Resort Details

OnSite Dining
  • D'Oriental
    A serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table. 
  • L'Buffet
    Featuring an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.

  • The Grill
    Light lunch and snacks offered.
  • The Italian
    Offering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
  • Various Lounges/Bars
    - The Snack Bar / Drinks
    - The Lobby Bar / Cocktails
    - The Disco / Drinks & dancing
Room Type
  • Deluxe

    Bedding- 1 King or 2 Double beds

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    Comfortable 344 ft² rooms furnished with a small work area and a full bathroom. An open and sophisticated room, ideal for sharing with family or friends.

    In addition these modern and exclusive rooms they have an excellent outdoor space fully equipped and surrounded by beautiful gardens, from where you can enjoy the breeze of the Pacific Ocean.

  • Deluxe Bay View

    Bedding: 1 King bed or 2 Double beds.

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    The 344 ft² Deluxe rooms are fully-equipped with a small living area that, overall, makes for a comfortable and spacious area.

    The rooms offer warm décor, with classic furnishings and ochre details to create a welcoming environment, ideal for rest. They stand out for their ocean views.

  • Premium Level Luxury

    Bedding: 1 King bed.

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    For those seeking more space, luxurious rooms Premium Level Luxury 32 m2 is an ideal option. Designed with all kinds of exclusive luxuries, they have a 6.5 ft wide bed and superior sheets and pillows to ensure greater rest for guests and make their stay a unique experience.

    They also have a balcony or terrace from where you can contemplate the exotic landscape.

    Rooms with Premium Level services include an endless array of first rate details quality so that guests feel special.

  • Premium Level Junior Suite

    Bedding: 1 King bed.

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    The Premium Level Junior Suite rooms provide a superior level of service and care. They stand out for providing luxurious and open plan space of 52 m² with a separate living room that leads onto the master bedroom with a king size bed, ensuring guests the best possible rest.

    They also feature a full bathroom with a hot tub and outdoor area with views of the gardens.

    Rooms with Premium Level services include an endless array of first rate details quality so that guests feel special.

  • Premium Level Master Suite

    Bedding- 1 King bed.

    Occupancy Limits- 2 adults, 0 children, 2 total.

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    The Premium Level Master Suites are the most spacious rooms in the hotel with spectacular ocean views.

    They feature 78 m2 space and include a living room with sofa bed and a dining area. As well as a spacious living room, with a king size bed.

    They are decorated with a elegant and modern furniture with details in warm tones. Generous rooms to ensure that guests enjoy a magnificent stay in an exclusive space with all the luxurious Premium Level services.

    Please note: For the comfort of our guests, these rooms include the use of a golf cart to move around the hotel facilities.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service*
  • Bell staff/porter
  • Bicycle rentals*
  • Business services*
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service*
  • Bell staff/porter
  • Bicycle rentals*
  • Business services*
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services*
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service*
  • Room service - limited hours*
  • Safe deposit box
  • Sauna*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
  • Internet Access*
On-Site Wedding Services
  • Ask about our Premium Wedding Packages: 'Memories and Grand Love'

    Requirements for Weddings in Costa Rica
    Birth Certificates of both (Bride and Groom): Original and copy
    Passport: Original and copy
    Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
    Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
    Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
    The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
    Ceremony must be scheduled with officials at least one month in advance.

* Fees may apply

On-Site Recreation
  • Bike rental *
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports *

    For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda. 

    New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:

    - Charter boats are available for larger groups.

    - Instructors are PADI certified; Logbooks and materials are included in certification courses

    - Daily dives are scheduled to convenient locations. 

    - Equipment and wet-suit rentals available.

    - Night dives scheduled for 4 divers minimum.

  • Non-Motorized Water Sports
    The water sports office provides equipment to kayak and snorkel.

    Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching.
  • Pool
    There are 2 pools onsite.
  • Sauna *
  • Spa *
  • Steam bath *
  • Tennis court
    There is 1 lit tennis court onsite.
Off-Site Recreation
  • Gambling *
    Coco Beach Casino at Coco Bay Hotel
  • Golf *
    A golf course is located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Nightly entertainment with live music at the lobby terrace.

