Resort Details
- Arena BarPrior reservation required, subject to availability and restrictions apply.
- Cangrejos BarPrior reservation required, subject to availability and restrictions apply.
- D' OrientalA la carte gourmet Asian restaurant. Serves dinner. Resort wear required.
- Disco Palenque
- El LagoSnack Bar. Serves lunch.
- El Lago BarPrior reservation required, subject to availability and restrictions apply.
- El PescadorA la carte seafood delicacies. Serves dinner. Resort wear required.
- Flamencos BarPrior reservation required, subject to availability and restrictions apply.
- Hundido BarPrior reservation required, subject to availability and restrictions apply.
- Kids ClubCatering to the little guys. Serves lunch.
- La Bodeguita BarPrior reservation required, subject to availability and restrictions apply.
- La Caleta BarPrior reservation required, subject to availability and restrictions apply.
- La HaciendaA la carte authentic Mexican culinary specialties. Serves dinner. Resort wear required.
- La PiazzaPizzeria. Serves dinner. No reservations are required.
- La Terraza BarPrior reservation required, subject to availability and restrictions apply.
- Le BuffetInternational buffet-style dining. Serves breakfast, lunch, and dinner (theme nights featured during dinner service).
- Lobby BarPrior reservation required, subject to availability and restrictions apply.
- Los OlivosA la carte Mediterranean and Italian restaurant. Serves dinner. Resort wear required.
- Paco's TacosTraditional casual Mexican fare. Serves dinner. No reservations are required.
- Sonora GrillA la carte Mexican Steakhouse. Serves dinner. Resort wear required.
- Sports BarPrior reservation required, subject to availability and restrictions apply.
- The Royal Level RestaurantA la carte dining. Serves breakfast, lunch, and dinner. Open to Royal Level guests only.
Guests reserving a Royal Level category will receive unlimited A la carte dinner reservations during their stay.
- Deluxe
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
Surrounded by beautiful gardens our deluxe rooms are spacious and offer a terrace or balcony.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 2 Children, Total 3.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Royal Level Luxury
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, total 4.
A boutique resort within a resort, guests staying in the Royal Level enjoy access to exclusive amenities and VIP services providing an elevated luxury vacation experience including; VIP Check in, exclusive private Royal Level lounge, exclusive Royal Level restaurant, pool and solarium area with Concierge service to assist with restaurant and spa reservations.Private VIP check in and check-out
Exclusive a la carte Royal Level restaurant
VIP bath amenities
Plate of fruit in the room upon arrival
Dedicated Concierge service
Exclusive Royal Level pool and whirlpool
Nightly turndown service
Room Service included
Wi-Fi included and exclusive Royal Level Lounge with complimentary Internet and PC Stations.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- CD player
- Coffee/Tea Maker
- DVD player
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
- Video on demand
- Wireless internet connection
- Deluxe Concierge
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Concierge
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 2 Children, Total 3.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Royal Level Suite
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Deluxe Concierge Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Deluxe room Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Junio Suite Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Royal Level Luxury Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Royal Level Suite Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine*
- Babysitting,Offsite*
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine*
- Babysitting, Offsite*
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Safe deposit box
- Sauna
- Shopping mall*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Video games*
- Wakeup service
- Water sports*
- Wireless internet connection in public areas*
- Business Services*
- Internet Access*
-
Contact hotel directly for pricing and availability.
* Fees may apply
- Animal watching *On-site Dolphinarium with tours.
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club with supervised activities for children ages 4-12.
- Direct access to a beach
- Diving *On-site dive shop offering a variety of dive trips ($).
- Fitness center on-site
- General *WATER PARK: We’re excited to unveil “Barcy Club,” a new family water park, offering fun, adventure, and unforgettable memories for every guest.
- Motorized Water Sports *
- Non-Motorized Water Sports
- PoolSeven freshwater swimming pools with drink service, including the kids club pool and the salt-water pool for adults only.
- Sauna
- Spa *
- Steam bath
- Tennis courtThere are 3 lit tennis courts on-site.
- Golf *Golf course located within 10 miles of property.
- Xplor Park
* Fees may apply
An all inclusive resort surrounded by natural beauty.
The hotel Occidental at Xcaret Destination is an All inclusive hotel located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience.
This stunning complex has 765 rooms and suites with terraces or balconies that are surrounded by lush gardens.
It also features riverbed formations, 7 swimming pools and a private beach with soft, white sand and tropical palm trees.
Plus, the restaurants at the hotel are designed to meet the needs of all our guests. With 11 bars, including the nightclub, and 11 restaurants, guests have the freedom to choose between a snack, an informal or gourmet lunch, or a candle-lit dinner with their partner, among many other possibilities.
This magnificent resort is located near the Xcaret eco-archaeological park and offers a great day out for the family, with over 40 cultural attractions and exhibitions on Mexico’s art and tradition.
Royal Level Occidental at Xcaret Destination is a boutique hotel within the complex.
For guests looking for an even more luxurious and sophisticated experience with a private area and personalised service. Wi-Fi and room service included, among others.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
27247 reviews
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Oct 13, 2026Kids/Fun Club
Wanted to give Axel and David from the kids/fun club a big shout-out. They,ve done an amazing job of making sure all guests are having a great and fun experience. Thanks guys!!
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Oct 13, 2026
Friendly environment
This is an outstanding destination for families. The entertainment staff—David, Lesly, and Axel—are exceptional at fostering a welcoming, inclusive environment. We highly recommend this property for an exemplary guest experience.
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Oct 12, 2026Worst resort food we’ve experienced
I was very disappointed with the food during our week-long stay. We tried every restaurant the resort offers, including the buffet, and none of them were good. Instead of improving, the quality seemed to decline as the week went on. By the end of the trip, we were dreading mealtimes, which is not what you expect from a resort that promotes its dining options. We were also given incorrect information about the excursions. Resort staff told us that my pregnant wife could participate in one, but when we arrived, we were turned away and told she could not take part. We lost three hours of our final day because the requirements were not checked beforehand. A simple check at booking would have saved us the time and frustration. I would encourage management to review food quality across all of their restaurants and to make sure staff give guests accurate information about excursion requirements before sending them out. Based on our experience, I cannot recommend this resort.
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Oct 11, 2026
Entertainment
Lots of fun. Axel, Hazel, Yadira and David very friendly and entertaining!
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Oct 10, 2026
Fun at Occidental Xcaret
After spending 5 days a occidental exacaret all I can say we really enjoy food ambient and specially the shows having great hostess like Sol and Yadira, really really great time
- AdvisoryThe hotel is implementing the reservation scheme for their specialty restaurants according to the number of nights of lodging of each reservation. The above in order to ensure a better service and logistics of guest service.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed