Resort Details
- Various Bars- Lobby Bar I Alhambra- Lobby Bar II Marien- Bohio Bar- Swim-up Palmeras- El Mirador Bar- Sport Bar “Strikers”- Disco Bar “Hurricane”- Theatre Taino Bar
- Various RestaurantsBuffet Alcazar :BreakfastDinner**
La Hacienda:Light Lunch (a la carte)*
Via Veneto (Italian)*
Tokio (Japanese)*
Paris (French)*
La Hacienda (Mexicano)*
Marenostrum (Fish & Meat)*
Rincón Criollo (Dominican)*
Marenostrum Beach Restaurant :Continental BreakfastBuffet brunch with champagneLunch buffetSnacksPizzeria “Don Simon”Marenostrum Restaurant: Evening snacks
Via Veneto, Paris, Tokio, La Hacienda & Rincón Criollo are NON- SMOKING restaurants. *All specialty restaurants for dinner have a Dress code: Casual-elegant. Ladies: No tank tops, shorts and beach sandals. Gentlemen: No sleeveless shirts, shorts, beach sandals. **In the Alcazar men are required to wear shirts with sleeves. The guests receive upon arrival pre-arranged invitations per room for our specialty restaurants according to the number of nights that the guest is staying.
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf,Offsite†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Civil ceremonies & renewal of vows packages available ($). For more information, please contact: caribe.weddings@occidentalhotels.com caribe.bodas@occidentalhotels.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini-Club (4 - 12 years) opens daily. Mini disco is open daily at the theatre.
- Direct access to a beach
- Fitness center on-siteFree weights, resistance equipment; open daily
- Gambling †International Casino on premises; open daily
- General †LAND SPORTS:Mini soccer field, rock-climbing wall and circus trapeze. Boccia, badminton, aerobics, table tennis and other indoor games, 3 lit tennis courts and 1 Basketball court. All activities are subject to demand and weather conditions.
DAILY ACTIVITIES:Each day’s schedule of activities is displayed in the Lobby Bar and by the poolside.Evening shows featured by our dynamic entertainment team.
NIGHT CLUB:Open nightly, For adults only Once a week there is a family The discotheque is NON SMOKING
- PoolThere are two (2) spectacular pools in the property.
- Spa †
- Water activities †Beach and pool volleyball, water polo, water basketball. Introductory lessons of Scuba diving with instruction in the pool included with equipment. There is a charge for dives and additional lessons ($), kayaks, windsurfing (lessons $) and sailing (only with guide) at the hotel beach are included. All activities are subject to demand and weather conditions.
- Golf †Golf packages available at reasonable prices (5-40 min from Hotel), for more information please contact Ext.4507
- On-site EntertainmentDaily changing entertaining evening shows, including the Barcelo Spectacular, Night Fever Show, Tropical Show, Fascination Show and the Flying Trapeze.
- HigüeyNearest city
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17942 reviews
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May 19, 2025Could be better.
Very nice location and beautiful views. Not much to do at the resort and needs a lot of updates. Very affordable.
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May 18, 2025Take a tent and spend your time sleeping on the beach, it would be cheaper and less stressful.
Imagine there are 7 of you on a 10 day vacation and each you pay an additional $300.00 per person per night for a Premium Suite that are supposed to be NEAR one another and upon checking in you are told they overbooked and they do not have any premium suites available. Now imagine of the 4 "Motel 6" style rooms they assign you 2 of the balcony doors will not open, the A/C's will not cool the room below 80 degrees Fahrenheit, three of the 4 rooms have toilet seats that ARE NOT ATTACHED to the toilet (try to sit on a toilet seat that is not attached and I bet you will find yourself on the floor) and the rooms are BUILDINGS apart. Now imagine 1 out of every 15 to 20 employees of this "Resort" speaks english and of those 1 in 15 to 20 employees (the few who have the authority) NEVER SEEM TO BE AVAILABLE. Now, imagine spending the first 3 days of a 10 day vacation searching for someone who can help with these problems! We spent the first 3 days calling the manager of the resort, the manager of the room service, and the manager of customer service, 3 days of walking from offices to offices of these people 3,4,5,6 times a day trying to connect with someone only to be told these people were not available. We finally got an email address to one of these people but the response to the email was always "We are working on this situation" but never more than that. Finally after a day and a half of frustration by the lack of any meaningful response I emailed the resort and copied the Customer Service Vice President of Barcelo and the CEO of Barcelo into the email detailing the problems, can you guess what happened? Nothing, zilch, crickets chirping. The Customer Vice President or the CEO didn't have the common courtesy to respond to what is clearly a lack of management inefficiencies at this Resort, I can only guess they said amongst themselves "You have paid us for the top tier level and we didn't provide you with what you paid for but we don't care because we already have your money". Now imagine after a day and a half of fighting to secure the suites we had paid for, we meet 3 couples who had just checked in and notice the wristband that signifies you as a Premium Level member and we asked them about their experiences with getting the Premium Suites, 1 couple told us they were told there wasn't a Premium suite available for them so the Resort put them in the Presidential Suite, the other 2 couples told us they were immediately given their suites without any problems. Finally after 3 days they gave us our suites and promised to reimburse us for days we spent in the "Motel 6" style rooms...After 2 months they finally made a refund.....OF $44.00 per person. Not per person per night but a grand total of $44.00 Total!!!! So there are points for you to consider if you are looking at vacationing at this Resort, 1. Do not expect to get what you paid for, 2. Do not expect to receive a REFUND ($44.00 is a slap in the face considering the extra $300.00 per night we paid), 3. This Resort caters to those who speak Latin American exclusively so if you don't speak Latin American you would be wise to pick another Resort. As for the food at this Resort?? I can spell that out in 1 word, Sub-Par. As for the waitresses around the pool...Excellent service (Maybe the service these waitresses give should be Barcelo's Standard). Entertainment....Loud music well into the late hours performed on an open balcony overlooking the pool that shakes the patio doors. The other entertainment? An onsite casino that makes you pay for your drinks. Liquor....As a PREMIUM guest you are supposed to get top shelf liquor, unfortunately they do not stock top shelf but they do have outside vendors roaming the property who will sell you top shelf liquor at 5 times the price.
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May 16, 2025
Do not go
DO NOT GO ! The rooms are dirty, full of cockroaches and barely clean. The food was bland n repetitive. The bar staff was not friendly and seemed to be bothered to be there. Do not trust the reviews as the entertainment team goes around asking people to write a good Review. Plus I had numerous bed bug bites Pictures speak louder thank words so I will post pictures
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May 15, 2025Yolanda at Spa at Occidental Cribe
I stayed at Occidental Cribe, beautiful resort in Punta Cana. The best experience was when had a massage by Yolanda. She did amazing. The best massage I have had! She really took her time and listened to my concerns. I highly recommend Yolanda at Occidental Cribe Dominican Republic.
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May 11, 2025
Nice property, but service and room maintenance need improvement
We enjoyed the well-kept outdoor areas at Occidental Caribe — clean pool, lovely gardens, and a safe, lively atmosphere with plenty of daytime and nighttime activities. The variety of drinks across the bars was also a plus. However, our experience was affected by unresolved issues in our room (AC and TV problems reported from day one with no follow-up). The gym and sports bar need maintenance, and the food could be improved in both taste and healthy options. Room conditions also need attention to match the quality of the common areas. Overall, a hotel with great potential, but it needs improvements in customer service, food quality, and room maintenance.
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silencedThese guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
- Pet Policy : Pets Not Allowed