    The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
Off-Site Attraction
  • Arenal Volcano
  • Palo Verde River
  • Rincon de la vieja volcano, hot spring water, cano
  • Water Fall
  • Other Local Attractions
    The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.

* Fees may apply

The Occidental Papagayo - All Inclusive - Adults Only hotel is a fantastic adults-only experience in the Gulf of Papagayo on the stunning west coast of Costa Rica. Guests can enjoy both the comfort of the All Inclusive program and the exotic fauna in the vicinity. The hotel features spacious and bright rooms, designed with everything necessary for the enjoyment of guests in an adults-only environment. To enjoy the area of Guanacaste and Culebra Bay even more, there is nothing better than making the most of activities such as diving, cycling, guided tours, kayaks and many more options. You may also opt for the most reinvigorating relaxation and enjoy the fantastic pool and relax in its beautiful outdoor gardens. The hotel provides a magnificent culinary offering, including 2 international à la carte restaurants and a buffet with international food, as well as a snack bar and lobby bar with excellent views.

Property Information

Year Built: 1995
Last Renovation: 2007
Accessible rooms: 2
All rooms non-smoking: 169
Floors: 1
Total rooms: 169
48-5000 Golfo de Papagayo, Guanacaste, Costa Rica, Costa Rica

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8705 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good Hotel with Room for Improvement in Customer Service

    Overall, the hotel was good, and we had a pleasant stay. The room cleanliness and housekeeping were excellent, and the bar service was very good. The food was average, around 3.5/5. However, the biggest disappointment was the attitude of some of the reception staff, particularly Alexa. She came across as rude and arrogant, and when guests asked questions, her responses often felt dismissive and unwelcoming. We also noticed that other guests seemed to have similar experiences. Customer service makes a big difference in the overall hotel experience. Staff should be trained to be more welcoming, friendly, and approachable. Even simple gestures, such as saying “good morning” or “good night,” smiling, making eye contact, and acknowledging guests when passing by, can make people feel welcome. Unfortunately, the lack of these basic courtesies made the experience less enjoyable. The hotel has good potential, with excellent housekeeping and very good bar service, but improving staff friendliness and customer service, especially at reception, would make a significant difference.

    Oct 13, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Peaceful & loved nature

    Beautiful views from our balcony & many places at resort, near beach, food options were good, specialty dinners were great but required morning reservations daily, transportation to/from airport excellent (stopped to eat & buy souvenirs upon request at El Jardín), rides provided to/from rooms as needed, wildlife everywhere (enjoyed seeing from my balcony) friendly service, 7pm artists were good, disco music was not for me, excursions felt safe & organized. WiFi was non-existent or choppy at best. Rented 4 rooms. Couldn’t put us together. 2 were in 1 building & the other 2 on the other side of the hotel. Couldn’t call another building (only within same building). If you are expecting modern, this is not for you. If you want to relax & see lots of animals such as hermit crabs, iguanas, birds, raccoons & lemurs, stay here! Overall, I would return!

    Oct 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome place!

    Awesome experience! Great staff , great food, great pool and beach! Honestly had the best time and can't wait to come back again! Everyone was so friendly which makes all the other guests happy so it was a real positive all around experience!!

    Oct 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent!

    Excellent place! Staff and senior management was awesome and very accommodating! Great food and pool, definitely can not wait for my next stay! Beautiful surroundings and beach areas, its close proximity to other beaches as well.

    Oct 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Just Book It Already

    The experience we had was incredible. Shout out to Elvin and Rafael for the multiple daily shuttle rides! The Wet Bar is the best place to be. Andres, Oscar, and This labor are the most fun and engaging bartenders. I would come back to the resort just to hang out with them again. There are only two words to describe our experience: Pure Vida!

    Oct 07, 2026
Hotel Advisories
  • Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
  • Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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