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Carretera Chetumal - Puerto Juarez KM 252  
Akumal, QR 77780
MEXICO

3.5 of 5 stars

TripAdvisor Traveler Rating

2899 reviews
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This all-inclusive resort is located on a gorgeous white sand beachfront, surrounded by nature in the heart of Riviera Maya. Enjoy several à la carte restaurants and buffets offering a variety of international cuisines from traditional Mexican cuisine to a Mediterranean gastropub, indoor and outdoor bars, and multiple swimming pools. Snorkel, kayak or paddleboard around the vibrant coral reef just yards away from the shore, join beach yoga or volleyball, and watch nightly entertainment and live shows. The kids can play at the fully supervised kids club while you relax at the full-service organic spa. This tranquil resort is perfect for both families and couples.

Location: Riviera Maya - Beachfront
  • This hotel does not accept Spring Breakers/Student Groups.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Beauty shop/salon†
  • Bell staff/porter
  • Bicycle rentals
  • Car Rental Services†
  • Children programs
† Fees may apply

Grand

View: Garden or pool

Bedding: One king or two double beds; assigned at check in based on availability

Occupancy limits: 3 adults, 2 children, 4 total.

Up to two children ages 3-12 stay and eat free when sharing accommodations with two paying adults, utilizing existing bedding. Infants ages 0-2 stay free at all times..

Rollaway beds and cribs on request, subject to availability

Grand Ocean

View: Ocean

Bedding: One king or two double beds; assigned at check in based on availability

Occupancy limits: 3 adults, 2 children, 4 total.

Up to two children ages 3-12 stay and eat free when sharing accommodations with two paying adults, utilizing existing bedding. Infants ages 0-2 stay free at all times.

Rollaway beds and cribs on request, subject to availability.

Clients choosing this room category receive exclusive amenities in addition to Grand amenities, like late checkout (subject to availability), from one day Smart Car rental for stays 4 nights or longer ($8USD insurance fee applies), spa discounts, welcome amenity and more.

† Fees may apply

Akeru

Sushi beach bar, open for lunch, outdoor seating.


Arrecifes

International buffet, open for breakfast and dinner. Indoor
seating.


Arrecifes Terraza

Snack bar terrace, open for lunch, outdoor seating,
casual dress code.


Bars

•Sarape Tequila Bar
•Akeru Beach Bar
•Sports Bar & Theatre
•Coffee & Me Lobby Bar
•Coffee & Me at Lite
•Bites & Terrace
•Lobby Bar
•Wet Bar (swim-up)
•Splash Wet Bar (swim-up)
•Havana Cigar Bar ($)

Bar schedules and availability subject to change without notice.


Bites & Terrace

Continental breakfast and snacks a la carte. Open for
breakfast and lunch. Indoor and outdoor dining. Late night snacks available from 11:00pm to 5:00am.


Dos Lunas

Italian trattoria, open for lunch dinner, indoor seating.


Hacienda Sarape

Mexican cuisine, open for dinner, indoor seating.


Hippie Chic

Grill, tacos and tortas. Open for lunch.


Maki Taco

Mexican-Japanese fusion a la carte. Open for dinner. Indoor
and outdoor dining.


  • Children's program
    KiddO Zone: Fully supervised kid's club for kids 4-12 years old that
    features:
     
    -Kid's pool with slides, mushroom fountain, climbing iceberg and swim-up
     kid's bar
    -Mini sunbeds
    -Playground with jungle gym and bungee trampoline
    -Video games room
    -Arts and crafts
    -Indoor and outdoor games and activities
  • Direct access to a beach
  • Fishing†
  • Fitness center on-site

    24-hour fitness center. Offering yoga, pilates, zumba, water aerobics


  • General
    • Daily activity schedule
    • Nightly live entertainment
    • Professional musicians and bands
    • Mayan Theater
    • Fire & Drums show
    • DJs, karaoke, dance parties
  • Non-Motorized Water Sports
    Snorkeling gear, snorkeling tour, kayaks, paddleboards
  • Pool
    4 swimming pools
  • Sauna†
  • Scuba diving†
  • Spa†

    Sensoria Spa offers a collection of exclusive treatments that
    incorporate ancient and modern techniques with certified organic
    products. Enjoy a full range of services designed to help you relax and
    get in touch with nature, surrounded by the incomparable beauty of the
    Mexican Caribbean.
    -Massages: Swedish, therapeutic, deep tissue, hot stone, chocolate, wine,
     reflexology
    -Body scrub: Exfoliation
    -Body wraps: Sun repair, chocolate therapy, wine therapy, detoxification
    -Facials: Cleansing, deep cleaning, exfoliation, collagen, antioxidant,
     keratin
    -Beauty services: Hair salon, makeup, waxing, manicures, pedicures
    -Hydrotherapy treatments: Sauna, steam room, jacuzzi
    -Temazcal: Mayan sweat lodge purification ritual
    -Beachfront treatments
    -Couples treatments
    -Bridal services

    Additional fees apply to spa services.


  • Tennis court
    Two tennis courts on site, equipment included.
† Fees may apply
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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