Occidental Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

12901 reviews

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  Wonderful vacation with friends!

  Wonderful service at buffet from Frennia Famiglia & Elsa Yaques! Ketty Feliz gives great service at the Beach Buffet. All restaurants were great!

  Jan 31, 2026
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  Very strong 4 ! Fantastic week . Very efficient check in and out

  I give it a very strong 4!very nicely kept resort , big , functional and comfortable rooms , good food , good a la carte restaurants, good entertainment, enjoyed night entertainment especially where it was very popular with guests , allways full house , very nice beach but loungers are getting old , very nice pool, but lacking shades, beach and pool drinks were ok . Fantastic lobby bar with great atmosphere and good drinks . A fantastic resort for quality -ratio . Thank all the staff that catherd on us , all were fantastic. Thank you for a great week! A mention to Transat Holidays for their allways hasel free transportation and accommodation!

  Jan 31, 2026
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  Not Impressed

  The outdoor grounds, beach, and pool are absolutely gorgeous, but unfortunately the rooms did not meet expectations. Our shower had mildew, the furniture was very outdated, and the pillows were extremely flat. The sheets and towels also did not appear as fresh or white as they should have been. Pool chairs were an ongoing issue, as many were taken to the beach each day, and the few remaining ones were often “reserved” with personal items even when no one was present. There was no beach drink service, so we had to walk back to the buffet whenever we wanted a beverage. My husband noted that this trip was for my birthday when booking, but there was no acknowledgment or effort to help us celebrate. At other resorts, we’ve experienced thoughtful touches (for anniversaries and birthdays) such as champagne, fruit baskets, or special desserts, so this was disappointing. The lobby did have a great ambiance, we especially enjoyed the live music and watching the football game. We stayed for one show which was nice. While we did enjoy the rest and relaxation, we would not choose to return unless it were complimentary.

  Jan 28, 2026
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  Lobby Bartenders are 10/10

  Robinson Alejandro and Alberto are the best bartenders. Make the best drinks on the resort! Very attentive and great chats! 10/10 would recommend.

  Jan 28, 2026
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  This is the place to relax and enjoy

  The Occidental Punta Cana is an excellent resort. Check in and check out were seamless with very nice reception personal The resorts grounds are beautiful, with plenty of foliage well maintained walking paths. The rooms are clean, we had a suite and it has amazing space with a walk out patio and hot tub. The Beach is one of the most expansive, well maintained with silky sand and warm ocean water. There are some fantastic restaurants onsite, we tried them all and the food was excellent. The sea food restaurant I found was not as good as a expected, very limited in sea food options so I would skip this next time The pools are a great place to swim, well maintained and clean. We used the pool with the swim up bar as it was directly out side our room and easy to access. We did have a couple issues not the resorts problem but more with our travel agent. So we went to the reception area and spoke with “Esteban Astacio “. He called himself the butler but more like a concierge. He took his time to work out all of our issues and was in constant contact with us to ensure our stay was perfect. Thanks so much Esteban Astacio we really appreciated you professionalism and knowledge. Great place to stay, we will certainly be going back!!

  Jan 28, 2026