Resort Details

OnSite Dining
  • D'Oriental
    A serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table. 
  • L'Buffet
    Featuring an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.

  • The Grill
    Light lunch and snacks offered.
  • The Italian
    Offering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
  • Various Lounges/Bars
    - The Snack Bar / Drinks
    - The Lobby Bar / Cocktails
    - The Disco / Drinks & dancing
Room Type
  • Deluxe

    Bedding- 1 King or 2 Double beds

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    Comfortable 344 ft² rooms furnished with a small work area and a full bathroom. An open and sophisticated room, ideal for sharing with family or friends.

    In addition these modern and exclusive rooms they have an excellent outdoor space fully equipped and surrounded by beautiful gardens, from where you can enjoy the breeze of the Pacific Ocean.

  • Deluxe Bay View

    Bedding: 1 King bed or 2 Double beds.

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    The 344 ft² Deluxe rooms are fully-equipped with a small living area that, overall, makes for a comfortable and spacious area.

    The rooms offer warm décor, with classic furnishings and ochre details to create a welcoming environment, ideal for rest. They stand out for their ocean views.

  • Premium Level Luxury

    Bedding: 1 King bed.

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    For those seeking more space, luxurious rooms Premium Level Luxury 32 m2 is an ideal option. Designed with all kinds of exclusive luxuries, they have a 6.5 ft wide bed and superior sheets and pillows to ensure greater rest for guests and make their stay a unique experience.

    They also have a balcony or terrace from where you can contemplate the exotic landscape.

    Rooms with Premium Level services include an endless array of first rate details quality so that guests feel special.

  • Premium Level Junior Suite

    Bedding: 1 King bed.

    Occupancy limits- 2 adults, 0 children,  2 total

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    The Premium Level Junior Suite rooms provide a superior level of service and care. They stand out for providing luxurious and open plan space of 52 m² with a separate living room that leads onto the master bedroom with a king size bed, ensuring guests the best possible rest.

    They also feature a full bathroom with a hot tub and outdoor area with views of the gardens.

    Rooms with Premium Level services include an endless array of first rate details quality so that guests feel special.

  • Premium Level Master Suite

    Bedding- 1 King bed.

    Occupancy Limits- 2 adults, 0 children, 2 total.

    This is an adults only hotel.  There are no children allowed at this hotel.  You must be 18 years or older.

    The Premium Level Master Suites are the most spacious rooms in the hotel with spectacular ocean views.

    They feature 78 m2 space and include a living room with sofa bed and a dining area. As well as a spacious living room, with a king size bed.

    They are decorated with a elegant and modern furniture with details in warm tones. Generous rooms to ensure that guests enjoy a magnificent stay in an exclusive space with all the luxurious Premium Level services.

    Please note: For the comfort of our guests, these rooms include the use of a golf cart to move around the hotel facilities.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service*
  • Bell staff/porter
  • Bicycle rentals*
  • Business services*
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service*
  • Bell staff/porter
  • Bicycle rentals*
  • Business services*
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services*
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service*
  • Room service - limited hours*
  • Safe deposit box
  • Sauna*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
  • Internet Access*
On-Site Wedding Services
  • Ask about our Premium Wedding Packages: 'Memories and Grand Love'

    Requirements for Weddings in Costa Rica
    Birth Certificates of both (Bride and Groom): Original and copy
    Passport: Original and copy
    Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
    Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
    Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
    The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
    Ceremony must be scheduled with officials at least one month in advance.

* Fees may apply

On-Site Recreation
  • Bike rental *
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports *

    For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda. 

    New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:

    - Charter boats are available for larger groups.

    - Instructors are PADI certified; Logbooks and materials are included in certification courses

    - Daily dives are scheduled to convenient locations. 

    - Equipment and wet-suit rentals available.

    - Night dives scheduled for 4 divers minimum.

  • Non-Motorized Water Sports
    The water sports office provides equipment to kayak and snorkel.

    Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching.
  • Pool
    There are 2 pools onsite.
  • Sauna *
  • Spa *
  • Steam bath *
  • Tennis court
    There is 1 lit tennis court onsite.
Off-Site Recreation
  • Gambling *
    Coco Beach Casino at Coco Bay Hotel
  • Golf *
    A golf course is located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Nightly entertainment with live music at the lobby terrace.

    The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
Off-Site Attraction
  • Arenal Volcano
  • Palo Verde River
  • Rincon de la vieja volcano, hot spring water, cano
  • Water Fall
  • Other Local Attractions
    The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.

* Fees may apply

The Occidental Papagayo - All Inclusive - Adults Only hotel is a fantastic adults-only experience in the Gulf of Papagayo on the stunning west coast of Costa Rica. Guests can enjoy both the comfort of the All Inclusive program and the exotic fauna in the vicinity. The hotel features spacious and bright rooms, designed with everything necessary for the enjoyment of guests in an adults-only environment. To enjoy the area of Guanacaste and Culebra Bay even more, there is nothing better than making the most of activities such as diving, cycling, guided tours, kayaks and many more options. You may also opt for the most reinvigorating relaxation and enjoy the fantastic pool and relax in its beautiful outdoor gardens. The hotel provides a magnificent culinary offering, including 2 international à la carte restaurants and a buffet with international food, as well as a snack bar and lobby bar with excellent views.

Property Information

Year Built: 1995
Last Renovation: 2007
Accessible rooms: 2
All rooms non-smoking: 169
Floors: 1
Total rooms: 169
48-5000 Golfo de Papagayo, Guanacaste, Costa Rica, Costa Rica

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8665 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Just Book It Already

    The experience we had was incredible. Shout out to Elvin and Rafael for the multiple daily shuttle rides! The Wet Bar is the best place to be. Andres, Oscar, and This labor are the most fun and engaging bartenders. I would come back to the resort just to hang out with them again. There are only two words to describe our experience: Pure Vida!

    Oct 07, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Some great parts but with a few fatal flaw non starters

