Ocean Blue & Sand - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

20666 reviews

• 

  Disappointing by Far

  Was an OK resort. Definitely wouldn’t bother with the upgrading of “Privilege”. Aside from the checking there was no obvious benefit and even then there was t anyone at the regular checkin. Our Privilege room was outdated, faced a construction fence and a road that is heavily traveled day and night. The security guard room right outside had a guard in the evening that talked loudly on his phone. We never met our “Butler” he was busy whenever we tried dispute numerous attempts so never had use of their services. He made dinner reservations at 6:00pm for us even though we asked for 8:00ish so we went in and made our own. Privilege had no benefit at the beach or the pool, never any decent spots and the wait staff was inattentive. Had it not been for the security guard on the beach, we would have been SOL. But at least he got his tip for helping us out. Overall food is good. Water was served at dinners at the al-a cart restaurants but they only came by once. French Resturant was the best by far. Buffett is decent, plenty of options and surprisingly good compared to their reviews. Disappointed for sure, but glad I didn’t spend as much as others. Regret upgrading to Privilege could have used that for other things. Just simply isn’t worth it. Beware, they do make it known that “members” get the best treatment and the room they show on that “tour” is far different than the privilege room. Noticed that after we decided to wait on the vacation membership, service depreciated after the first day. Maybe a coincidence but definitely do not think so after the aggressive sales pitch. I am glad we got that out of the way the first day. Even Munoz the Vacation Club “manager” said if we wanted quality we should have gone to El Faro.

  May 09, 2025
• 

  Great get away

  Our 3rd time in the DR but 1st time staying at an H10 property, and really enjoyed it. Check in was great and got all our information about the property as well as all our dinners booked. (We had a butler who did it but I think it can also be done via app once checked in) We booked Privileged, pool view and the room didn't disappoint. We were building 10, 2nd floor and you could see the Ocean. Room was clean, spacious and nice and cool. Plenty of towels and face cloths. Shampoo, conditioner, body wash and cream provided. Also a kit with 2 toothbrushes/toothpaste, razor/cream and other things. Fridge was well stocked. Property is well kept, Pinky the flamingo and cats are on property. Trolly carts go around the property if you would like a ride to the front of the property and back. The restaurants at the front: Japanese: We really liked it and the show was a good one. Italian: Lasagna was good, a bit salty I thought. Food/service was good. Steak House: Steak was amazing. (NY steak with 5 pepper sauce) I asked for med rare and it was more on the rare side but so tender and flavourful. Service good. Route 66: brisket melts in your mouth. Burger...you can get the same at the buffet. Service good. Mexican: service could improve. Wasn't asked or offered a drink. Even with reservations it wasn't organized, others waiting felt the same. Food was good, could of had more seasoning. Mikes: loved the employees, friendly and always welcoming you with a smile. Very good drinks and snacks. Restaurant by the beach: breakfast/dinner guests in Privileged can access but everyone at lunch. We did breakfast 2x (1st time we asked for French toast and got one order of just toast and the other with the eggs but no French toast) no biggie, language at times is a barrier but we are visiting their home so we should learn more Spanish. The 2nd time got everything we ordered. Lunch we went there most afternoons (buffet) and it was really good. Pasta made for you or pre-made selections, great pizza, chicken, burgers, salads, desserts plus more. Sitting to eat by thr Ocean priceless. Privileged lounge:access to coffees, teas and make your own drinks with a variety of alcohol to use. Fridge with pop (Pepsi Max, no reg, no coke. Sprite, orange, Grape, sparkling water and carbonated..we never saw reg water in there) snacks as well. Privileged pool area you can order lunch to your chair or Bali bed) Towels are provided on the chairs/Bali beds each morning and can be exchanged throughout the day. Two pools, Privileged section at front pool. There are plenty of umbrellas and we heard they got taken early am but we found it was around 830-9 they were all taken. Front pool can't speak to 2nd pool. Bali beds if you want a front row you would need to get up early but we got a 2nd row one day around 730 and there were empty ones past 830. Did see two people argue and security had to step in as someone moved items and took the bed. (People were gone to breakfast) they were asked to move. It was handled professionally by the security and employee taking care of area. At both Privileged section and Bali bed area..Daniel worked in both over the week we were there and he was very friendly, professional and made sure all was good. The other two employees in the pool area was great too. The buffet for lunch at the front of resort was great, many choices. We ment a server Carlos who was so welcoming, professional and did a great job (who we ment the first day at the front buffet by the beach then he worked at front buffet for the rest of our stay) We found many servers to be friendly and welcoming. Room service: we used it once, ordered on the app and it came with in an hour. Membership sales: we have been to others resorts with this and found the sales people pushy and try to get you to do the "welcome breakfast ", get your free gifts by spinning it not as a sales meeting. If you are interested great...if you are not and don't want to waste hours of your holiday say no thank you politely and keep going. Here, they approached us 2x when we arrived but was still friendly when we said no thank you we know about it and not interested, and once near the end of our stay coming out of breakfast at the buffet. We were asked why we didn't have the special bracelet and we could get free massages. Again we politely said no, we know about it but are not interested. He laughed and said we must know what it really is and we said yes. He was a good sport about it. So yes, there are sales people but we didn't feel pressure or when we said no, treated differently. Vendors: 2x throughout our week. Yes they tried to bring you to their table, put a necklace on as a "gift"...but a polite but firm no thank you and keep going. Bowling/pool: great. Butler: Maximus was our butler and was really friendly. Would send out what was going on each day via WhatsApp. We never needed anything but had him arrange a pick up at check out for bags to go to front and he booked our dinners the first day. Tipping: some do, some don't. We do as these people work very hard and for little pay. They never expected it but when received were so appreciated. If nothing else a please,thanks you and a smile goes far. We seen a hostess get yelled at for not being able to seat a family when there wasn't a table. No need for that. Beach: some seaweed but they were out cleaning, sand powder soft and Ocean amazing. You can walk up the beach both ways! Over all: we would return. We might not do Privileged again and we are not big drinkers so premium alcohol doesn't matter as much. We got a good price so did it this time.

