is a massive plus. 7, staff. The staff at the coffee stand were exceptional. As were the buggy drivers and gardeners. After that well....... if I heard ""I no speak no English!!!!:"" once per day I heard it a million times. This language barrier was ridiculous. Reception, bar, waiters etc all demonstrating, little to no English, which made them appear to come over as very rude at best. This was supposed to be a 5 star hotel and no staff can speak English.??? Crazy. All in all this holiday was a big let down, I would not recommend upgrading to the level, it is not worth it at all. Would I return, no, the food and staff let the hotel down.

    Feb 14, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Unhappy in Paradise

    I did not enjoy my stay here. The food was not good. I didn’t have one good meal, in fact I got so desperate I used Uber Eats. My room was mediocre. The sheets were dirty on the first day which I didn’t notice until the following morning (gross). There was no hot water in the shower my entire trip, and because I had already unpacked I didn’t care to go through a room change not to mention the check-in was a mess, my key stopped working the first day and I didn’t want to deal with the level desk again so I just dealt with it. The buffet was terrible. Room service was terrible. Everything just wasn’t good. There was a guy cutting the grass wearing all green and he catcalled me in front of my boyfriend and when my boyfriend turned around he pretended to be asking for a dollar. That was so strange. I wasn’t happy about any part of my stay.

    Feb 14, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Solid bones but there are consistency issues

    The infrastructure is great and it’s a wonderful location but there is a lack of consistency across the resort. If you can find a manager floating around they are very helpful but many of the staff are bored and move with glacial slowness. This is problematic because it’s nearly Impossible to get food or drinks without staff interaction. We found there was a lot of unnecessary gatekeeping - would have preferred more self-serve options, especially for drinks. We would consider going again but only at the right price point. Overall this is a 7/10 resort that prices itself as 9/10

    Feb 14, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Chair shortage!

    CHAIRS!!! Where TF are all the chairs! You have guests laying towels everywhere! This should tell you that you don’t have enough chairs for all of your guests! Invest in more chairs! Will not pay good money to be aggravated everyday searching for a chair at the pool or beach!

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    DR wonderland

    Lovely faculty, fantastic beach, and even better people. Eddie S. took care of everything for us from spa and restaurant reservations to recommending excursions.

    Feb 13, 2026
Hotel Advisories
  • Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed

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