    My gf and I just got back from a week staying here and...it was a mix. First off I'll say in general the staff themselves...drivers, desk ppl, maids, maintanance, bartenders, cooks, etc...were all solid. Friendly and competant. Also, if you even skim my reviews in general they are mostly super positive and appreciative 4-5 stars so it's not like I'm just some across the board, weak, easily offended, etc jerk of a guy... That said, and you'll see this mentioned ALOT if you do any sort of even skimming of the relevant facebook group or reviews etc but just to hammer it home again, because you really don't understand the severity of it and will think it's an exageration is the incline of the place. I'm young, workout alot, in great shape...but even for me it was ridiculous at alot of the little roads to get to and from our room and to other places around the resort. They initially put us at the very top and it rained the first night...it made the road so slick we had to take our shoes off and then ended up walking down the rough grass on the side of the road otherwise we would have fallen ont he road itself, likely getting a broken bone or three... which obviously would have ruined the vaca to say the least. There is no little path let alone stairs alongside these roads, which would have made a massive difference... It's rough grass with basically trip boobytraps of sprinkler heads hidden in said grass. Or thick bushes. You're constantly having to go off the the side into this mess to avoid getting run over by the constant golf cart buggies going around as basically everyone, fit/fat/old/young was using them to get anywhere due to the RIDICULOUS incline of everything. And no one seems to know of the existance of anything akin to anti skid material put into/on the roads themselves. Or around the pool for that matter. Anyways, due to our initial experience with the rain on the road at the peak of the incline making it too slick to be practical and downright dangerous...we asked for a different room further down, which we were thankfully granted the same night for a surprisingly small upcharge. That room itself was overall very nice...much more space with a separate bathroom/shower toilet/counterspace etc. One related note re bathrooms, and this is across the board for most if not all hotels/resorts/etc I've ever stayed at so I dunno why this is the theme, but the water pressure and design in the sink is insane. Both make it difficult to get anything done in a practical or hygenic way...it's like a fire hydrant was turned on and your just blasting water off your dirty hands all over the entire bathroom...disgusting. I'm 6'3 and my gf is a foot shorter, and it was not designed for either of us...or any other human I've ever seen...very bizarre. Shower pressure was nice and plenty of hot water though for what its worth. But the bed was obviously destroyed from years of obese ppl laying on them...absolutely horrible. Doubt they were ever even rotated once in their lifetime, which was way too long regardless. The worst thing though (was similar in our initial room as well) was the AC. It was a solid block of ice and making a horrible racket, the inside unit itself cracking and snapping all night waking us back up again and again...but also the unit itself u could hear even from behind closed doors on the other side of the walls. I never heard such a racket...no chance of good sleep. So we had the hvac guy come and for whatever reason we had to physically be in the room for this based on their policy wtf? So its ok for maids to haev randome full access with us not there (fine with me) but we have to sit in the room (with a busted AC) for hours wasting our vacation with the hvac guy vs being on the beach or by the pool or in town etc? Huh?! Made no sense whasoever. Kind of fixed it the first time to get us thru the night, but then just went to sh#$ again immediately, so we had to waste even more time at our room the next day vs doing what we want while the guy 'fixed it'. Ended up staying cool enough after that, but the unit outside was still going haywire noise wise, and the vent inside was freezing up again and making all sorts of those super load snapping/creaking sounds I could hear even thru headphones. The AC situation is more than enough reason (coupled with the back destroying bed)to never stay hear again...if you can't provide a decently quiet/cool/safe place to sleep/recover on vaca, it's a non starter as your just figthing being a tired, irritable zombie during the day. I came back way less rested and having more physical discomfort than I did before going on vaca which is obviously reversing the natural order. Another odd thing, not that this is a big deal as its far from the focus on vaca, but the tv's were oddly blurry...and 99% of the channels were in spanish and unable to be switched to english. On a good note, the buffet was pretty solid and that's actually a big deal and very appreciated as I know what goes into bulk food prep/catering. Things were hot/clean and while not a ton of variety, what they did have was pretty solid. I did want more red meat and less fish options personally. Their main steak house dine in option was closed for the week, which was our main preference so that wasn't cool, but the italian was good. Not sure who they're trying to fool calling their steaks filet though, but taste wise they were good. I usually never want to even go to the pool let alone spend any time there on vaca, I'm a beach guy...it seems weird to me to waste time at a pool when theres an actual ocean beach right there. But this was an excption. The pool itself was nice, they were circulating cooled water into it to keep it on the cooler side vs what would have been uncomfortably warm without it so that was nice and they left alot of trees and vegetation all around the border of it so the visual was actually really nice to just lounge and enjoy the local foliage and occasional critter (racoons and birds and we saw a couple monkeys as well) The nearby beach was pretty cool as well, open to the public too which I liked as there were more ppl having fun which made for a nicer atmosphere. There's a pretty strong surfer and nothing clear about the water but it was a nice temp and felt great swimming around and they have chairs up on the beach...no umbrellas but theres plenty of trees providing shade so that was nice. So, as mentioned at the beginning of what is definitely the longest review I've ever written...I can see why it has a lot of 4-5 stars, but for me, due to the reasons I went over...the fatal flaws re the room/sleep and the other issues....it's a 'never again' non starter and wouldn't recommend it to anyone else based on that. I feel a one star is the only thing that is going to get anyone's attention and possibly get them to fix their SH$!.

    Oct 06, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good...not very good, again

    This is my second visit to this location. Last visit was about 12 years ago. Not much has changed. I have visited several resorts over the years in several locations: Check in: Terrible!!!! Alexa/Alexis is not helpful at all. She is mean and disrespectful. She pointed me to other desk to check in. That desk said "we dont fo that at this desk, she's just being like that". Not a great start! Eventually, a make employee got us checked in. He was ok but acted like we were bothering him by checking in. Our room wasn't ready. In fairness, we were early. Perfectly understandable. We were directed to the buffet. Food: The buffet was terrible the first day for lunch. So bad that we never ate lunch there again. The Italian and Asian restaurant was good. The snack restaurant by the pool was pretty good. The fried chicken was great. The buffet repeated the same food regularly. We could always find something to eat. Room: Our room was good. Room 2105, Deluxe Bay View. The room could use a little updating but it was fine. Shower got hot and stayed hot. Air conditioning worked well. The view was really good. The bed was comfortable. The grounds: Very pretty. Saw monkeys, iguanas , squirrels and birds. Lots of walking. If you have trouble getting around, you may not like this resort. They do have trolleys. We didn't use. The drivers were very nice. The pools: Both nice. Could use sone repairs on the Main Pool. Water was warm in both. Gym equipment: Old and outdated. The majority is outside by the party pool. It was cool to exercise outdoors. Beach: Our favorite! Loved the beach. Plenty of lounge chairs. Tide does get high. Lots of natural shade. Ocean floor was pretty smooth with a couple rocks here and there. The vendors do bother you. Usually, if you said no once, they wouldn't cone back that day. The beach is clean. No seaweed. The guys that operate the jet skies are idiots. They could care less if you are in the water, they will get close to you when they dont need to. Staff: Front Lobby staff are not great. Everyone else was. Waiters and waitresses were very nice. Towel hut employees were great. Bellboys were always helpful. Entertainment was very little. Not much of anything. This is a smaller resort. Overall we were pleased with the price we paid. If you want to know, message me. Restrooms by the Lobby are on the second floor due to renovations. For the price we paid, I would recommend.

    Oct 04, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful place!

    We really liked to premium lounge and room!! Our room was over looking the ocean. The food on the buffet was okay. We wasn't expecting much to be honest. For this price range it's was great! We was unable to get into the steak house as it is only open on the weekend. Even with the "PREMIUM" package we was unable to get a reservation. The Italian and Japanese restaurants where exceptional, again for this price range!! There is only one brand of beer, even with the premium package. Which was pretty good. The beach is beautiful but very small. It is right next to a public beach which is crowded on the weekends. Premium room was amazing!! 2 sodas, 2 beers, and 2 waters in our fridge everyday. Room was so clean even after all the sand for the beach. So, clean that I gave the housekeeping lady 150.00 USD tip. All in all we would definitely stay again! Maybe next time we will stay at the resort allitle more. Its a beautiful place!!

    Oct 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful place very friendly staff and great food.

    I would give the Occidental Payagaya a five star. I loved everything about this resort. Went for 7 days with friends and all had a great time. A lot of stairs but there are constant shuttles. If you are in your room just dial zero with your room number, if you are in the lobby request a shuttle from receptionist, pool with swim up bar just ask the bartender, main pool ask where you get the towels and trust me the shuttles come pretty quick and ALL the drivers are amazing don't be afraid a buck or two every once in awhile. The Al cart restaurant where fabulous. Five star food if you ask us. Once again drop a couple bucks. Yes even if you are all inclusive tips are very much appreciated. They never make you feel like you have to tip. We seen Howler monkeys at both pools and a lot of iguanas. Just leave them alone and you will be fine. If you need a massage go down to the beach and look for Gracy she is registered and does one heck of a full body massage for 35 usd. You won't be disappointed. Snack bar near main pool has a very good lunch. The only thing I can complain about is the bathrooms on the main floor are under renovations and sometimes a long wait on the second floor as only 1 stall but they are working on them. With that said a beautiful place with great food and all staff where spectacular. Had such a relaxing vacation and will be going back for sure.

    Sep 30, 2026
Hotel Advisories
  • Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
  • Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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