An all inclusive resort surrounded by natural beauty.
The hotel Occidental at Xcaret Destination is an All inclusive hotel located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience.
This stunning complex has 765 rooms and suites with terraces or balconies that are surrounded by lush gardens.
It also features riverbed formations, 7 swimming pools and a private beach with soft, white sand and tropical palm trees.
Plus, the restaurants at the hotel are designed to meet the needs of all our guests. With 11 bars, including the nightclub, and 11 restaurants, guests have the freedom to choose between a snack, an informal or gourmet lunch, or a candle-lit dinner with their partner, among many other possibilities.
This magnificent resort is located near the Xcaret eco-archaeological park and offers a great day out for the family, with over 40 cultural attractions and exhibitions on Mexico’s art and tradition.
Royal Level Occidental at Xcaret Destination is a boutique hotel within the complex.
For guests looking for an even more luxurious and sophisticated experience with a private area and personalised service. Wi-Fi and room service included, among others.
Location
Quintana RooProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
25025 reviews
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Dec 10, 2024Mission accomplished visiting the Excaret
average but goal achieved we came to be close to park so we can visit and it was fun to see it resort is big ans serving mostly royals unfortunately we had to pull our laguage to lobby alone as bell boy didi not show after and hour and 2calls by us and 2calls by buttlers serious problem for quality of service or we did not matter anymore as we did not became members
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Dec 10, 2024
Ms.
The location is good. The rooms are dated. The food needs better cooks and quality. I would return if the rooms are updated and cleanliness.
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Dec 10, 2024Breathtakingly beautiful resort
-*Ask* for the brand of alcohol you want in your drink or else you will get the cheapest. -Bring at least 2 types of footwear your are comfortable walking in. You will do a lot of of it -bring a little flashlight for the elderly to see paths and menus -bars open at 11 am. Restaurants close from 11am to noon, and from 4:30 to 6pm, so plan accordingly
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Dec 10, 2024Trouble in Paradise
Second time at the resort and scheduled again in February. We had an issue with the room, then difficulties getting it resolved. Then Gustavo and Jose stepped up to get us into a new room with a great view, clean, and hot water. The resort is beautiful and full of nature. Wide selection of restaurants and pools. The beach is a lagoon so crystal-clear water, lots of fish, and no seaweed. There is also an adults only sea water pool which is a great place to hang out if you want a quiet afternoon. Each day we walked next door to XCARET park to spend a couple hours in the morning, then pools, beach, or sea pool for the afternoon.
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Dec 09, 2024
Nice, but could be better
The resort was nice, upgrades could be done. Drinks and food were Americanized too much. Pools were decent, staff was friendly. Dislike-When reservations were made, we were given a certain dress code, but we noticed others were not given the same and were allowed in. Monkeys everywhere was nice, but after awhile we had to watch for poop.