Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8342 reviews
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Feb 16, 2026Pleasant, if somewhat isolated resort
We spent two weeks at this resort. Overall experience was positive. The staff are very friendly and helpful, especially April in reception. The location is somewhat isolated, not really anywhere to walk, outside the resort. Without a car, you can take a shuttle, taxi or uber. I enjoyed the aqua gym and kayak tour. The beach was pleasant with enough lounge chairs. The food was fairly good, enjoyed the fresh watermelon, cantaloupe and pineapple. The specialty restaurants were a nice change from the buffet, which got kind of repetitious after awhile. good variety of drinks. I would suggest more directional signs and a paper map, as how to find buildings was confusing at first, especially in the dark, lighting on paths could be better.
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Feb 15, 20262026 vacation
Beautiful resort, highly recommend. We had an incredible vacation here, very laid back but something to do for anyone.
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Feb 15, 2026Ok for the price, but not close to four-star due to resort being “tired” and mediocre food.
I will start with what is great about the resort, and that is the service. Every staff member we interacted with was exceptionally nice and helpful. They seemed to genuinely care that our needs were being met. Thelor and Steffany at the pool bar were fantastic, and relaxing by the pool was nice. We had incredible massages by Lorena and Dana- truly one of the best massages I’ve had. The view from the top floor near reception, and the view from our room in Building One, were beautiful. Everything went smoothly at check-in. Now for the not great parts- The resort rooms, pools, and restaurants are very dated and in need of a good cleaning, fresh paint, renewed linens, and maintenance. This is not even close to a four-star resort. There are seventy-three stairs from the main pool to the area with two restaurants, a bar, and the disco. This hotel is not accessible, and not recommended for those with mobility issues. This was not a concern for us, but I felt for the older people I saw trying to manage stairs with canes! Restaurant reservations are strange. There are three restaurants plus the buffet. The restaurants require reservations, and you cannot make them in advance of your stay. They are open for dinner only. Breakfast and lunch are buffet only. You can reserve a restaurant every third day of your stay, regardless of whether or not tables are visibly available. We got lucky because a fellow guest heard me asking about reservations at check-in in and she gave us her reservation for that night because her plans had changed. On night two I was able to make a late reservation at the grill. On night three I was able to make a reservation at dinner time. We were only there for three nights, so this worked out well for us. Had we stayed longer, we would have been at the buffet, which does not work for me. I attempted to clarify this in advance of our trip, and I should have known from the lack of response about reservations, despite asking multiple times, that reservations were going to be an issue. The food at the restaurants and buffet was mediocre. I would prefer authentic, local cuisine at the buffet, and then restaurants with other options. The Italian restaurant had the best food, however, like others mentioned, the steak was extremely fatty and tough. Overall, the food was not good, and for that reason, I would not visit again. For the cost, I could get past the hotel needing updating, but it’s hard to get past mediocre food. Again, the staff was fantastic, and service was excellent. It’s a good value hotel, but if you’re expecting a 4-star property, this is not one.
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Feb 14, 2026
Costa Rica - All-inclusive
Nice hotel and beach. Loved the outdoor patio. Beautiful views. Comfortable bed. Average food. Adequate service.
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Feb 13, 2026
Not a wow.
Resort is in need of some TLC. Pool was not working properly and closed on our last day. Guest were taking skimmer and trying to clean the leaves etc out of pool. Housekeeping was hit or miss seemed to show up at 5 when we were getting ready for dinner or relaxing after a day in the sun. Buffet restaurant was very small and very limited selection. Food was repeated over and over. You would have to wait for table. No bacon at breakfast. Grill restaurant was not bad, but steak had a lot of fat was very chewy hard to cut with knife they provided. Gym was nice with updated equipment. Seemed to be a lack of attention to detail resort was tidy but not clean like other resorts we have visited. Weather was amazing. Will definitely go back to Costa Rica but not this resort.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed