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KM 299 Crta. Federal Chetumal  
Playa Del Carmen, QR 77710

4.5 of 5 stars

TripAdvisor Traveler Rating

9033 reviews
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Discover an environment of friendly service, authentic charm and exceptional value during visits to this Mexican haven.  Designed for active travelers and spa enthusiasts, Ocean Maya Royale Hotels offers a relaxed haven of pleasant and elegantly decorated guestrooms, all-inclusive access to the resort's restaurants and bars, nightly entertainment, water sports and daily activities.

Ocean Maya Royale is an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.

Location: Riviera Maya - Beach
  • Ocean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • No guests under 23 years of age are allowed unless there is at least one adult over 30 years old in the same room. Student or spring breaker groups or fit's with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Children not allowed
  • Concierge desk
† Fees may apply

Maya Royal Deluxe

Effective 4/10/19:

Formerly Maya Deluxe

View - Sea or garden view. View types cannot be guaranteed.

Bedding - 1 king or 2 queen beds - specific bedding types cannot be guaranteed.

Occupancy limits - 3 adults total

Additional Amenities: Modern and stylish guest rooms are outfitted with all the comforting amenities that you might require during your stay, the comfort begins in your room and flows throughout the entire resort.

Maya Royal Deluxe Oceanview

Effective 4/10/19:

Formerly Maya Deluxe Oceanview

View: These comfortable Ocean Maya rooms feature excellent locations within the hotel and unbeatable views of the water.

Bedding -1 king or 2 queen beds - specific bedding types cannot be guaranteed.

Occupancy limits - 3 adults total

Honeymoon Maya Deluxe Privilege

Effective 4/10/19:

Formerly Privilege Honeymoon Maya Deluxe

Bedding - 1 king bed

Occupancy limits - 2 adults total

Additional Amenities: This garden view room features a king-size bed and our Honeymoon Balcony, complete with a romantic jacuzzi for two.  Special amenities and decor are exclusively designed for honeymooners.

Jr. Suite Privilege

Effective 4/10/19:

Formerly Privilege Jr. Suite

Bedding - 1 king bed

Occupancy limits - 2 adults total

Additional Amenities: Enjoy the ultimate Caribbean experience in our new Privilege Junior Suites, which combine upgraded amenities with the highest standards of personalized service.

Romance Suite Privilege

Effective 4/10/19:

Formerly Privilege Romance Suite

Bedding - 1 king bed

Occupancy limits - 2 adults total

Additional Amenities: Romantic getaways in our Romance Suites mean luxury and the ultimate Caribbean vacation experience.

Junior Suite Honeymoon Privilege

Occupancy limits: 2 adults, 0 children, 2 total.

Bedding: 1 king bed.

The best option for resting and celebrating as a couple. It offers the
comfort and exclusivity of the Privilege services and amenities, as well as a beautiful garden view. It is equipped with a large living room area with a sofa and a furnished terrace with a Jacuzzi.

† Fees may apply

Aqua Lounge

Open during evening hours featuring relaxing music and exotic cocktails

Blue Moon

Romantic dining, international cuisine

El Charro

Buffet lunch and Mexican a la carte dinner

La Dolce Vita

Italian cuisine a la carte dinner. For guests in the Privilege categories, privilege service breakfast available.

La Hacienda

Display of international cuisine

Lobby Bar

Offering Premium selection of brand beverages, live music, and complimentary WIFI

Mike's Coffee

Serving cappuccinos, espressos, variety of teas, sandwiches, cakes, cookies

Swim Up Bar


Japanese restaurant open for dinner

  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports†
  • Pool
    There are 2 pools on site. One main pool used for activities.
    One relaxing pool with jacuzzi and swim-up bar
  • Sauna†
  • Spa†
  • Tennis court

    3 tennis courts

† Fees may apply
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