  May 08, 2025
• 

  Wonderful Resort

  We stayed at Ocean Blue and Sand resort during the period April 26 - May 3, 2025. We enjoyed our stay and had a lovely time. The resort is beautiful and extremely well maintained. The rooms are spacious, super clean and it has everything you need. The cleaning lady (room 9221) did an excellent job on making the room spotless and provided new towels and amenities as required. As for the food, the buffet offers a large variety of foods with good quality and taste. We loved the Japanese, Steakhouse, and Italian restaurants. Mike’s coffee has a large selection of drinks and delicious desserts. The hotel has two amazing swimming pools with many sun-beds and umbrellas. It may be convenient if there is a small towel change station at the swimming pools similar to the one for the privilege section. The only station available is at the beach that may not be suitable for seniors. The hotel staff at restaurants, buffet, bars, bellboys and others were helpful, cheerful and caring. Our only concern was about the front desk agent who checked us in. He was unfriendly and makes you feel that you are unwelcome at the hotel. Unfortunately, we dealt with him on another occasion during our stay and his behaviour was unpleasant to say the least. It should be noted that front desk personnel should be cordial and offer warm welcome to give customers a good impression about the hotel. On the contrary, the person who checked us out was extremely polite and kind. In conclusion, Ocean Blue and Sand Resort is one of the most beautiful and memorable places we visited and we may consider vacationing there again in the future.

  May 08, 2025
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  We recommend you to come to ocean blue and sand

  The hotel Ocean blue & sand is amazing, the service at beach is great. Daniel De La Rosa was very helpful with everything. He always took care of our needs with a big smile. He provided the kind of service that would make us come back to this resort. And finally the food was delicious. I recommend you to come ocean blue and sand.

  May 06, 2025
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  Once again relaxing vacation!

  This was our 2nd trip to Ocean Blue and Sand Resort. Again we had a great vacation! Highlights: Food is great, with many choices to choose from~ main buffet is the best! Room: everything you may need for comfortable stay~ even an umbrella for when you needed. ( in building 6 ~ Best housekeeper ~Oswaldo! He is absolute the best) Privilege Beach~ “Palapa beds” ~ are best for relaxing time with your family.( On the privilege beach best butler is Daniel) Entertainment is great for kids and adults! We finally were able to visit Piano Bar ~ excellent! Our Butler for stay was Andos ( second time) he is absolutely great, detailed oriented, always solving any problems and answering any questions! We hope to come back again!

  May 04, 2025