Resort Details
- Beach ClubSnack bar serving late morning snacks and lunch.
- La CarretaGourmet restaurant serving A la carte breakfast, lunch and dinner.
*Restaurant exclusive for Royal Level Guests - La PiazzaPizzeria serving late night snacks.
- La PosadaBuffet, serving breakfast and dinner.
- Los OlivosOffering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
- Mexico LindoOffers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
- Various Lounges/Bars- Lobby Bar
- Relax Bar (adults-only) and Pool Bar
- Beach Club Bar
- La Mision Bar and Disco
- Deluxe
View: Garden View
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Super Saver
Bedding - 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.
- Deluxe Concierge
View: Garden
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Royal Level Luxury
View: Garden
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Deluxe Romance
View: Garden
Bedding: 1 king bed or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Royal Level Junior SuiteBedding: 1 King bedOccupancy limits - Max Adults 2, child 1, Total 3
The Royal Level Junior Suites, measuring 78 m2, are spacious and elegant rooms located on the 3rd floor. The rooms feature a fully equipped living room and a master bedroom with a king size bed and a full bathroom.
They stand out for belonging to the exclusive Royal Level, which features a number of unique services designed for the most discerning guests, such as premium amenities, a full bathroom, a living room and a minibar that is restocked daily.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine*
- Babysitting,Offsite*
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine*
- Babysitting, Offsite*
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Safe deposit box
- Sauna
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Wi-Fi
-
Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.
The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteActivity programs for children with a playground area under adult supervision.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 indoor hot tub.
- Motorized Water Sports *- Jet Ski
- Parasailing - Non-Motorized Water Sports- Snorkeling
- Sailing
- Kayaking
- Windsurfing
- Water polo - PoolThere are 4 pools onsite.
- Sauna
- Spa *
- Tennis courtThere are 2 lit tennis courts onsite.
- On-site EntertainmentMexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
- Chankanaab Park
- El Cedral Arqueological Zone
- Punta Sur Park
- San Gervasio Archeological Zone
- Other Local AttractionsThe Tequila Factory, The Discover Mexico museum, etc.
* Fees may apply
A fantastic resort located in heaven on earth!
Occidental Cozumel is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel.
Visiting this idyllic island in the Mexican Caribbean, just a 45 minutes ferry journey from Playa del Carmen, is something you should do at least once in your lifetime. Beyond that, visiting an all-inclusive resort that is set amongst nature, with mangroves, tropical gardens, and stunning white-sand beaches, is a truly unbeatable experience.
The hotel’s marine surroundings make it one of the top 5 scuba destinations in the world, and the resort is fully prepared to provide diving enthusiasts with everything they need to enjoy swimming amongst the dolphins and sea turtles. It also offers a wide range of other sports such as kayaking, sailing, snorkeling, and water polo, as well as facilities such as 3 pools, a spa, gym, beach club, and 7 restaurants.
And if that’s not enough, it is also the perfect place for a couples vacation as it offers a wide variety of romantic arrangements, or a family vacation as the resort features a kid’s club and a pool just for children.
There is also an even more luxurious and sophisticated experience writing for you at the Royal Level at Occidental Cozumel. Offering exclusive services, this boutique hotel is located within the magnificent Occidental Cozumel resort.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10180 reviews
-
Oct 14, 2026Great experience
We had a wonderful time. It was quiet and relaxing and clean. Breakfast buffet was tasty and the staff especially meliza and Maria were very helpful. Diving is amazing.
-
Oct 12, 2026
Great and can't wait to return!
Love it as usual. Look forward to our next trip. Great customer service and extremely well kept resort. Highly recommend!
-
Oct 11, 2026
Good teacher
Andres is amazing his casino is a ggod game to have good time
-
Oct 09, 2026
So many improvements. If you have not stayed at Occidental In a while. It is worth checking it out again!!!
We returned to stay at Occidental and were pleasantly surprised by all of the improvements. The property was pristine. The service and the staff were above and beyond. The food quality was improved and fresh. My entire week was an exceptional experience, and I would highly recommend it to anyone wanting to have a calm and relaxing vacation. Every single member of the staff was positive accommodating and always had a smile on their face.
-
Oct 06, 2026
Amazing place to know
Great place to visit in family, you could find many activities and places to know
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 82.12 MXN (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed