The privilege categories include the following amenities:
* Private check-in and check-out
* Personalized concierge
* Welcome gift upon arrival (bottle of wine in room)
* Discounts in Despacio Spa and Dive It! Center
* International newspaper with Press Reader app
* Exclusive WiFi network
* Dinner in other hotels of the Ocean family
* Full minibar
* Discounts in Despacio Spa and Dive It! Center
* Bathrobe and slippers in the room
* Pillow menu and turn down service
* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service
* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay
* Privilege beach including lounge chairs, private waiter, and beach concierge
* Privilege kids: Welcome daisy kit and special daisy bath amenities.
Redemption information will be provided by the hotel at check-in
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery.
The service works as follows:
• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery
property.
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment.
• Transportation must be covered by the guest.
Important Information: Groups and other restrictions may apply.
Resort Details
- Blue MoonGourmet French restaurant with a Caribbean twist.
- El Carey & La TortugaBuffet restaurant with wide variety of specialities and international cuisine.
- IL Mascherati Di VeneziaStylish Italian restaurant with unique décor inspired by the atmosphere of Venice's Carnival.
- MargaritaGourmet French restaurant with a Caribbean twist.
- Mike's CoffeeSpecialty teas, coffees and home-made cakes.
- Route 66À la carte American restaurant decorated in an authentic 1930s style.
- Sensai RestaurantAsian restaurant with night-time show cooking for an entertaining evening. Enjoy the culinary japanese specialties and culture of the region in a Caribbean setting.
- Steak HouseThe chef at this restaurant serves up special and light dishes in pleasant, laid-back surroundings. With views of the hotel plaza and its tropical gardens, it's the ideal place to enjoy a light dish.
- Various Lounges/Bars
- Las Palmeras Swim-up Bar
- El Cocotal Pool Bar
- Over Time Sport Bar
- Wave Disco Bar
- Luna Bar
- La Cana Bar
- Tortuga Carey Bar
- Bar Arenal
- Piano Lounge Bar
- Lobby Bar - Villa MarinaBuffet restaurant on the beach with hot and cold dishes and show cooking.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
-
Please contact hotel directly for information regarding pricing and availability.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteActivities can change depending on numbers of children participating.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 1 outdoor hot tub.
- Motorized Water Sports †- Banana Boat
- Tubio Boat- Aquatic ski
- Fishing - Non-Motorized Water Sports †- Snorkeling
- Kayaking
- Windsurfing - PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court
- On-site EntertainmentDominican Roots, Lion King, Azucar, African show, International Show, Chicago and others.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
21076 reviews
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Dec 03, 2025Wonderful
Antonio Gomez, Wilmer Jose, and Julio Jimenez were very attentive and made sure we were all taken care of. They make privilege fun!
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Dec 02, 2025Fab resort but let down by some over selling staff
Great resort but improvements needed. For me i had a medical emergancy and was looked after brilliantly by hotel doctor and guest services who also looked after my partner, they booked resturants and checked in on us once i returned from hospital. Nelson at guest services was brilliant and all the staff in that area always put the hotel guest first and nothing was too much trouble. Now for the negative bit which lets this hotel down so much! At the buffet resturants, staff block your way to the doors trying to sell you trips etc, despite saying no to them they still do it each day! As i was still recovering from a serious illness i found this very scary and not a good look for the hotel! Other things at the hotel which will need improvement is sun unbrellas around the pool, clearly not enough for guests to get shade throughout the day! The beach is great but again not enough shade, the sellers on the beach were ok. When you said no thanku, they didnt try and pressure sell unlike the staff team at the hotel. Resturants were a mix of bad or very good. The Sensai was brilliant and service was very good! Mike coffee place was brilliant with great coffee. The mexican and route 66. The staff didnt really care about couples and focussed on all female tables! We tried to order drinks and it took 25 mins to arrive. The food was average at best in these places! The whole hotel is very clean and easy to get around if you avoid the large golf carts being driven around at speed and staff on their phones! Again not a good look for the hotel. The rooms are brilliant and large. House keeping is hit and miss! The spa was closed but they did offer treatments around the hotel, the gym is ok but could be a little bigger. My final thoughts are this hotel has so much to offer but is let down by some staff simply not caring for guests! The guest services team however are brilliant and will try and help with any concerns. They looked after me during my sudden illness and that deserves a special thanku. If the parts of the hotel which is let down by staff improves then this is a great hotel to visit and stay at. But at the moment there are so many other hotels in the area that are better
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Nov 30, 2025
Ocean blue paradise
Another fantastic stay at Ocean Blue , this place is paradise. We upgraded to Privilege and was worth the money to be able to have breakfast in the beach restaurant each day , the rooms are also beautiful. Victor made sure we were happy each day - he’s a real superstar. The food is very good overall . Service in the specialty restaurants a bit hit and miss and the steak house food wasn’t great sadly . Service in the buffet was excellent. The beach and pools are beautiful. The only downside was people being able to smoke in the beach restaurant whilst others are eating , we had to move a few times - a designated area would be better . Oh and Pinky bites !! Can’t wait to go back ❤️
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Nov 30, 2025
5 star all the way, the staff & rooms are amazing 🤩
We had a great time, staff was great, friendly & lot of fun, I would recommend the Ocean blue & sand , I know will be back, Carlos and Julio made the beach cabanas amazing
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Nov 29, 2025Ocean blue review
We had a wonderful time last week. Location: short 30 min ride from the airport. Average for a Pvt transfer over shuttle which can take upwards of 1 hr. Atmosphere: overall a nice place definitely not 5 star I would give it a 3.5 to 4 star. Rooms: we got an upgraded room in the privilege bldg 6 which was nice and close to the beach and pools but very far from buffet and the restaurants. Cleanliness: overall a well kept property. Value: we got what we paid for. I have been to others that charge more but all give more. Noiselevel: there was construction going on around the bldg but was minimal. Service: it was very clear to us that many of the staff didn't want to be there. They looked tired and service was a 4/10 at best. We waited almost 40 minutes at the Mexican restaurant for our entrees. Getting coffee refills was a mission at breakfast buffet and clean tables were difficult to find as they would not clean them very fast. Food: we met with chef Javier early in our booking and he help directly with halal options. He was extremely proactive and supportive for our needs and ready to help. Overall the food that the chef prepared for us was a 10/10.
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed