Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8258 reviews
-
Dec 24, 2025Not your normal Barcelo
Staff was 50/50 on politeness and efficiency. Room not ready upon check in time. No set schedule for room cleaning/had to call for room to be cleaned or for towels to be replaced. When certain folks were asked to do their job, they were snobby and down right rude. If you asked for something, it was like you were asking them to pull their own teeth. You cannot order a drink at one bar, then order the same drink at another, bartenders are very inconsistent. The landscaping and beach are awesome!!
-
Dec 24, 2025
Nice mid level resort
Lovely location, beautiful view of the ocean, lovely beach. Food was average, if anything needs to be improved it is the quality of the food. I was personally disappointed because I had emailed the resort prior to my partner, and I arrival, letting them know that my partner and I were taking this trip while she was still able to travel because she had been diagnosed with terminal brain cancer. I let them know that we have been wanting to come to Costa Rica for a very long time, and friends made it possible for us to come. I asked them to provide us special treatment and make this stay as wonderful as possible. The hotel gave us a better room so we had a better view, but not much else. On two days, we had a free snack left in our room, and on several days the housekeeper left us lovely towel, designs on our bed. That was it. We were told they arranged a special dinner for us, but when we asked about it, the reservation people didn’t know what we were talking about. I was really disappointed, I thought that the hotel might upgrade Us to premium service, which we wouldn’t necessarily have used because we don’t really know what it Is at this resort - At the very least, it would’ve allowed us to access room service, which would’ve been really great on those evenings when my partner was really too tired to go to the buffet. They might’ve thought about offering us a free service at their wellness center, perhaps a massage or mud bath or whatever, or even made sure that we had snacks in our room every day. I’m sure there was more they could’ve done for us. In the end the view was lovely, and so was the beach, And the sun was warm and bright, and that’s what we came for, so we were happy with that.
-
Dec 22, 2025
Great if your a mountain goat!
The grounds are very hilly and the resort lay out was not very well thought out, nothing is really centralized or convenient. Expect a lot of walking as the shuttles are not reliable especially when you are leaving. Make sure to plan ahead, we ordered a shuttle and it was full even though we told the front desk we had luggage as we were checking out. they don't prioritize guests who are checking out and have a bus waiting to take people to the airport over people who are booking tours because they are mismanaged and understaffed. The staff don't really speak English well but Carlos at the front desk was helpful and courteous. If you need help changing rooms due to your walkability speak with Sergio and if he wont change your room speak with Raul Medrano. I would recommend massages throuh Glady's on the beach she was the best. $40 US for 1hour. Adios Amigos!
-
Dec 21, 2025A Beautiful Resort in an Excellent Setting
The resort was very nice, the setting was beautiful, the food was good, staff were friendly, rooms were nice and were clean, our patio was beautifully set in the gardens and we loved the slightly hilly terrain and the onsite animals, including a small troupe of howler monkeys. The snorkeling off the beach was good.
-
Dec 20, 2025
Occidental papagayo
Carlos and Enrique from food service were amazing at making the experience exceptional for my wife with food allergies. Lots of up and down walking and stairs but a shuttle is available from 6 am until late. If you have an early flight, the shuttle is not available to help with getting luggage to the front desk. Beautiful property overall and wonderful service.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed